GO Outdoors - Thurrock Bewertungen 2.140

TrustScore 5 von 5

4,8

Unit 2, Lakeside Retail Park, RM20 3HH Thurrock, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Went to Lakeside Go Outdoors looking for some walking shoes, particularly Merrells. Lina tried very hard to help me but unfortunately I needed a 5 1/2 which Go Outdoors do not stock. Lina was very hel... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited this store in Lakeside, Thurrock earlier today. Excellent assistance from both Lucy and Adel for purchases made. Pays to enrol as a member as discounts on goods acquired really good.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It’s been a long time since I’ve stepped foot in a Go Outdoors and I clearly looked a little lost. Thankfully David approached me realising I needed assistance and was very knowledgable, friendly and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We visited the store today to stock up for a group expedition that's going to morroco and the team in the store were great. Kelly who helped us on the tills also helped organise for a member of staff... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Thurrock

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Unit 2, Lakeside Retail Park, RM20 3HH, Thurrock, Vereinigtes Königreich

  • 01375 800413

4,8

Hervorragend

TrustScore 5 von 5

2140 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

LINA

Went to Lakeside Go Outdoors looking for some walking shoes, particularly Merrells. Lina tried very hard to help me but unfortunately I needed a 5 1/2 which Go Outdoors do not stock. Lina was very helpful & knowledgeable about footwear. I wish more sales assistants were as helpful & pleasant as she was.

20. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent Service.

Visited this store in Lakeside, Thurrock earlier today. Excellent assistance from both Lucy and Adel for purchases made. Pays to enrol as a member as discounts on goods acquired really good.

9. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Good customer service

Lucy was very enthusiastic to hear about the reason for my visits and helped me with an online search for my members card
Very happy with customer service from all

9. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thoroughly happy!

It’s been a long time since I’ve stepped foot in a Go Outdoors and I clearly looked a little lost. Thankfully David approached me realising I needed assistance and was very knowledgable, friendly and helpful. He gave me a lot of advice regarding the ideal boots I would require for my needs. His product knowledge was brilliant and I felt well looked after and prepared for my upcoming adventures. He helped with boots, socks (which hadn’t even crossed my mind) and I was so overwhelmed in the trouser section but David pointed out some key features that would be suitable and after trying on a few pairs I found what I was looking for. He made the whole experience less daunting and quite enjoyable. Highly recommend.

26. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent Go Outdoors

Go Outdoors always has a wide variety of choices and we can usually find what we are looking for. Their prices are usually competitive.

4. Februar 2026
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff member, purchase made.

We were able to view what we wanted to buy and speak with someone who was very helpful. His name was Harvey and he explained everything, answered lots of questions and was able to price match for us. Great customer service. Thank you

1. Februar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer experience

We went into the store on this weekend looking for DofE equipment for an up coming expedition for our daughter, we really appreciated David H's assistance and advice in a number of areas making the shop much easier and added his knowledge in this area as well as to the specific items we were looking for.

24. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

We visited the store today to stock up for the World Challenge Morroco Expedition

We visited the store today to stock up for a group expedition that's going to morroco and the team in the store were great. Kelly who helped us on the tills also helped organise for a member of staff to fit rucksacks on the children so they got the right size and they fitted them correctly. Brilliant experience that has given us a positive view of the store and the staff.

10. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Kelly and Andonis were really helpful

Kelly and Andonis were really helpful. Went out of their way to help with my exchange - patiently waiting while I tracked down receipt as item was a gift! Thoroughly recommend this store as staff are always friendly and super helpful

5. Januar 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Go outdoors Thurrock

​I recently visited GO Outdoors Thurrock to buy a new family tent and some associated gear, and I was so impressed with the service I received from Martin.
​From the moment we started talking, Martin was incredibly knowledgeable. He patiently talked us through the features of several different tents and all the accompanying essential items. His passion and understanding of the gear made a massive difference—it wasn't just a sales pitch; it was genuine, expert advice. He took the time to answer all my questions, no matter how small, and was exceptionally patient throughout the whole process.
​Because of his great advice, I ended up confidently making a huge purchase, spending nearly £500! Martin even took the initiative to save me money right away by signing me up for the member card, which was a brilliant extra touch. To top it all off, he was kind enough to carry all the bulky items out to my car.
​I was genuinely impressed with his customer service and efficiency. I will absolutely be coming back to the store, and specifically requesting Martin's assistance for any future purchases. Give this man a raise!

5. November 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

We traveled over an hour and had to…

We traveled over an hour and had to pay for the dartford crossing to get there for the top floor to be closed off , where the fishing stuff is , some one had removed the closed off area at the bottom of the stairs , when my son went up there , a staff member accused him of stealing, my son tired explaining, that we had traveled quite away for fishing stuff and the member of staff got on his radio and said we have a shop lifter and called the manager, left the shop absolutely disgusted , I will never come to the shop again , nothing on there web page that the top floor was closed

26. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service by Toma and Jess

Excellent customer service by Jess and Toma and Go Outdoors lakeside. I needed help processing a return and they were so helpful and friendly.

24. Oktober 2025
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Kelly in there is amazing and so…

Kelly in there is amazing and so incredibly helpful.

23. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

GREAT SHOP

Go outdoors in Thurrock is a great shop. Love shopping there especially as a member you get some great deals. Kelly who was one of the assistants who helped me with my dog Lottie, who I was buying a new rain jacket for as I had ordered to collect was great at helping me try it on her. She was very patient and helpful .

23. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great members of staff helped me go…

Great members of staff helped me go through a number of options before I purchased .

22. Oktober 2025
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Happy Shopper

Great selection of items to choose from. And very good quality too. Good prices too especially as I have a members card.

12. Oktober 2025
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great goods, helpful people

I quickly found what I wanted, and it was just the same as the photos online. The lady at the till was really helpful, and even though I gave her all sorts of problems to solve, she was always cheerful and polite.

11. Oktober 2025
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

GREAT GOODS

GREAT GOODS, GREAT STAFF

9. Oktober 2025
GO Outdoors - Thurrock-Logo

Antwort von GO Outdoors - Thurrock

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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