GO Outdoors - Birkenhead (Express) Bewertungen 

1.229
TrustScore 5 von 5

4,9

32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Trying to order 2x Compass e bikes on sale and website not accepting membership for discount. Spoke to Adam Lynch at Birkenhead store who not only ordered 2 bikes in for me to collect but also spoke... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I rang ahead to prior to making a visit to store. Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic service at go outdoors Birkenhead today Chris who severed me was very helpful with the tent i bought and very friendly thanks

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Birkenhead (Express)

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • 32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, Vereinigtes Königreich

  • 0151 559 3381

4,9

Hervorragend

TrustScore 5 von 5

1229 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(1.229)

35.367 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Birkenhead 5star service

I rang the Birkenhead store today to check if they had an item in stock that I have been after for a while and I was greeted with the super friendly Mimi, she was super helpful and confirmed the item was there. She very kindly put it to one side for me to come to the store and collect. I was then made up to be greeted in store by the lovely Mimi who I went above and beyond for me today. I honestly can’t think of a single time I had customer service so good! Thank you very much and keep smiling!

28. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Birkenhead (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great store and Great staff

Every time I come into this store the staff are so friendly knowledgeable and helpful. Went in today to exchange a pair of a sandals and was served by Adam who was so very polite, and professional and went above and beyond to help us.

27. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service from Adam when…

Excellent service from Adam when purchasing new pair of waking boots. Very knowledgeable and happy to give advice with no pressure. Cheers mate.

27. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

They gave all the necessary support to…

They gave all the necessary support to get what I wanted.

23. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Abbie is just fantastic

Abbie is just fantastic ! Called her for info regarding hiking gear in the morning and was extremely helpful and knowledgeable once I got to the shop this afternoon. Cannot beat this kind of superb service ! Thanks
J.

25. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Lovely customer experience

Lovely customer experience, staff ensured us they were available if we needed anything and had lovely energy (jack). I only got what was necessary today but I will be coming back for a free spirit coat after having a chat with one of the staff members (Abbie).

23. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Served by Chris

Served by Chris, he was fab! Found me what I was looking for, was friendly, helpful and knowledgeable 🌟

20. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Abbie served me

Abbie served me. She was very knowledgeable and gave me good advice about walking shoes. She found me the perfect pair. I was very specific about what I needed and she was very helpful in finding me a range of alternatives to choose from. It is always a bit daunting when faced with a wall of shoes and Abbie's help was invaluable.

19. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Adam

Adam, the sales assistant was very pleasant and competent. He was knowledgeable about the range of boots and trainers and very patient, not pressurising for a sale. A good shopping experience.

9. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I was served by Chris at the Birkenhead…

I was served by Chris at the Birkenhead branch, excellent customer service, some useful advice and great customer rapour, top service

13. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Chris was great today when I called in…

Chris was great today when I called in for camp bed and sleeping bag, very helpful and he was surprised a few hours later when I went back to rebuy the same items for a friend, thanks chris

12. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Staff

I had an issue with my membership not showing when I trying to order items on the web site, the members price was not being added at the checkout. I went into the store and spoke with Adam who confirmed my membership was valid, he then ordered the items for me, which he has delivered to the shop for me to collect today. Fantastic service and help from all the staff at this store.

11. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful & friendly

Was served by Chris who was very friendly and helpful.

10. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Chris was extremely helpful!

Chris was extremely helpful with product choices, he guided me in an informed and considerate manner so I decided to spend twice as much as I had planned because of the unobtrusive way in which he dealt with me. I would come again.

10. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

No disability access, discrimination at its best

Click and collect service is very good, however I was unable to shop for any camping gear in the Birkenhead store as there was no lift or escalator.
Disability access is a right, so probably won’t shop with you again

3. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Second visit to the store at Birkenhead

Second visit to the store at Birkenhead
Chris is helpful and knowledgeable
All small store has decent selection.
Store clean tidy and bright. Everything in its place.

7. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

DoE Equipment

Went in to get boots and rucksack for son doing DoE. Great prices and Adam and Chris provided great advice!!!

6. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Welcoming staff

Welcoming staff, knowledgeable and extremely helpful. Abbie found exactly what I needed, perfect fit in Navy. Thank you 😊

6. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great shop

Great shop, friendly staff. Chris served me he was very knowledgeable, very helpful and sincere.

4. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Adam is very helpful and friendly

Went in to just get some clothes travel wash. Adam was very helpful & showed me what items were suitable for a ‘3 for 2’ offer.
Have been served by Adam on previous visits and he seemed to recognise me. Always very friendly, genuinely ‘smiley’ and helpful. 👍

4. Juni 2026
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Antwort von GO Outdoors - Birkenhead (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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