Stocks were low on summer footwear but the very helpful assistant Rick was able to present both trainers and sandals which fitted well and were the colour I wanted I purchased both at a very reason... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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Das sagen Bewerter
Website easy to use, but did not get any tracking email, so did not know when it turned up at the shop I was picking it up from. When I did pick it up, it came in 3 separate parcels? Will not order ag... Mehr ansehen
Unternehmen hat geantwortet
5 stars for Rick! He helped me choose out some fabulous shoes, that not only make it so i’m not slipping over everywhere, but also gave me advice on which ones were the most fashionable. everyone else... Mehr ansehen
Unternehmen hat geantwortet
My experience visiting the store was super pub, signed up to be a member which gave me a huge saving. Employee Lewis was very comical friendly man that served us. Another person helped us locate wh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Torquay
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, Vereinigtes Königreich
4,9
Hervorragend
737 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Great service in Go Outdoors from Rick…
Went to Go Outdoors Torquay and Rick was super knowledgeable and helpful helping me to find some shoes for my wide feet.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Desperately seeking Sandals
Stocks were low on summer footwear but the very helpful assistant Rick was able to present both trainers and sandals which fitted well and were the colour I wanted
I purchased both at a very reasonable discounted price
I havenow tried them at home and they will do the job very well, being comfortable and well made
I am always impressed with Go outdoors and this experience underlined the value choice and service which they provide
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Served by Lewis
Served by Lewis, very friendly and polite 😊
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
5 stars for Rick
5 stars for Rick! He helped me choose out some fabulous shoes, that not only make it so i’m not slipping over everywhere, but also gave me advice on which ones were the most fashionable. everyone else was also very helpful but rick truly went above and beyond for me :)
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Thank you to Big Matt
Thank you to Big Matt, he was so very helpful.
This is my first time camping and I needed advice on the right tent and equipment. He went above and beyond to help me find the perfect tent, air bed etc.
Would highly recommend
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
We had issues ordering online and the…
We had issues ordering online and the Torquay store staff were so helpful.
3. August 2026
Antwort von GO Outdoors - Torquay
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Website easy to use
Website easy to use, but did not get any tracking email, so did not know when it turned up at the shop I was picking it up from. When I did pick it up, it came in 3 separate parcels? Will not order again
30. Juli 2026
Antwort von GO Outdoors - Torquay
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great
Tyler was extremely helpful and knowledgeable when helping me choose my walking boots, fleece and hiking trousers. He gave great advice and made the whole experience really easy. Excellent customer service
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff throughout the…
Really helpful staff throughout the store. Holly on the checkout also helped us and with the membership. Great service.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Just returned from Go Outdoors in…
Just returned from Go Outdoors in Torquay.
Great service received from Holly and all staff whilst in the store.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very impressed
Very helpful and knowledgeable staff, good range of products and plenty in different sizes. Very happy!
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff
Holly was very knowledgeable about products and recommended some bargains and quality bits of kit
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Always a great experience
Always a great experience, Holly was wonderful :)
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Amazing customer service
Holly was so lovely and helped me and my boyfriend in the store by checking stock for us. Unfortunately there wasn’t the right size butter us know the closest store we could go to find them. When paying at the end she helped us with finding the student discount and was so friendly - such a great interaction thank you!!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Superb
My experience visiting the store was super pub, signed up to be a member which gave me a huge saving. Employee Lewis was very comical friendly man that served us.
Another person helped us locate what we wanted as soon as we arrived in the store.
So really pleased with the products we bought
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Walking shoes
I bought a pair of walking shoes for an upcoming event, a hat to go with it, and a t-shirt for the gym. A store employee, Tyler, helped me select the right shoes. I've visited this store twice, and received good service both times.
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great shop
Store was well stocked and clean. Found what we were looking for at a reasonable price with our membership. Highlight was Lewis who was brilliant. Friendly and engaging.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great experience in store today having…
Great experience in store today having found what we needed online and checked stock etc. Leon was very helpful including helping my son make a purchase by himself. Saved nearly £100 using our membership today. Happy customers thank you!
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The place for gas bottles and friendly staff!
Tried everywhere for some bbq gas and thankfully found it at GO Outdoors, the staff member Holly was so helpful and also renewed my membership which saved me a bit of money and then another member of staff (I didn’t get his name) helped me load the full bottle of gas in my car. 10/10 guys! Thanks so much.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Torquays finest
Absolutely brilliant service from Ed and Jaime. Great knowledge and insight and so helpful and friendly. Will definitely check in again in Torquay
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Torquay
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
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