Gardenesque Bewertungen 

1.232
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am always nervous to order from a new company. I was positively surprised this time. The product is as described. It has arrived very fast. The packaging was very thoughtful as the... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Customer service was very good but the courier and the condition the purchase arrived was shocking. The item itself needs more robustness and more quality parts that match.

Bewertet mit 5 von 5 Sternen

Delighted with my purchase of an "ancient" bird bath from Gardenesque. It's exactly as the photo on their web site and looks lovely in my cottage-type garden, apart from supporting birds, bees, insec... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’m delighted with my new water feature! I got the Remi Ancient Stone feature and it looks beautiful in my new garden. It’s the perfect size - small and compact - in my tiny, 15’ x 15’ London garden.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gartencenter
  2. auch in
  3. Garten
  4. Gartenmöbelgeschäft

Vom Unternehmen geschrieben

A garden isn’t just a space, it’s an extension of your home. A place for quiet morning coffees, long summer evenings, and moments of calm between the busyness of life. At Gardenesque, we believe in creating timeless, beautifully crafted pieces that help you shape your outdoor space with ease. Our collections celebrate traditional craftsmanship, from hand-thrown terracotta pots made in Tuscany to classic garden furniture built to last through the seasons. With a focus on durability, sustainability, and thoughtful design, every piece is made to be enjoyed year after year—weatherproof, low-maintenance, and effortlessly stylish.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

1232 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 20 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(1.232)

62 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I ordered 3 Ramada plant pots in…

I ordered 3 Ramada plant pots in yellow. The pots arrived on time and well packed. They are stunning and high quality - the photos don't do them justice. Sadly one of the pots had a hairline crack so I got in touch and was asked to provide photos. This led to me being offered a replacement or a refund - the service during this time was second to none and I wouldn't hesitate to recommend them to friends and family. All in all a wonderful experience. Special shout out to Laurence for his timely responses to my emails and support throughout.

8. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pots are beautiful

Pots are beautiful, one was slightly chipped and a new one was sent out immediately, the delivery man was helpful and communicative about their arrival. they look fantastic now that they’re planted up.

22. April 2026
Bewertet mit 5 von 5 Sternen

Gorgeous bird bath/exemplary service

Delighted with my purchase of an "ancient" bird bath from Gardenesque. It's exactly as the photo on their web site and looks lovely in my cottage-type garden, apart from supporting birds, bees, insects, butterflies etc.
The customer service was 5*, as I ordered it during the week before the end of May Bank Holiday, & from ordering, it was delivered within 3 days. Take a bow Gardenesque!

22. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Less than reasonably good health = a…

Less than reasonably good health = a degree of brain fug = an order for a pair of pots that were not of the size I required. In a state of mild panic (delivery confirmation had been received) I contacted the company (thank you Laurence, you were superb), who calmed me down, gave me the telephone equivalent of a stiff drink, intercepted and cancelled the order and arranged delivery of the larger pots that I needed - within 48 hours. Stunning pots, incredible service and a greatly satisfied customer. Thank you very much.

22. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Obviously didn't want my order

I wanted to order a garden furniture set, and as Gardenesque were offering a 5% discount I wanted to take advantage of that. However I did not receive the email with the code. I contacted them and a reply was sent quite a while later, to advise that it was within the Warm Welcome email - I looked in my spam and searched my inbox but was unable to find it. I advised that I had been unable to locate the email and asked if it could be resent. I was sent an email (not by return by the way, quite a long time afterwards), to tell me that I had received it at 17:51 and to check my spam, which I did again, but was still unable to locate the email. The email I was sent made me feel as though I was trying to defraud the company, and I couldn't understand why they just couldn't resend the email - it is valid only once so I wasn't trying to get two discount codes. I replied to say if they were unable to resend the code then I would be unable to place my £1000 order. I received nothing back from them - consequently I have ordered my garden furniture from another company and will avoid Gardenesque going forward. We are currently in the middle of a huge garden renovation and need more furniture and decor items but I will source from elsewhere.

7. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Quick delivery. One large pot was cracked on delivery and this was immediately replaced. Very good customer service. Will buy from again.

13. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Garden Bench

Encountered a problem with a bench and thanks to the excellent customer service provided by Laurence a replacement was sent. It's good to find a company that has a commitment to quality.
The delivery service was also excellent by Jordana from DX Express.

24. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful products

Beautiful products. Very happy with my terracotta statement pots. One arrived damaged and a replacement was sent out very quickly with the help of Laurence. Great customer service!

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen
Gardenesque-Logo

Antwort von Gardenesque

Good afternoon Maria.

Thank you for taking the time to leave us a review of your experience with us.

Your feedback is really helpful to help is further improve our products and services.

Warm regards
Laurence

Bewertet mit 5 von 5 Sternen

A wholly positive experience!

I’m delighted with my new water feature! I got the Remi Ancient Stone feature and it looks beautiful in my new garden. It’s the perfect size - small and compact - in my tiny, 15’ x 15’ London garden.I haven’t connected the pump yet, but plan on doing so next month, when the weather is warmer. Gardenesque were courteous and very helpful. No hesitation in recommending them.

4. März 2026
Gardenesque-Logo

Antwort von Gardenesque

HI Sally

Its so lovely to hear how much you are enjoying your water feature in your London garden.

Your experience is great to hear. If you have any questions please reach out and we will be happy to help.

Warm regards
Laurence

Bewertet mit 1 von 5 Sternen

The pot I bought is not like the images…

The pot I bought is not like the images - the finish is like glitter applied, not “bronze” and doesn’t look like the images. When I sent Gardenesque the images on site and what I have and how it is not matching - they just replied saying this is what you ordered. Now I have a hefty return cost. I also wrote a review for the page on the same but see they have not published this, only 5* reviews. Disappointing for them not to cover the return for an item that clearly is different in real life. Won’t be shopping again.

3. April 2026
Bewertung ohne vorherige Einladung
Gardenesque-Logo

Antwort von Gardenesque

We’re sorry to read your review.

We always aim to represent our products as accurately as possible online. For any return or quality concern, we ask for images so our team can review thoroughly. Based on the photos provided, we found that the item received matched the product listing.

We do understand that seeing a piece in your own space can sometimes change how it feels. For this reason, we offer a 30-day returns period. As outlined in our returns policy, collections do incur a small fee, though you are welcome to arrange a return with your own courier if preferred.

Where a product arrives and is clearly not as described, we resolve this at no cost to the customer. This approach has helped us build a strong record of positive feedback across both our website and Trustpilot.

We continue to review our returns offering carefully. Providing free returns would ultimately require an increase in product or delivery pricing, and we aim to keep our pricing as fair and transparent as possible for all customers.

Warmest regards
Laurence

Bewertet mit 5 von 5 Sternen

We needed a pot for the beautiful…

We needed a pot for the beautiful Agapanthus White Heaven it had to be chic and stylish so of course we came back to you and the Bordo was just the one
As before it arrived beautifully packed and was just what we expected .
Will certainly be returning customers

23. Februar 2026
Gardenesque-Logo

Antwort von Gardenesque

Good afternoon Elisabeth.

Thank you for taking the time out of you rday to leave us a lovely review.

Your feed back is appreciated to continue improving our products and services.

If you ever need any further help please get in touch.

Warm regards
Laurence

Bewertet mit 1 von 5 Sternen

Total waste of time..

Lawerence wrote to me offering me a trade discount.

"As part of our Trade team, you'd be eligible for an 10% discount on orders up to £1000 (£100 minimum spend), and 20% on orders over £1000."

After replying back to him.

He replied

"I am sorry to say a this time we are not able to offer you a trade account​."

Why waste my time in the first place?

7. April 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr