I visited Go Outdoors Poole today to look for a hillwalking raincoat, a pair of good quality boots, and a rucksack. I was able to buy all three items and was served by several helpful and knowledgeabl... Mehr ansehen
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Das sagen Bewerter
From the moment we entered the store to see if we could exchange a pair of walking boots for a larger size, Rebecca was extremely helpful telling us where in the store we needed to go. Peter sorted ou... Mehr ansehen
Unternehmen hat geantwortet
Great customer service from Peter who was helping me to decide which walking boots were the best for me. I do a lot of hiking and got coming a hiking race next month. I needed a good pair of boots th... Mehr ansehen
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I was able to purchase a great rucksack for my forthcoming holiday trip, although unfortunately the walking shoes I was looking for were unavailable and out of stock in my size, as well as my alterna... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Poole
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Pitwines Retail Park, Pitwines Road, BH15 1XU, Poole, Vereinigtes Königreich
- 01202 013610
4,8
Hervorragend
2850 Bewertungen
Bittet Kunden um Bewertungen
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New bike for granddaughter
New bike for granddaughter - top class service from Xavier ! Thankyou she loves it
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Saleswoman Haleeman was attentive
Saleswoman Haleeman was attentive, friendly and helpful and gave me good advice when I was buying walking boots.
Rebecca was also friendly and patient when serving me at the till.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Good selection of walking sandals
Good selection of walking sandals, very helpful lady, bought sandals for a very reasonable price.
the lady who serves me, Haleema, was knowledgeable and interested.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Buying sandals in Go Outdoors
Whilst buying sandals in Go Outdoors, Poole branch yesterday I was impressed with the extensive range and competitive prices. The staff were most helpful in particular Haleema who I found very pleasant and attentive
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Top!
Top! Very helpfull (Rebecca), good material, good price, nice shop!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Outstanding Service
I have given our visit on 12th and returning on the 13th of July, 5 stars. This is due to what we needed being in stock, but mainly to due to the helpfulness of the staff. Particularly the lady Rebecca on the till who served us. Nothing was too much and she went over and above trying to help us. Even directing us to the bus station and the buses as we were out of our area. Great store.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We visited the store in Poole
We visited the store in Poole. Well laid out store with loads of stock. Friendly helpful staff and great prices.
18. Juli 2026
Antwort von GO Outdoors - Poole
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I love Go Outdoors Poole
I love Go Outdoors Poole. They have a wonderful selection of everything you need for your outdoor life, and you get a discount card to get better prices.
The staff are very friendly, especially Haleema. I bought some boots for work and she was very friendly and helpful. We had a nice chat about walks, travel and trees and she made me feel very welcome and comfortable, even with my social anxieties. Thanks, Haleema.
Only one thing. I'd love to see some decent walking shoes in wide fit at store prices. I can try them on and get a good price. I understand the want may not be there though.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Rebecca in the shoes section of Poole…
Rebecca in the shoes section of Poole Go Outdoors was extremely friendly and helpful, and after a lengthy trying-on of several pairs of walking shoes and sandals I happily made a couple of purchases, thanks in no small part to her assistance and patience. Likewise other assistants in the store that I've now been using for several years to buy gear for my world bicycle tours, Yours Sincerely, Derrick Healey
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Andy Abbotts was superb serving us and…
Andy Abbotts was superb serving us and helping us decide on tents! Want to rate more on the custom service 11/10
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Fantastic customer service from Haleema…
Fantastic customer service from Haleema this morning who was tireless in helping me find the right walking shoes. Thank you for the time and excellent advice 👍
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Quinn…
Excellent customer service from Quinn today who went above and beyond to help us with our gas cooker regulator and hose. This has enabled us to eat tonight😂😂😂
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Superb Customer Service
Go Outdoors staff members Rebecca and Peter were exceptionally polite and helpful and I would not hesitate to return to shop at this store. Superb customer service, could not be more satisfied.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
5 star sales assistant
I walked in, headed for the shoe section and was greeted by a lovely smile, later to find out it was Haleema. She was busy already, but still managed to advise me and serve me as well very graciously.
5 star
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Excellent attention given by Haleena
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Today I came in looking for walking boots
Today I came in looking for walking boots and socks, for a 8km walk across Dartmoor. I had no idea what I was looking for or what I needed but Haleema, was very attentive and knowledgable and patient with me. She helped me choose the ideal shoe for me (after trying on 4 pairs) nothing was too big of a problem and she was so helpful. Thank you Haleema :)
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I was welcomed into the store by till…
I was welcomed into the store by till staff who directed me to the sandals where i was served by Haleema who was helpful, lovely and smily and who helped me choose.
Exemplary!
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I can't believe how good the service…
I can't believe how good the service was. Xavier was a wizard on my bike. The cost was just fantastic. I can't recommend him enough. Rebecca was very helpful on the till.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Poole
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Went into buy a pair of walking sandals…
Went into buy a pair of walking sandals today. Haleema was so helpful and friendly. She knows her stock too.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Poole
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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