I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I received great customer service today at the Arndale store. A team member gave me access to the chabging rooms without any delay and Aimee served me on tills, she was engaging and interested in a fr... Mehr ansehen
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5/5 stars! I recently bought a pair of waterproof Merrell boots and had a wonderful shopping experience thanks to Samantha. She was incredibly helpful, patient, and made sure I found exactly what I ne... Mehr ansehen
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We are regular shoppers at GO Outdoors stores, but we feel Callum and Aimee have truly put the Arndale Centre store on the map for us. They were incredibly informative on products, truly... Mehr ansehen
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Unternehmensdetails
Über GO Outdoors - Manchester Arndale
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Vereinigtes Königreich
4,9
Hervorragend
448 Bewertungen
Bittet Kunden um Bewertungen
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If I could give no stars I would
If I could give no stars I would. Had to wait as tills wouldn't accept cards, paid with cash but told I had to wait for receipt, after a while asked if I could cancel the transaction and get my cash back. I was then told the tills wouldn't open without a receipt. In total I was stood at the counter for half an hour. I will never return to this store and probably won't shop at Go outdoors again. Load of rubbish.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Worst experience ever
Worst experience ever, the girl at the till did not tell us that becoming a member will cost us £5, we got the discount but it’s very unethical to make customers member without telling them that it will cost £5. Very misleading.
When I raised this with the staff at the gate he told us that we cannot cancel the membership and cannot get a refund which did not make sense.
To all the shoppers make sure you check when buying something at the Manchester Arndale store.
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Callum was really helpful for us today
Callum was really helpful for us today! Great service!
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent Service by Afsah
Happy, polite, friendly, helpful, true service from the heart, excellent, and no other better words to describe Staff Afsah. Thank you!
From a truly happy customer
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Charlie W gave great customer service!
Charlie W served us and was very polite and helpful. Great customer service. Thank you:)
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff member trying to learn the…
Staff member trying to learn the woman’s with him was so rude and just not helping terrible experience
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Charlie W was brilliant and very…
Charlie W was brilliant and very helpful big thumbs up.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
They've always have everything I need…
They've always have everything I need at amazing prices! Great service and lovely staff!
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Had a great experience at go outdoors…
Had a great experience at go outdoors (as always).
Charlie W who served us was particularly patient in guiding us to a sleeping bag which fit our need. He was friendly and helpful the entire time which made our experience today very enjoyable 😊
I highly recommend this store for people finding outdoor gears!
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I want to thanks Mr Charlie W for his…
I want to thanks Mr Charlie W for his support and help. GO outdoors great place for shopping.
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Served by Charlie W today
Served by Charlie W today. Really pleasant young man who ensured what I purchased was right for me whilst some staff were too busy in conversation with themselves.
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service ,very professional,and…
Great service ,very professional,and did a price match on the selected item.
We will be calling again
26. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Our assistant
Our assistant - Cleo - could not have been more helpful and patient in answering all our questions. She was very well informed about the stock and offered excellent and impartial advice which guided us in making our selection. An extremely positive experience for us.
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Superb customer service
We asked the help of Emmanuel who went above and beyond to help me find the walking sandals I was looking for.
Emmanuel went out of his way to help resulting in us buying two pairs of sandals.
Very patient and extremely customer focused- thank you Emmanuel
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great Service
Bought a pair of walking shoes and staff were very helpful and attentive. Nothing was too much trouble
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Good prices and friendly staff
18. Oktober 2025
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Best store
Best store! Very friendly and helpful staff especially Samantha who helped me with choosing a coat for my mother’s birthday. Samantha was very warm and welcoming when I asked her for some assistance, credit to go outdoors 🙌🏾👏🏾
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Callum was so helpful in go outdoors…
Callum was so helpful in go outdoors arndale! Super appreciated
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Manchester Arndale
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful and friendly
Very helpful and friendly. Charlie W was amazing searched the entire shop for my size and made the entire process smooth. Would definitely recommend, thank you Charlie.
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
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