GO Outdoors - Grimsby (Express) Bewertungen 

221
•
TrustScore 5 von 5

4,9

22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB

•

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I went in to get a quality water bottle that had a bigger capacity than my existing one .I purchased an Oex one the same design as my smaller one . I was happy as it was half price too

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. auch in
  3. Aktivbekleidungsgeschäft
  4. Fahrradgeschäft
  5. Kletterverein
  6. Laufsportgeschäft
  7. Reiterhof

Über GO Outdoors - Grimsby (Express)

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • 22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

221 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

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4,9

Alle Bewertungen

(221)

36.702 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Really great service

Really great service. Rachel was extremely knowledgeable & helpful!

10. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I went in to get a quality water bottle…

I went in to get a quality water bottle that had a bigger capacity than my existing one .I purchased an Oex one the same design as my smaller one . I was happy as it was half price too

2. Oktober 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Grimsby (Express)-Logo

Antwort von GO Outdoors - Grimsby (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The bergaus 3 man tent is fantastic for…

The bergaus 3 man tent is fantastic for the price I paid. The tent has plenty of room for 2 people and for storage. They delivered the item very quickly. The staff in the Grimsby’s branch very helpful and knowledgeable.

15. September 2026
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Antwort von GO Outdoors - Grimsby (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly staff and extremely helpful

Friendly staff and extremely helpful.
Faye went above and beyond

18. September 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly and helpful staff at Grimsby

Friendly and helpful staff who were happy to check stockroom for the specific item I wanted. When that was not available they recommended a suitable alternative, which I was happy to buy.

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Grimsby Store - The best in class!

I've been visiting this store for the last 11 years and the staff are just top class.

On my last visit, I was served by Carol who has always been extremely knowledgeable and helpful with any questions I have about the products in store. I was preparing for a trip to Outward Bounds as part of a company trip and the Rab jacket I was recommended by Carol was perfect for our expedition in Wasdale - I finished the week glad I visited the store before I left.

I have recommended this store to my colleagues and I would strongly recommend visiting if you're preparing for any adventurous outdoor trips.

As a side note - I would also like to say that Heather does a fantastic job managing this store. It's always well-stocked and tidy and you can tell there is a good morale amongst the staff in the store. Thank you Heather!

2. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service at local store

Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can only praise the staff at Grimsby in the most glowing of terms - unfailingly friendly and helpful, always addressing me by name. This has always been my experience from back when it was Millets and I only wish that all high street shops were the same. Thank you.

3. September 2026
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Antwort von GO Outdoors - Grimsby (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I came in on behalf of the company I…

I came in on behalf of the company I work for, supporting a homeless individual, I was shown so much compassion from the beginning. Heather was incredible in guiding me, supporting me and getting my signed up as a member. Great service.

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I forgotmy membership card so I phoned…

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store and Heather come over straight away and asked could she help an she helped me out so much. Heather found the 2 rucksacks the 4 camping mats and the cooker I needed, within minutes I was in and out. Heather was incredibly polite and helpful she deserves 10 stars not 5 thank you Heather.

21. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Absolutely brilliant service by the…

Absolutely brilliant service by the staff at Grimsby Go Outdoors. We both needed walking shoes for fishing and walking the dog etc. A very friendly reception from the staff.
Jamie attended to my husband and Rachel helped me with my fitting. They went to great efforts to find the best shoes at a decent price. As I am disabled, and have puffy feet. Rachel was very knowledgable about what pair would be good for me and took time to check if they were comfortable. Heather, the manager was very helpful and said we could return them (unmarked) for a refund within 28 days if we were not happy.
Nothing was too much trouble and we felt valued as a customer.
This is service at the top end and more stores should adopt this. We used to get this sort of attention years ago but it is now few and far between.

15. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Heather was lovely and very helpful

Heather was lovely and very helpful. An asset for the company *****

11. August 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The store had plenty of choices

The store had plenty of choices, well priced and staff are friendly

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Fabulous time.

What a wonder experience I had at the go outdoors in grimsby on Saturday. I was served by an amazing woman called Rachel. Who had a wealth of knowledge about camping(she is an avid camper her self). Rachel and the other staff were friendly extremely helpful and not pushy. It was a one on one experience even though their were other customers in the shop Rachel focused on my needs until we were finish. This is very rare to find nowadays. Nothing was to much trouble for them and Rachel gave me a shed load of advice regarding suitable campsites. Our daughter is disabled and Rachels advice was brilliant. We will definitely go back and buy our camping gear from this shop. I'll make sure its a Saturday though as I was informed Rachel is the oldest Saturday girl in the shopping center 😀 fab service and fab experience.

25. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Faye was excellent gave us plenty of…

Faye was excellent gave us plenty of help and was great advising on hiking boots for my kids. Would recommend

26. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Always grateful service heather is…

Always grateful service heather is always kind

17. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Grimsby (Express)-Logo

Antwort von GO Outdoors - Grimsby (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

We visited the store and Carol spent…

We visited the store and Carol spent over an hour with us helping us purchase everything needed for my son’s world challenge. She knew her stuff and helped us massively explaining each item and nothing was any trouble. I’ve run a business for 20 years and employ staff in a customer service role so my expectations are high and Carol exceeded them. Go Outdoors, you have a little gem of Carol as she was exceptional. Needless to say all items purchased so very happy! Don’t shop online, go speak to real people like Carol who knows her stuff and get quality products.

12. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Grimsby (Express)-Logo

Antwort von GO Outdoors - Grimsby (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Professional

Professional, approachable and importantly helpful staff, always a pleasure shopping here

11. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I was served by Heather and Faye today…

I was served by Heather and Faye today and as always she was so helpful in helping me with my purchase . That's why I buy lots of my outdoor clothing

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful and knowledgable staff

Good helpful advice and help by both members of staff Faye and Heather

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Grimsby (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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