We received great customer service from Ben when in store buying some walking shoes. He explained the differences which educated our decision. They also came after us when we left our umbrella acc... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I went into Go Outdoors Southport last week to look for a pair of walking shoe. I’d heard loads of good reports from my walking friends about the excellent service in the shop and the product knowled... Mehr ansehen
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Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
Unternehmen hat geantwortet
Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Southport
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
4/8 Tulketh Street, PR8 1AQ, Southport, Vereinigtes Königreich
- 03443 876772
4,9
Hervorragend
1101 Bewertungen
Bittet Kunden um Bewertungen
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Very knowledgeable and helpful staff
Very knowledgeable and helpful staff. I didn't feel rushed or pressured into buying anything. Megan couldn't have been more helpful.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Served today by BW very helpful
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Productive Visit
Rory helped us today and his knowledge on the boots and waterproof over trousers we were purchasing was amazing. A very productive visit. Thank you Rory.
26. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I had faulty zip on my Berghaus over…
I had faulty zip on my Berghaus over trousers. ther was no issue with a replacement. Only problem was my Go Outdoor account did not have the purchase registered. On checking my current accounht I was able to prove I had in fact purchased the trousers in July 2025. I was able to then get a replacement pair of trousers. I was very satisfied withn the service in Southport.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Second visit to this store this week…
Second visit to this store this week after buying waterproof shoes and trousers and helped enormously by Sam on Sunday.
Bought winter walking trousers today, again helpful and knowledgeable staff, unlike my local store back home.
Well done guys!
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
New walking Shoes
Purchasing our new walking shoes was made easy by Will. We have made a trip to store once before where he gave us lots of information about what was suitable for our needs but we made no purchase at that time. Today we returned and Will was very helpful again in assisting us make our purchases, knowledgeable about the products and very personable. Would definitely use this store again. Thank you.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
STAFF HELPFUL, COAT EXCELLENT VALUE FOR MONEY
Staff were very helpful in helping me find a waterproof coat. The coat I chose was only £75 and superb value for money. My size was not available, so was ordered. Used click and collect and coat arrived at Southport store in 4 days.
13. Oktober 2025
Antwort von GO Outdoors - Southport
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
First time in go outdoors
First time in go outdoors and was looking for a coat. Staff very helpful and friendly. Would definately visit again
11. Oktober 2025
Antwort von GO Outdoors - Southport
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The advice we received from Rory in…
The advice we received from Rory in your Southport store was excellent and appropriate for our sons Dof E upcoming camping trip
12. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A perfect fit.
Lorna the saleslady understood exactly what I was looking for and showed me the item of clothing right away. I picked the colour and tried it on. it was a perfect fit . We had a friendly chat too and that was nice.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Asked Megan to help me with ladies…
Asked Megan to help me with ladies water proof trousers, well how luck was I. Her knowledge of various fabrics, sizes and prices, exceptional. I always receive excellent customer service at Southport Go Outdoors, the manager obviously dedicates and invests time into training staff and it shows!
5. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Rory is an inspiration!
Bought a jacket from the Southport shop today. Rory gave great advice, very knowledgeable and clearly enthusiastic about the products on sale. Friendly, helpful and sincere. Altogether a very enjoyable visit.
28. September 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Rory was really helpful
Rory was really helpful. Extremely knowledgeable about all aspects of walking gear. Without his advice on waterproofing, we’d have never managed on our own
28. September 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Excellent service, nothing too much trouble. Lovely day members of staff.
25. September 2025
Antwort von GO Outdoors - Southport
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Rory
Rory, top bloke, knowledgeable, very patient, excellent service.
Sorted me out with some footwear and socks, A very satisfied customer.
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very happy to shop in your store and…
Very happy to shop in your store and staff very friendly and very helpful with assistance and good value for items
17. September 2025
Antwort von GO Outdoors - Southport
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great experience
Very efficient & friendly service from Lorna today whilst buying a winter coat and a whistle
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Superb professional advice
Superb professional advice from Ben at the Southport store, great product knowledge, very helpful. Many thanks
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Sam (Southport store)
Sam (Southport store) was so helpful in resolving an issue that I had with a previous purchase. I genuinely didn’t expect the issue in question to be dealt with as quickly as it was; Sam was brilliant. The customer service that he provided was exemplary, and he’s an asset to the store.
6. September 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
We were served by Sam who was attentive, helpful and considerate in guiding me/us regarding walking boots.
The Southport store had a good selection of women’s walking boots, at affordable prices. I needed to make a last minute purchase and was surprised to find some leather boots which were comfortable and reasonably priced. The staff member was knowledgeable, considerate and responsive to our needs.
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
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