My second visit in three days and was looked after by the ever so helpful Michelle again who very kindly went for so many different pairs of walking shoes for me to try on. I eventually found a pair t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We visited Go Outdoors in Penrith on Friday 4th September 2026 at 15.21. Wow what a fabulous experience - all staff were so helpful and could not do enough for us. Especially Zara who advised us on Fr... Mehr ansehen
Unternehmen hat geantwortet
We went to penrith store to look at walking shoes, we knew we wanted Merrells. As we were looking a gentleman called Tony, came over and gave us some good advice and was very knowledgeable about the s... Mehr ansehen
Unternehmen hat geantwortet
Nice well laid out shop, seems to concentrate more on the clothing side, which seemed to take up half the shop. I was looking for a small air beam tent and a fisherman type campbed..the tent I eventua... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Penrith
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Ullswater Road, CA11 7EH, Penrith, Vereinigtes Königreich
- 01768 800667
4,9
Hervorragend
3603 Bewertungen
Bittet Kunden um Bewertungen
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Michelle was incredible
Michelle was incredible! Really helpful and knowledgeable, best customer service I have ever experienced , would definitely recommend!
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The Lady that looked after us in the…
The Lady that looked after us in the GoOutdoors , Penrith she is from Durban!!
The best assistant anywhere that we have come across for years
Gjc
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent knowledge and advice
Excellent knowledge and advice. Thanks to Tony for helping me with footwear.
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We visited the store today to pick some things for a Duke of Edinburgh trip.
We visited the store today to pick some things for our daughters upcoming Duke of Edinburgh expedition, Tony was extremely helpful in helping us to fine the right walking boots. He is a credit to the store and should be commended.
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
We were served yesterday by Michelle…
We were served yesterday by Michelle who was friendly and very knowledgeable about walking shoes, top marks to her!
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I was served by Michelle who was so…
I was served by Michelle who was so knowledgeable about the footwear cleaning products and she advised me accordingly and even showed me a multi pack which turned out to be cheaper.
Please can you thank her for her help as I had been in the sea the same day and with those products they brought my boots back to looking brand new.
I was also helped by staff by the changing room. I always find the staff very helpful at this branch.
Please can you send Michelle and all the staff on this day my regards
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
We were served in the shoe department by Michelle today. It has been a very long time since we have had service as good as the service Michelle gave us.
Thank you Michelle for your superb customer centered approach.
Phil Noak
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Ben and Michelle in women’s footwear…
Ben and Michelle in women’s footwear were brilliant helping my daughter buy some new boots.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Walking boots for 10 year old
We were served by Michelle during the Easter holidays, who made the experience with 2 kids after a long drive as stress free as possible. She was patient and very knowledgeable about walking boots for my son and advised on the fit. It was the last hour before the store closed but staff appeared relaxed and did not rush us. All were polite. It was my first experience at go outdoors and I was very pleased. Would definitely recommend.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Michelle was the colleague who assisted…
Michelle was the colleague who assisted us today , we found her to be very friendly , very informative and very knowledgeable, more than helpful and went above and beyond , highly recommend
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Michelle went out of her way to serve…
Michelle went out of her way to serve everybody as she was on her own in the boot and shoe area, couldn't do enough , lovely lady congratulations
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Hiking Boot purchase
Went to buy hiking boots for my son. Michelle who served us was excellent, very knowledgeable and extremely helpful.
The store is vast, great selection and also has WiFi!
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Was helped and advised by Michelle…
Was helped and advised by Michelle looking for new walking trainers - could nt have been more helpful or knowledgeable, excellent service and a value to the store 😊
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Michelle was extremely polite helpful…
Michelle was extremely polite helpful attentive and knowledgeable , she provided an excellent service .
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Michelle
Michelle the lady in the shoe department was very friendly and very knowledgeable. Great member of staff she fussed my dog Winnie and even brought her some biscuits as there weren't any left when entering the store. An excellent service all round, thanks Michelle keep up the great work.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Served by Tony
Served by Tony. Not at all pushy, held back while I viewed the boots section until it looked like I needed help then offered very good advise. Guided me to a very nice pair of walking boots
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great customer service
We went to the Penrith shop today and Michelle as really helpful, fantastic customer service, thankyou
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff
A big thanks to Michelle for making looking for comfortable walking shoes very easy, she has a wealth of knowledge and made us feel at ease.
I am very happy with my purchase, Michelle is a credit to go outdoors.
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service
We had a fantastic member of staff, Michelle who was amazing. Her customer service provided to me and my husband looking at walking boots was an example of excellent customer service. Michelle was friendly, extremely knowledgeable and helped my husband choose the right footwear. Thank you to Michelle for all her patience and help, Karen and Scott Thomson
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Michelle is a credit to go outdoors…
Michelle is a credit to go outdoors it’s not very often that someone actually wants to help you so thank you Michelle your one of the reasons we keep coming back to go outdoors 👌👌
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Penrith
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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