Went for some replacement Merrell hiking shoes, will only buy Merrell as they have the arch support built in, not a lot to choose from and didn’t have my size in one of the pairs I wanted to try, but... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Went for some replacement Merrell hiking shoes, will only buy Merrell as they have the arch support built in, not a lot to choose from and didn’t have my size in one of the pairs I wanted to try, but... Mehr ansehen
Unternehmen hat geantwortet
After purchasing the wrong sized jacket for a present, the Go Outdoor staff, especially Fay sorted out and exchanged the jacket for the correct size. All the staff were very helpful and supportive an... Mehr ansehen
Unternehmen hat geantwortet
Went in yesterday due to an issue with the wrong item packaged from the factory. The staff were not only very friendly and helpful with outstanding knowledge of camping, the staff of the checkout, Mic... Mehr ansehen
Unternehmen hat geantwortet
Picked up a Haven 400 Shelter for a better price than Amazon or any of the other online shops Very happy with the customer service and the advice of what pegs were best in case of it being wind... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brilliant service from page. Couldn't have been more helpfull

Antwort von GO Outdoors - Doncaster
Staff was very helpful service was great they were very friendly will keep going back to them

Antwort von GO Outdoors - Doncaster
Staf today helpful and knowledgeable about camping products.... helped me to decide which new stove to buy...
... unfortunately their toilet facilities are pretty poor, Go Outdoors Corporate should deffo look into that... not nice at all for customer or staff...
.... otherwise still given 5* as not the store staff fault... come on corporate... would you wanna use them?...

Antwort von GO Outdoors - Doncaster
The staff went above and beyond great service good value 👏

Antwort von GO Outdoors - Doncaster
You order online, the next day the order is confirmed the following day you get a refund for not being in stock, so then you look online and presto is still in stock, reorder and the exact same thing happens. Disgusting way to treat their customer's.

Antwort von GO Outdoors - Doncaster
I have been replacing and upgrading my camping equipment and using GO Outdoors has been the place to do so.
Especially the massive savings when using my membership card, thanks.

Antwort von GO Outdoors - Doncaster
Rang Go Outdoors at Rossington to secure a Phoxx 2 tent, and Paige kindly saved one behind the counter for me.
I’d been after this tent for a while as they sell out fast, so I really appreciated the great customer service.
Top job, Paige – thank you!

Antwort von GO Outdoors - Doncaster
Paige the young lady that served us was a font of knowledge and clearly shows that she knows the job inside out Go Outdoors really benefits from her knowledge and customer service skills
Well done

Antwort von GO Outdoors - Doncaster
Thank you Paige from the Doncaster branch who was extremely helpful and very friendly… good advice given especially around offers I missed

Antwort von GO Outdoors - Doncaster
We needed new iner tubes for our tent which no longer exists a wonderful man called Chris went to see if they had any and found the last 2 he went above and beyond.

Antwort von GO Outdoors - Doncaster
Amazing helpful staff. Clearly enjoying being there and radiating positivity. Honestly this is the first time I've written a review but Emilia and the rest of the Go Outdoors gang were spot on.

Antwort von GO Outdoors - Doncaster
Went to get quite a few new and to upgrade a lot of camping gear. Found everything that I needed, and when I couldn't locate a couple of items, the staff where super helpful, and even recommended an alternative item.
With almost over £70 savings through being a member, it would be daft to go elsewhere!

Antwort von GO Outdoors - Doncaster

Antwort von GO Outdoors - Doncaster
Chris was an amazing help in store today! All the team we’ve encountered here are generally lovely and helpful :)

Antwort von GO Outdoors - Doncaster
Cristina and Emilia were very helpful in finding the things I needed and made me feel very welcomed and comfortable.

Antwort von GO Outdoors - Doncaster
I was looking for sandals, unfortunately my size wasn't in stock for any that I liked. The young man who served us was very helpful, explaining the sandals I wanted might be available to buy online or I could check if any had been delivered to store on their next delivery. The young man was called Sam, excellent customer service

Antwort von GO Outdoors - Doncaster
I had a very disappointing experience at Go Outdoors.
I went to the store to return a sleeping bag, but I was told they would not accept the return because it had been used. They said they would only consider it if there was a manufacturing fault. I replied that I would inspect the product myself for any possible defect and return if I found one.
However, without my permission, the female manager opened the sleeping bag and started inspecting it herself. I was uncomfortable with this and began recording the interaction on my phone. She then told me that recording was not allowed because the store was private property and insisted that I delete the video. I felt pressured into deleting it.
Later, another manager, Colin Eyre, came over, but the situation had already left me feeling very uncomfortable.
My main concern is not that the return was refused, as I understand stores have return policies. What disappointed me was the way I was treated. Opening my product without my consent and then pressuring me to delete a recording made me feel that my rights as a customer were not respected.
I hope Go Outdoors reviews how staff handle situations like this and ensures customers are treated with more professionalism and respect.

Antwort von GO Outdoors - Doncaster
I called in to the store yesterday and was served by Paige. She was pleasant, efficient and knowledgeable. A good experience

Antwort von GO Outdoors - Doncaster
Paige who was the till operator was very efficient and kindly offered to help me to the car with my purchases.
I would like to thank her very much.
The camping chairs I bought are of a good quality and reasonably priced.

Antwort von GO Outdoors - Doncaster
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