It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... Mehr ansehen
Unternehmen hat geantwortet
One word: Matt. He was amazing. We rock up half an hour before closing on a Sunday afternoon with what was probably his biggest challenge for a while... finding boots to fit me! I had already been els... Mehr ansehen
Unternehmen hat geantwortet
I went to buy walking boots. I was served by Elin and Ed who spent well over an hour incredibly patiently and knowledgeably helping me make the right decision. I truly felt that their goal was to d... Mehr ansehen
Unternehmen hat geantwortet
Went to the Shrewsbury Go Outdoors Express to buy some insoles, the staff were very helpful and polite. I think the member of staffs name was Ian. Will recommend my friends to use the shop
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
First time visiting the store the staff members were very helpful and very cheerful we definitely be going back.

Antwort von GO Outdoors - Shrewsbury (Express)
Went to the Shrewsbury Go Outdoors Express to buy some insoles, the staff were very helpful and polite. I think the member of staffs name was Ian.
Will recommend my friends to use the shop

Antwort von GO Outdoors - Shrewsbury (Express)
Staff were attentive and helpful. Far better service here than the larger stores ive been in.

Antwort von GO Outdoors - Shrewsbury (Express)
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially when you can just order online for most things today & it costs nothing to be polite or helpful. Manners aren’t a generational thing it’s a part of all of us & it always gets noticed if someone is especially nice. Hope go outdoors read what people write as this is a genuine review…. 😃 C

Antwort von GO Outdoors - Shrewsbury (Express)
The staff in store were amazing helpful and pleasant no probems at all.
your online ordered is absolutely terrible. Make me download some shop app to track which didnt update past awaiting information after a week and never past that.
Took 6 minutes to get through the phone auto bullshit to then get on hold for an extra 40 minutes before giving up as i dont think you even have a customer service and going instore to finding the staff knowing exactly what my delivery was by name as it arrived the day before.

Antwort von GO Outdoors - Shrewsbury (Express)
I went to buy walking boots. I was served by Elin and Ed who spent well over an hour incredibly patiently and knowledgeably helping me make the right decision. I truly felt that their goal was to deliver the best outcome for me rather than make a sale. Many thanks.

Antwort von GO Outdoors - Shrewsbury (Express)
Friendly and helpful staff in store.
Elin's customer service was exceptional

Antwort von GO Outdoors - Shrewsbury (Express)
Very helpful and has sized me up with big comfortable spacious boots, which have been very useful over the last few days.

Antwort von GO Outdoors - Shrewsbury (Express)
Elin was really helpful in finding an adjustable strap for me. The rucksack repair kit was perfect.

Antwort von GO Outdoors - Shrewsbury (Express)
One word: Matt. He was amazing. We rock up half an hour before closing on a Sunday afternoon with what was probably his biggest challenge for a while... finding boots to fit me! I had already been elsewhere, and given up, so came into this shop with zero expectations. Matt's patience and practical knowledge were outstanding. His determination to help me paid off, and after he was up and down the stairs like a gazelle at least 10 times, we found the holy grail: a boot that fits!!! A genuine huge thank you Matt; you really gave me the best customer experience I can remember, and your professional expertise and patience are a rarity for which you should be recognised

Antwort von GO Outdoors - Shrewsbury (Express)
The assistant, Elin, could not have been more helpful. She was delightful to deal with as was the person on the cash desk. Thank you.

Antwort von GO Outdoors - Shrewsbury (Express)
We were assisted by Ethan who was very friendly and approachable. He helped find what we were looking for and assisted with the fitting (child's shoes) the whole process was very smooth and easy. Thank you!

Antwort von GO Outdoors - Shrewsbury (Express)
First time shopping in Go Outdoors. Assistant patiently explained the members discount without being pushy and was very helpful and professional.

Antwort von GO Outdoors - Shrewsbury (Express)
I found exactly what I needed and Elon and Kris really helped me out. Thanks!

Antwort von GO Outdoors - Shrewsbury (Express)
Assistant was more than helpful - finding what I needed & advising on other suitable garments.
When finding my discount card she was extra accommodating & eventually found the card that was still valid - her patience was exemplary!

Antwort von GO Outdoors - Shrewsbury (Express)
We bought some shoes for grandad and grandson from Ethan. He was extremely helpful and very genuine. It’s wonderful these days to be served by someone who actually wants to help and care. Well done

Antwort von GO Outdoors - Shrewsbury (Express)
Fantastic service!!!!! Great customer service and fully stocked with all the stuff I required

Antwort von GO Outdoors - Shrewsbury (Express)
The sales advisor was somewhat abrupt and arrogant in his manner. I felt uneasy at his gloating that Black's was closing down, and whilst business is business, there is always a human involved in that business. I shall think carefully before returning to shop here again.

Antwort von GO Outdoors - Shrewsbury (Express)
Excellent service and advice and they had just what we needed!

Antwort von GO Outdoors - Shrewsbury (Express)

Antwort von GO Outdoors - Shrewsbury (Express)
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.