Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We visited the Stockport store to buy boots and clothing for a forthcoming trek. I managed to purchase everything i needed and I was helped by several members of staff who were helpful and knowledgea... Mehr ansehen
Unternehmen hat geantwortet
Served by Ted. Returned a coat as I found it cheaper on the brand’s own website, Ted was really helpful and assisted in refunding the discount. Quick service and no issues, great customer service.
Unternehmen hat geantwortet
Fabulous customer service from Manager John and cashier Lorna W. I had a complicated issue with a gift card but they resolved it in a way that exceeded my expectation and couldn’t have been more prof... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Campingausrüster
- auch in
- Aktivbekleidungsgeschäft
- Fahrradgeschäft
- Kletterverein
- Laufsportgeschäft
- Reiterhof
Über GO Outdoors - Stockport
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Stockport Road, SK3 0TQ, Stockport, Vereinigtes Königreich
- 01615 096529
4,7
Hervorragend
2896 Bewertungen
Bittet Kunden um Bewertungen
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I had a fantastic experience at the Go…
I had a fantastic experience at the Go Outdoors Stockport branch, thanks to Lorna.
She helped me first thing on Monday morning with returning a faulty item, and the whole process was quick, straightforward, and completely hassle-free. Lorna was friendly, professional, and understanding throughout, making what could have been an inconvenient situation a very positive experience.
Excellent customer service like this really stands out, and it's a credit to both Lorna and the Stockport team. Thank you again for your help!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Huge thank you to the Cycling Department
Would like to say a huge thank you to Pete in the Cycling Centre.
We first contacted him in June to report an issue with my son’s bike that was still under warranty. Pete kept us fully informed throughout the process and we felt assured that it was being dealt with as fast as possible, despite the delays with receiving the bike part.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
We went in store for wet suits the lady…
We went in store for wet suits the lady was so helpful and made our visit easy and happy experience thank you Lorna W
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Easy online ordering and in store staff…
Easy online ordering and in store staff helpdull and friendly.
18. Juli 2026
Antwort von GO Outdoors - Stockport
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Lorna W made our day
Lorna W made our day, she went above and beyond at the till. Incredibly knowledgeable about items and gave great recommendations. Great sense of humour and very kind and patient. :)
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Ordered 2 items to be collected in…
Ordered 2 items to be collected in store. Both items showing as being in stock at the store itself. Got an email 2 days later saying that only my second choice item was available. Click and collect orders are supposed to be picked in hours, not days. Disappointed
23. Juli 2026
Antwort von GO Outdoors - Stockport
Thank you for taking the time to leave your review.
I am sorry to hear that your Click & Collect experience did not meet your expectations. I appreciate how disappointing it must have been to place an order for items that appeared to be available at your chosen store, only to be informed two days later that one of the items was actually out of stock.
We understand your frustration regarding the time taken to process the order. When customers choose Click & Collect Express, they rightly expect prompt updates, and I am sorry that this was not the experience you received.
Whilst Go Outdoors aim to ensure our stock files are accurately reflected, cancellations can occasionally occur due to stock discrepancies or system issues, I fully appreciate how upsetting and inconvenient this is.
Kind regards
Go Outdoors Customer Care Team
Great staff
I had some complicated returns and Lorna W was brilliant at sorting them out. Thank you!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from a…
Excellent customer service from a lovely lady called Lorna
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Lorna W, thank you!
Lorna W pleasant, efficient, kind and thorough! Checking out was a pleasure and made the shopping experience a great one! Thank you, 😊
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great help getting a membership and…
Great help getting a membership and buying great prices and great staff
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Lorna W really helped today
Lorna W. really helped me use the family discount card at the checkout & she was very attentive and achieved a first-rate customer service role.
Thank you Lorna W. - as G.O. Stockport is closer to me than the competition I shall be back!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Oliver the manager at the Stockport…
Oliver the manager at the Stockport branch could not have been more helpful. He has a wealth of knowledge and understanding he’s only too happy to share with you. Nothing is too much troubled for him
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
email notification system didn’t work.
The email notifications system didn’t work. I wasn’t told my parcel arrived for pick up. When I phoned customer services they were very helpful.
14. Juli 2026
Antwort von GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
First visit to store
First visit to store, item ready to collect and Lorna at checkout helped me to become a member enabling to take advantage of discounts. Easy process and Lorna was very informed.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great service today from Lorna
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Product was unboxed with scratches all…
Product was unboxed with scratches all over it. No instructions. With a price tag on of 8 pounds less than I paid for it with members discount. Returned and bought elsewhere
13. Juli 2026
Antwort von GO Outdoors - Stockport
Thank you for taking the time to leave your review.
I am very sorry to hear that the product you received was not in the condition you expected. Receiving an item with scratches, missing instructions, and discovering a lower price marked on the product than the amount paid is understandably disappointing.
While I appreciate that you were able to return the item, I recognise the inconvenience caused by having to make an unnecessary trip and source the product elsewhere. This is not the standard of service or quality we aim to provide.
Your feedback has been noted and will be shared with the relevant teams for review to help prevent similar issues in the future.
Kind regards
Go Outdoors Customer Care Team
Thanks John!
I recently visited the Cheadle store as my tent pole was broken when I purchased a tent and although this is not covered under warranty and the time had passed to return the tent, John was extremely helpful and replaced the pole and re-threaded it ready for my camping trip. Thank you so much, John. Brilliant customer service and what a great helpful guy!
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great store
Stored is well laid out with everything easy to find. Love the fact that they are dog friendly.
I was served by Charlotte who was brilliant and helped me understand how to pay with Klarna in store and helped me to navigate the process on my phone. Really helpful and polite lady
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Big thank you to Matt and Oliver
Big thank you to Matt and Oliver for their help in getting me a replacement air beam for my berghaus Adhara 500.
Having tried to get one from another store and been brushed off it was a breath of fresh air to get great help and advice at Stockport.
Thank you lads 💪💪💪👏👏👏👏👏👏
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Team especially John
The store team were fantastic helping us kit out our Telstar 5. John was knowledgeable, enthusiastic and full of practical tips. We almost cleared out the store but we’ll be back! Couldn’t have done it without the help.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stockport
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
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