GO Outdoors - Alnwick Bewertungen 

658
TrustScore 4.5 von 5

4,7

Willowburn Retail Park, Taylor Drive, NE66 2JH Alnwick, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It's nice to find a store that welcomes dogs. The staff were very friendly. Sally, in particular, was a great help. She checked various prices and discounts available through Blue Light etc. Sally was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Product was as described, reasonable quality and a great price.We however did not receive an email stating that our order was ready for collection. We went to the store at Alnwick and the staff found... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Well what can I say walked in the store with an hour to go and the way I was greeted was like I was the first customer of the morning. The manager and staff were so welcoming and helpful, fully recomm... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sally served is today and was extremely helpful helping me find walking shoes. She was very patient as we tried lots of fifferent brands ans sizes. Excellent service all round.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Alnwick

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Willowburn Retail Park, Taylor Drive, NE66 2JH, Alnwick, England, Vereinigtes Königreich

4,7

Hervorragend

TrustScore 4.5 von 5

658 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(658)

35.808 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, helpful efficient staff and
great range of stock. Dogs made very welcome. Many thanks.

25. Juni 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thank you Debz and Paul -you both…

Thank you Debz and Paul -you both provided first class service yesterday while guiding us to the most appropriate pair of hiking boots for my 14 year old grandson. They were very patient and knowledgeable, and made the whole experience a pleasant one, as well as showing my grandson how to treat customers well.

21. Juni 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly &Helpful Staff

Friendly, helpful staff. Store tidy and plenty of choice. Treats for the dog 5*

18. Mai 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The staff were really pleasant and…

The staff were really pleasant and helpful with time to make sure I got the best walking boots and socks to suit. Debz had no problem spending the time needed. The store was clean, tidy and brilliantly stocked with all products and sizes, well worth the trip.

14. Juni 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Really good prices on walking shoes

Really good prices on walking shoes, and a wide range. Staff were very friendly and responsive, but not sure about the best product to use for the leather boots I bought - which surprised me.

11. Juni 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent price on Merrell Boots

Excellent price on Merrell Boots. Very helpful, informative and helpful Staff.

9. Juni 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Brilliant service from Debz on Sunday

Brilliant service from Debz on Sunday. Really patient, polite and friendly. Made the experience of buying something pleasant and enjoyable.

8. Juni 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful staff

I looked for a very specific item and the staff proved to be helpful and knowledgable.
The checkout staff were able to assist me getting the best price and renew my membership card,

8. Juni 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful and knowledgeable

Visited this store today as I needed some new walking boots. Sam who served me was knowledgeable about the range of boots available and also advised about aftercare to maintain the boots. He was interested and helped me to find the right boots suitable for my needs, being very patient as I deliberated.
Also we exchanged a couple of t-shirts and this was dealt with quickly and easily by Debs ... I believe).
Thanks for great service Alnwick store.

8. Juni 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

It's Lovely to be met with a Smile and…

It's Lovely to be met with a Smile and a Good Morning!Debz, was very Helpful! A pleasure to be served by her! I ran a shop for 47 years, I would certainly employ Debz! Well done 👏

8. Juni 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Made a trip to the Alnwick store last…

Made a trip to the Alnwick store last weekend. I’d ordered a few items online the day before.
On arrival, was quickly asked by a member of staff if I needed any help, and they took my details and went to find my items.
A slight delay when they were not on the correct shelf, but soon located, and after a few apologies (it wasn’t an issue, I was only waiting a few minutes, but the staff couldn’t apologise enough “for the delay”), and I headed to the till.
The young gentleman at the till (sorry, I can’t remember your name) was so professional and polite, and ensured I received any discount he could manage (I had a Blue Light Card), and made the whole experience faultless.
It’s rare today to find staff who are this polite, this professional, and make you feel as if you’re the most important customer, but they all did.
In a world dominated by online shopping and home deliveries, this level of customer service is such a rare thing.
Fabulous experience and will only go there from now on.
My honest thanks to you all.

1. Juni 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service

Go outdoors are always good value and the Alnwick branch is enhanced by great staff - today I was given excellent advice by a male member of staff whose name I didn’t catch about a grill, and Debz at the till was also really helpful. Thanks again.

8. Juni 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Have stopped selling propane gas but…

Have stopped selling propane gas but advised us where we could purchase it.
Helpful friendly staff.

1. Juni 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

The person at the checkout very…

The person at the checkout very helpfully told me that there was a 10% discount available with certain memberships, including the National Trust.

24. Mai 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great experience in the Go Outdoor…

Great experience in the Go Outdoor store in Alnwick. Had everything we needed (dry robes, sleeping bags, coats..) at good prices and even got extra discount for showing a National Trust membership card! The store staff member (female) sorry I didn’t get her name was super helpful and gave me and my family a personal 1-2-1 shopper experience, helping find everything we needed for our camping trip. She’s clearly super good at her job because all the other staff were asking her where things were and what the stock levels were, and she knew EVERYTHING! Will definitely be shopping in Go Outdoors again.

25. Mai 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Debz was helpful and polite

Debz was helpful and polite. Excellent service.

30. Mai 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent staff service

Excellent staff service, friendly and competent. A good range of clothing at very reasonable prices.

29. Mai 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

Disgruntled customer

The company is very good and prices are reasonable but since we signed up we have got consent emails one after another and it's beginning to get under my skin if I thought it would be like this I would definitely not have signed up a few times a year is OK but not every day

26. Mai 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Helpfully and efficient

Helpfully and efficient

20. Mai 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Caring service

Dropped into nearby store, whilst on extended motorhome tour, for essential supplies. Friendly caring staff introduced me to the membership and saved me quite a surprising amount! Not been a customer before, well I certainly am now, thanks to the lady who served me.

25. Mai 2025
GO Outdoors - Alnwick-Logo

Antwort von GO Outdoors - Alnwick

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr