Barry -Store Manager Warrington 100% customer service Barry helped us find our ideal Tent and other items we were looking for. We’ve even been back since to purchase other items and was greeted b... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... Mehr ansehen
Unternehmen hat geantwortet
I ordered, through click and collect, a cool box and 2 packs of ice blocks. They were out of stock of the cool box but carried on with the rest of the order without the option of cancelling the ful... Mehr ansehen
Unternehmen hat geantwortet
Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Warrington
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Wilson Patten Street, WA1 1PS, Warrington, Vereinigtes Königreich
- 01925 906755
4,6
Hervorragend
1853 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Liv was friendly and helpful
Liv was friendly and helpful, would recommend Go Outdoors
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service
Visited Warrington branch today and was served by a very helpful and polite young lady.
A great credit to GO Outdoors !!
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Charlotte at the Warrington branch…
Charlotte at the Warrington branch served us this evening. What a lovely, helpful person. Helped us sort out our new loyalty card and was a pleasure to speak to. Very professional and knowledgeable.
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service …
There were a few price discrepancies with the online price and in store price but between becca and sue they sorted me out brilliantly. Very friendly both of them and excellent customer service.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I was served this morning by a lovely …
I was served this morning by a lovely lady called Sue. She was very helpful & cheerful. Thankyou for making my visit a good one.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Had great service from Sue
Had great service from Sue, when we called in to exchange our caravan battery.
Thanks Sue
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Louise at the Warrington store was excelllent
Louise at the Warrington store was incredibly helpful, and allowed me to get the best value for my purchase - I will definitely return
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Exceptional team member at Warrington store
Liv at the Warrington store went above and beyond to help us in purchasing a gas bottle for our bbq, we hadn’t got a clue which we needed.
Having earlier that day visited so many places to buy one everywhere sold out or could only exchange an existing bottle.
From arriving at the store to purchasing was effortless
Thanks Liv
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Warrington
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
The whole team were so helpful when I…
The whole team were so helpful when I dashed in just before closing, this Friday 22nd May. Like super duper helpful. Kids in tow and 1% battery on phone for payment, we were directed to what we needed, supported through decisions and made to feel welcome even 15 minutes before closing....on a FRIDAY NIGHT!!!
Straight up don't see this kind of effort from a young workforce enough! These guys rallied together and got the job done. It was a three figure spend and I felt confident I had all the right bit when leaving.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great shop
Great shop, good location and plenty of choice. On top of this Soleen is a breath of fresh air. Professional and classy.
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Warrington Go Outdoors
Staff in the Warrington Store are so helpful both over the phone and in store. Today we were helped by Charlotte and Liv during our visit and nothing was too much trouble.
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
All the gear!
All the gear! We’ve been researching & setting ourselves up to go on our first of many camping adventures & have found go outdoors a must! From help & advice to all the choices, good prices & offers! We’re all set. Just want some dry weather now.
12. Mai 2026
Antwort von GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Poor click and collect service.
Ordered for click and colllect as store told me I couldn’t order with them.
No update on order. Phoned on due date to be told that it may be later in the day.
No contact via email or text and app continue to say ‘on way’.
Next I heard the item had been returned. I’ve now had to reorder and pay £3 more for the same item as the price had increased.
27. April 2026
Antwort von GO Outdoors - Warrington
We do always aim to provide excellent customer service and we are disappointed to hear this was not the case for your click and collect order.
A full refund was issued once the order had expired. Please accept our apologies that you did not receive any update to say that it was ready to collect.
We have contacted you via email to provide an update on the new order that you have placed. Please check your inbox for this massage.
Kind regards,
Go Outdoors Customer Care
Situation resolved
Rubbish customer service. Having fully assembled a barbecue, found the last component, a handle for the lid, was broken and unusable. On contacting the store, was told by the unhelpful staff that the only way to get a replacement is to FULLY dismantle it, repack all the numerous components back into their original packing (honestly!) and schlepp back to the store. That is a huge amount if wasted time and effort due to a substandard product.
AVOID
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
We appreciate you taking the time to share your experience.
We are sorry to hear that part of the item was broken and unusable.
We have contacted you via Trust Pilot for more information so that this can be looked into with the store management.
We look forward to hearing from you.
Kind regards
Go Outdoors Customer Care Team
Charlotte was extremely helpful with…
Charlotte was extremely helpful with her advice about the best drinks bottle to buy.
She took her time to help and she explained about the different benefits of the various brands and styles of bottles/tumbler bottles that would be best for my lifestyle and needs.
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Sue the member of staff who served us…
Sue the member of staff who served us was very helpful
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
First class service 👍.
First class service 👍.
I went to Go Outdoors Warrington for pair of hiking pants. Sue, the lady manning the tills organised changing room availability for me straight away. Sue was chatty and friendly, which was nice and relaxing.
I was torn between 2 pairs, and after chatting to Sue she offered some very good and sensible input, which helped me make up my mind. I am very pleased with my purchase,and thank Sue for her excellent help and service 😀 😊.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Warrington
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
very prompt and police service
19. April 2026
Antwort von GO Outdoors - Warrington
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great selection of products as ever and bargain prices
Great selection of products as ever and got a great deal on a new pair of boots, better still with an extra 15% off
Bought via click and collect as I knew exactly what I wanted, fast and friendly; what’s not to like?
26. April 2026
Antwort von GO Outdoors - Warrington
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.