Both Robert and Jean luke tried everything possible to sort an issue out, even tho not resolved they did everything they could to help. Might not sound like a 5 star review but their service and guida... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I came in to purchase a particular, already researched product, which was out of stock. Sammy, the member of staff who served me checked stocks in other nearby stores and when there was no joy she sp... Mehr ansehen
Unternehmen hat geantwortet
Chris is incredible! Helped us out so much and took the time to make sure we had everything we needed. Chris also gave us some brilliant recommendations for our travels. We will definitely be back and... Mehr ansehen
Unternehmen hat geantwortet
Good service from Robert and Cara - would have benefitted from some extra advice.
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Inverness (Express)
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Vereinigtes Königreich
4,9
Hervorragend
378 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Superb
Upon my arrival into the store I was welcomed with a hello from Callum. I was then offered help with finding the items that I was looking by Robert. He offered me to try on the clothes in store ensure that the items I picked were the correct size and also stated the return policy if I needed to change anything, which make me feel valued as a customer. The store appeared clean and tidy.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Robert in Inverness helped me a lot to…
Robert in Inverness helped me a lot to find wide enough shoes. I tried almost 10 different ones, but got two perfect ones.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Incredible service
Both Robert and Jean luke tried everything possible to sort an issue out, even tho not resolved they did everything they could to help. Might not sound like a 5 star review but their service and guidance was exceptional
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Kindness
Calum, Chris and Sammy are absolutely amazing. My baggage has been lost and I needed stuff for my stay. They helped me to get anything I needed, really quickly with energy and smile !! I recommend!!
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great service
Alison was fantastic! Delivered excellent service.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Chris is incredible
Chris is incredible! Helped us out so much and took the time to make sure we had everything we needed. Chris also gave us some brilliant recommendations for our travels. We will definitely be back and highly recommend this shop!!
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Sammy was super helpful in finding the…
Sammy was super helpful in finding the right shoes I was looking for!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The staff were very welcoming
The staff were very welcoming, helpful and informative. I was served by Alison and she was very professional, very knowledgeable and very helpful.
My country is Scotland 🏴
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service
I came in to purchase a particular, already researched product, which was out of stock. Sammy, the member of staff who served me checked stocks in other nearby stores and when there was no joy she spent time helping me find an alternative. Even supplying a tape measure for me.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Sammy and Makala were fantastic!
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
First class service
First class service. Alison was so friendly and located exactly what I wanted . Could not fault. Wish all shops were like this .
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Allison was very efficient and helpful
Allison helped me find a size in hiking boots that will be comfortable for my wide feet, she went to find different options for me and was very patient and helpful. She also helped my partner with his selection of boots as well. Thank you for your service
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great visit
Very pleasant visit, friendly staff, good advice, 10/10.
Many thanks Donna&Calvin.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Chris and Calum were very helpful and…
Chris and Calum were very helpful and the shop had a good selection of stock
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
This was my first time shopping in Go…
This was my first time shopping in Go Outdoors and Robert made the shopping experience quite pleasant and easy going.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Jean Luc was so professional and…
Jean Luc was so professional and knowledgeable, he was really helpful in answering all the queries about camping,
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful and welcoming and very…
Very helpful and welcoming and very nice staff, cheers for the jacket Chris.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Robert was a star
Robert was a star - very eager and helpful when I was hunting for water purification tablets.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great assistance
Great assistance. Highly recommend. Nothing was an issue
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Inverness (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.