Gainesville Coins Bewertungen 

Oder my July 15 1738 never got it oder August 12 1138 worth American eagles 2nd time to give the another chance waited week for a call back called today on the phone for hour just to leave a message then finally get a call back saying they cancelled my order and won't give me what there worth now after have some of my money over six weeks then they tell me I have to wait 72 hours to get my money if they were going to cancel my order should have done it Monday wross company I ever delt with would never recommend them to anyone after todays b s Nate gave me very unperffional and a waste of alot of time n money never again thanks for the joke.

Place an order $581.25 on August 6,2023
Have not received order. Have sent several emails, no response. Made several phone calls, set on hold for 12 to 20 minutes on 3 occasions, never pickup.

We ordered gold and silver on 4-13-23 (our original order total was $2,267.71) and were told via phone they did not have the gold and did not know when it would be in. We received our shipment on 6-9-23 and the silver was delivered but NO GOLD was included, which the amount we paid for the gold was $1,148.68. The package was carefully searched and there was no gold. The enclosed statement said "random date" which aligned with what the customer rep told us-that they didn't know when the gold would ship. We waited 6 weeks and still no gold had been delivered so my husband called Gainsville and was told they would investigate and get back within a couple weeks. Over a month later, after still hearing nothing from them and no emails, we called again today and the woman we spoke with said they have pictures of the gold they sent but they will not share their "investigation photos" with us because they said it's for their info only. They are saying we have to launch a police investigation as they are not responsible and then the rep said "Your husband threw it away." When I asked how she would know that and accuse of such, she quickly did some backpedaling trying to distract from that comment. On their website under this order it shows the status bar as "shipped" but the bar does not extend to the completed status which would be "delivered", which in our mind shows even more they do have not have the complete order showing as delivered since the gold never shipped. I have a screenshot of that information. We asked for our money back or send the gold and they are unwilling to do either.

TODAY IS AUGUST 1. I ordered my items on June 11. My payment was received on June 14. As of Friday, JULY 28 (that is 6 weeks AFTER MY PAYMENT WAS RECEIVED!!!) I had not received my order. I called customer service who tried to "explain" the delay away... I got strident and demanded that my order be fulfilled. The rep assured me that she would prioritize it... we'll see. Here is the reality of this situation:
This company, Gainesville Coins, DOES NOT HAVE IN STOCK in their warehouse THE PRODUCTS THEY SELL. SO--- YOU PAY FOR YOUR ORDER, AND THEN THEY USE YOUR MONEY TO TRY TO LOCATE AND BUY THE ITEMS YOU HAVE ALREADY PAID FOR. THEY ARE USING YOUR MONEY FOR WEEKS!!!
I WILL NEVER USE THIS COMPANY AGAIN.

" Do Not Get Involved "
Simply
" Just Don't Go There "

We Sadly Read The Many Negative Reviews---

Wanted to See Just What They Advertised And Just What They Produced Or Failed To Produce ?

Placed An Order For Only [3]
Three Coins Only---

What They Tell You And Do Not Tell You ?

They Advertise---" Have Product " But Then Very Soon, Involved Parties, Note : No Updates or Shipping Spans Only :
" Your Order Confirmed "

Your Finances Are Immediately Received And With Held---

Then When Contacted

" Yes, We Have The Product As
Advertised"
But
" Due To Back Orders "
It Will Take 6 Weeks To Ship "

"JUST EXACTLY WHAT THE NEG. REVIEWS WE READ "
" STATED, OVER, AND OVER, AND OVER "
SAME CUSTOMER SITUATIONS---

Those, That Which We Have Been Piling Thru Consistantly---

Only [ 3 ] Little Coins Ordered ?

That They Susposedly Do Have In Stock--- But 6 Weeks to Ship---
Now Be Realistic ?

Six [ 6 ] Other Similar Companies
We Dealt With, Had No Such Similarities Confirmed, And Were Very Timely, In Processing Exactly That, They Advertised---

By Quickly Depositing A Persons
Monetary Substance Obtained And By " Slag--Dragging ": These Finances Can And Will Produce Vast Amounts of Interest On Accounts Involved Holding
[ Said Money ] :

Especially If Done On A Large Scale Over A Lengthy Period Of Time---
By Either Directly Knowing or Not Intentinally Informing :

Of We The People :

Vital Information,That Directly Leads To False Assumptions And Erroneous Monetary Acclamations-

We Have Seen This Scenario Many Times Before---
[ Been There Done That ]

Otherwise, Think ?

Why Wouldn't A Legitimate, Customer Careing, Dependant Upon, Repeat Customer, Company, Inform You About Shipping, Lengthly Time Delays,Or Anything, For That Matter, That Would Create Such A " Firestorm " Of Negative Reviews?

These Are Exactly The Types Of Deception By Deflection Or Deception By Withholding Or
Deception By Uninforming
Type Schemes, That The F.B.I. Special Branch Division, Thrives
On, And Many Similar Scemes That Mislead People Intentionally--

Yes, Known About Quite Well ---

Many, Many, Companies, Actually Believe And Do, With Nas Latitude Attorneys, Slide By For A Degree Span Of Time---

They May Be Allowed To Do So, Intentionally---

Building A Case Takes Time And Good Undercover Work, Plus Digital Data and Electronic Footprints, Of Many Types
As Well As,The Public Overlapping With Negative Reviews, All Of Same, And Similar Varieties, As We Have Been Witnessing, For Quite Some Time-

Finality : Healthy Penitentiary Sentences, Are Generally The Outcome, And Many Who Thought
This Could Never Happen to Them
Learn Well, So :

That It Did Happen And To Them !

The staff was very helpful with my gold purchase. I didn't have any delivery issues and my order was shipped on time as promised.

DO NOT BUY FROM GAINESVILLE COINS!!!! Do you research on this place! If you send them your money, you will wait and wait and wait for your order, only to be told that it will ship when it's available. Problem is, they won't tell you WHEN it will be available. DO NOT BUY FROM THEM!!

I placed an order April 16 apx its July 7th and finally they said UPS will deliver it tomorrow.

Their tracking.number doesn't work tried it 10 times, their email comes back as.no.such person.

Called them.told them they said it's on.my end.

Same old bs story, don't buy anything from.them it's a scam.

UPDATE: July 19, 2023... Still nothing. my three orders
May 27, May 29, and Jun 24 are all not shipped. Same story. She actually said they have the coins but shipping guy is behind (who believes that)

There website finally stopped putting the notice that it will be 3 weeks due to covid. I Imagine people are having some success pushing back on that

I get the feeling they will hold my order, Silver will go up in price a lot, and they will simply refund at that point. Then they just keep the silver and I won't be able to buy except at a much higher price.

DO NOT BUY FROM GAINSVILLE COINS
********************************************************************

way past the shipping dates I was told. I was dollar cost averaging so I now have three orders stacked up with them. I became worried and called. Here is the response:
We now have no estimated shipping dates. We also have stopped the order cancellations, but we guarantee you will receive your coins

I'm stuck and screwed. They are still taking orders too, with a three week estimation. I ordered from another online dealer on Jun 28 (also in Florida) and am already receiving my Coins on Jul 1st. Just 3 days from order to receipt. I was a fool to follow the cheaper price.

So something very wrong is going on with Gainsville Coin

Strongly suggest you purchase from another company that is reliable. Gainesville does not ship products in any timely fashion and the "in stock by" dates they list are not trustworthy. Many phone calls and emails to them. Answer is always "it should ship in the next week or so". Still Waiting.....

I placed an order on 1/15/23. Never received the order. Contacted them many times after talking to Ivette once and never received a call or any acknowledgement of my lost order.
I tested them out with a 2 1oz silver round purchase followed by an 8 1oz silver round, which I never got. $258 and no replies. Thankfully I decided to test them out before I spent any real money. This company is deplorable. They literally stole my money! Nate and Ivette ignored my calls and emails.

I've been buying gold for years. Here are my latest thoughts on Gainesville.
I purchased 10 (1 ounces) Gold American Eagles on January 31 2023 from Gainesville Coins. Originally the order said it would ship out by March 10th. And you better get a check to them immediately. After they receive it, they require a 10 day holding time. After they received my check and the 10 days went by they then changed my order to be shipped on March 17th. About 2 weeks before the expected shipping date they changed it again claiming due to Covid! With no expected shipping date. Mind you, Banks are collapsing, stock market is crashing and their holding over $19,900 of my money.
I called the receptionist and she knew nothing about the Covid problems. I told her I wanted my stuff now and I'm not waiting anymore. The only thing I got from them was a email that said thanks for your patience. At that point I filed a complaint with the BBB and cc it to my attorney. They did ship after they received the complaint.
Here's the bottom line.
Go on EBay and buy from one of the trusted dealers. i.e. D.B.S.COINS, Bullion Exchanges, Pinehurst, AYDIN or APMEX. These dealers are about $60 a ounce more for American Eagles. But! You can put it on your credit card and if you use a card like I do, that pays 2.75% cash back that's $57 paid back to you.
You get your gold fast and secure if you deal with one of these reputable dealers. No more playing the Gainesville waiting game for me! That business does not do that much selling that it takes months to get your stuff. One of these days they'll be sitting on a huge amount of customer cash and next thing you know, the doors will be locked. Its a tell tail sign about what's to come next.
I've always got what I ordered from them and always at a fair price, but no more waiting for me. As long as they've been in the Gold business they should know better.

Read some reviews and was apprehensive at first. Deleted an item in shopping cart because it said 4 weeks for delivery. No other items said this. After buying 1300.00 worth of coins, a message is included with online receipt on 03-17-2023 that orders will take 3 weeks for delivery. So by April 10th I will edit my review here and elsewhere accordingly.
OK here it is 4-11-23 this writing. GC sent an email on 4-1-23 asking me to call them to verify CC, which had not been charged yet. I called the next day, verified, and the card was charged. I have not received product yet, so now I remember that the message included with online receipt on 03-17-2023 that 'orders will take 3 weeks for delivery after your payment clears'. So the clock starts 4-2-23 because my payment cleared. I will update more ~ 4-25-23
It is 4-24-23. I tried several phone calls for several days before they answered finally on 4-18-23. Asked when I could expect my order. Ivette answered "they could be shipped tomorrow next week or at the latest, the first week of May." She cited Maple leaf coins are a problem at the moment. So we will see what the 1st week of May brings!
Called GC on 5-1-23 asking if coins will be sent this week. They said that my order was over 30 days old and that alert was being sent to their acct dept and that I will receive an email on the status. They are still using the Maple leaf coin excuse. There has been no email or response whatsoever.
Called again on 5-8-23. Was given exact same response, only they said they were mailing this week.
In was about to call again on 5-15-23, but got an email stating that the coins had been shipped. They arrived on 5-18-23. It took 2 months to receive the coins. It would have been better if they kept me informed along the way. The buying price was good in March and the coins were as described, but the delivery time was extensive. I will give them the benefit of the doubt when it comes to availability of the coins so I will leave it at 3 stars.

Piggybacking onto the other reviews about customer service and shipping......We ordered at the beginning of October, on the recommendation of a friend. Nowhere are shipping turnaround times of 4+ weeks mentioned but after I finally reached a live person, after a week of trying and leaving about 5 messages, which they do not return, I was told to expect that. When I finally got a tracking number on November 4 (almost five weeks after ordering) we thought things were OK. However, today, 11/20/22, we STILL have not received our package. I attempted 4-5 times to speak to someone about it and when I finally reached a live person I was told that "I am the only person here and call volume is high" in a snippy voice as if I were at fault for trying to find out where my order was. I was also informed it's not their fault if priority mail takes LONGER with the USPS, and did I remember that November 11 was a holiday? It's absolutely shocking, and meanwhile, they have a LOT of our money, while we have no product to show for it. This was a mistake of epic proportions. I hope we do not have to get an attorney involved, but since almost 8 weeks have passed since we placed our order it's looking that way.

Ordered $5766.00 worth of coins on 10/19/22. Before ordering i was assured i would receive and needed my order by thanksgiving because they were gifts for my visiting out of state children for Christmas gifts. After calling back multiple times i got a different shipping date each time of 10/31,11/9,11/15 which neither happened. When calling, your on hold 15-20 minutes each time. 4th time calling i was told 4-5 weeks in business days which equates to about 2 months. Lied to or told me what i wanted to hear each call then got hung up on when i questioned the multiple shipping date lies. Won't receive order in time or maybe never. BUYER BEWARE. Something so simple seems to be very difficult for this company.

pros and cons : takes too long to get silver rounds, but the lowest premiums anywhere so it was worth the wait for me THIS TIME.....however if silver price jumps while your waiting...im not sure if there might be problems so i will pay a tiny bit more to pick up right away elsewhere. PS: lowest premium is a smart business model... they would DOMINATE THE MARKET if they got more product moving. then i would buy from them again. so i will monitor future reviews......we'll see.....

Complete thieves. Don’t do business with these guys. Places an order and then after they got the money via bank wire they then explained (after 2 phone calls and two different representatives who didn’t know what the holdup was) I spoke with Luis and he told me there was a 4 week backlog and that I wouldn’t get a refund without a restocking fee.

No where does it state the turn around would be 4 weeks. That’s ridiculous. And nick the manager was completely oblivious to the fact that 4 weeks for a coin turn around means they didn’t actually have the product in stock. So there shouldn’t be a restocking fee.

These guys are bad news

I totally agree with the other reviews about poor customer service. They tell you 7 to 10 days for shipping and now I am told it will be 4 more weeks on top of that. The person I talked to in customer service was soooooo rude. They are in it just for them and NOT their customer. Do not buy from them. They have your money by wire transfer and you can not cancel when they add a month to your shipping time.

Have ordered from them in the past with no issues, now their customer service and communication are horrible and they are quick to take your money, but slow to actually get you your assets. I'm done with them and moving on to other dealers. Their slightly lower premium is not worth the hassle anymore.

Awesome products, awesome customer service; beats P.M. by far.