GO Outdoors - Stoke Bewertungen 

4.724
TrustScore 5 von 5

4,9

Festival Park, Pavilion Drive, ST1 5SJ Stoke-on-Trent, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Had no confirmation that my order was waiting to be collected and part of the order was missing Staff in the store couldn’t sort it out I had to email customer service and still not had a response. B... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Stoke

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Vereinigtes Königreich

  • 01782 307800

4,9

Hervorragend

TrustScore 5 von 5

4724 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(4.724)

35.496 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent, professional and friendly service

Excellent and professional service from Anthony, he was extremely knowledgeable about walking shoes.
Friendly and helpful service from Harry on paying for my purchases. I would highly recommend Go Outdoors in Stoke.

6. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful and attentive staff

Very helpful and attentive staff. Harry on the till was especially helpful

6. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Harry did a great job

Harry did a great job, first on the phone, then at the store. Clear, keen, active manner. A pleasure to deal with. Sadly, he and his manager were selling me the wrong product, and I drove for two hours only to find the part didn't fit. In talking to several GO stores trying to put this right, I found a wide variety of abilities, so when you do find a Harry in Stoke, or a Tom in Shrewsbury, appreciate them.

28. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Absolutely BRILLIANT!!

Absolutely BRILLIANT!!

Product knowledge was unprecedented, brilliant service, polite & professional.

Store was spotless, every rack stacked full of AMAZING priced products.

Massive thank you to Harry and Josh. Excellent help and I can’t thank you enough for your help.

27. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer care

During our visit to GO Outdoors today we were greeted in the equine department by a lovely lady named Carol. Carol was super helpful with my daughter supporting her with sizing and recommendations, we enjoyed chatting with her and were really grateful for her help.

5. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Rory

Rory did. He was helpful,chatty,informative and new his job inside out. An all out pleasant shopping trip for grandsons d of e

5. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly service from Harry and other…

Friendly service from Harry and other staff. Helpful.

4. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service

I brought a camping table and air bed, served by Harry who was friendly and polite, great customer service

4. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Decent Footwear

Looked everywhere for a decent pair of trainers, finally found them at Go Outdoors. We were served by Harry who was amazing Thank you

3. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Theresa in particular was really…

Theresa in particular was really helpful and knowledgeable about the products we needed, and sorted out what we needed from a whole range of options. Other staff were also helpful and polite. Thank you.

4. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Served by Jo who was very helpful and…

Served by Jo who was very helpful and knowledgeable

4. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Service - Tent Exchange

I had to return a tent which had an issue with the small porch air beam. Josh B and his manager Jo were extremely understanding and helpful and offered to either swap over the individual air beam or exchange the entire tent whichever I preferred. It was all sorted very quickly and efficiently. Great customer service and despite the small issue with the porch the tent which is a Berghaus 600xl is an excellent tent and very good value for money.

3. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Quick and easy service

Quick and easy service. Harry Dawson was friendly and helpful. Always happy with the products so far 😎

3. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful customer service from Harry

Very helpful customer service from Harry

3. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Super Helpful Fishing Team

Paul in the fishing department was very helpful and helped my son get setup for his first fishing experience. Very knowledgeable and no question was too much!, even provided a diagram so we did not forget!.

1. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Brilliant service

We visited the store to purchase camping essentials, for our first time camping. Some items for bundles had sold out, however Harry was brilliant, reassuring and explained what to do next.

3. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Theresa the shop assistant was…

Theresa the shop assistant was excellent a credit to your shop in Stoke on Trent

3. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The young lady helped me out with what…

The young lady helped me out with what I needed and the young man that served me on the counter was very polite and helpful.

27. Juli 2026
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Staff very helpful

All staff were very helpful, particularly Clare the manager and Jaydon on the till. The pricing of my purchases didn’t go through correctly, but both staff members were quick to rectify to ensure I received the correct price.

Love a visit to Go Outdoors Stoke!

26. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Rory and sam

Rory and sam helped me with my purchases they were very polite and helpful

1. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Stoke-Logo

Antwort von GO Outdoors - Stoke

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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