GO Outdoors - Canterbury Bewertungen 

2.167
TrustScore 5 von 5

4,8

Maynard Road, Wincheap, CT1 3RR Canterbury, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

After purchasing an item online and it being delivered faulty we felt extremely let down by the return process. We reached out to your Canterbury store to find a huge contrast to the level of customer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We recently bought two e-bikes from Go Outdoors Canterbury. The bike and cycling expert at the store Jed, shared his extensive knowledge to help us choose the bikes to meet our needs and budget. Whe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The windbreak I have struggled to buy through 3 different orders is actually Useless As the ground spikes are not only way too small but Not strong enough to go into the ground and hold a “Windbre... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jed was extremely helpful and knowledgeable about e-bikes. Helped arrange a suitable time to assemble a bike for us to try and was on hand for a test ride and plenty of advice. Fantastic customer se... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Canterbury

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Maynard Road, Wincheap, CT1 3RR, Canterbury, Vereinigtes Königreich

  • 01227 936226

4,8

Hervorragend

TrustScore 5 von 5

2167 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(2.167)

36.353 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Dannie was very polite and helpful.

I called and spoke to Dannie, about a leisure battery. He found the one we wanted, and put it by for us to collect the next day.

7. September 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Went in looking for advice on tent…

Went in looking for advice on tent poles and the worker was very attentive and help with the instructions on the repair kit.

7. September 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful staff

Dannie at Go Outdoors Canterbury was extremely understanding and helpful in processing a full refund for a family tent that had a manufacturer fault.

1. September 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thanks to Stuart for the detailed…

Thanks to Stuart for the detailed advice on all things Jackets and midlayers. Purchased the ideal item from a great selection. Thanks

2. September 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful staff

28. August 2025
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Love Canterbury shop

Love Canterbury shop, all staff are helpful, amazing!!

28. August 2025
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

Ordering was fine to be a click and…

Ordering was fine to be a click and collect. But the shipment took 5 days to get to shop and then I didn't get any notification it was ready to collect. (Emails on order said to wait to be told when to collect)
I cancelled order as was too late for my trip.
Refund process with inshore staff was very good.

27. August 2025
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I was served by Charlotte in your store…

I was served by Charlotte in your store today. She was really helpful and very polite as I needed to change a pair of trousers. It was a good experience overall.

27. August 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great selection of walking sandals

great selection of walking sandals. Ordered online and which were in stock. visited thknstore tried them on and got a super discount. Great sandals, great service!

25. August 2025
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Came In store earlier and spoke to a…

Came In store earlier and spoke to a lovely young lad called David, he was ever so helpful, and assisted me on finding the right pair of shoes, I found the perfect fit thanks to him

22. August 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Fabulous service and very happy

Wow we saved £775.02 on a tent.

The quality, variety and availability of stock is fabulous which was a surprise being end of season. We didn’t expect to get anything and was browsing.

We were extremely ably assisted by Adam, who despite being short staffed, gave us all the assistance we needed. Completely went over and above. Thank you very happy customers.

22. August 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Assisted by Adam at the store

Assisted by Adam at the store. He was very helpful, with a clear knowledge of where all the products were, and further advised on what products were best for my needs.

19. August 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Well first of all I always use go…in the end a great experience

Well first of all I always use go outdoors at Canterbury find they have all I need for my requirements this time I went in to buy a rucksack and scarpa rush lite boots but found it very hard to get some help so went to find someone yes found someone he got my boots from stock and just went leaving me to fend for myself not happy so went looking for a rucksack no one seemed very helpful until I asked to see the manager Craig what a breath of fresh air he listened to me explain that I was walking coast to coast walk for charity make a wish and guide dogs he was really interested he stayed with me the whole time I was in his store even taking payment at the till so helpful I ended up spending 700 pounds plus for the wright gear I needed so in my books you have a top manager he knew how to deal with people so with him in charge your other staff will come up to scratch and listen and learn great store going back soon thanks Paul browne

9. August 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

Would have been nice to know they ere there!

All my items for collection were on the collection shelf at Canterbury, but no one had booked them in and therefore no one had informed me .. they had been sitting on the shelves for 3 days..

13. August 2025
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great store

Great store, employees very helpful. Especially Dannie, he was the best!!!

12. August 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

Well wot can I say?we're has all your…

Well wot can I say?we're has all your stock gone? Are you not topping up any more? It will be upsetting to see the fishing side go.

9. August 2025
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

Lo4w stock levels

Visited fishing republic, seemed low on bait stock, no staff to assist with purchase. Found some items that I required. All in all does not seem to be as good as it used to be.

8. August 2025
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

Not the best customer services at the…

Not the best customer services at the checkout

6. August 2025
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great experience

I went to Canterbury Go Outdoors to buy some new walking boots. The young woman who located my boot size was pleasant and helpful. Dannie on the till was also helpful and went out of his way to ensure I had the best price, which I really appreciated. All very painless.

23. Juli 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Canterbury-Logo

Antwort von GO Outdoors - Canterbury

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

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