From beginning to finish as soon as we entered the show room fizz who by the way is absolutely amazing offered us a hot beverage.He was not over bearing,he never once done the usual salesman rubbish... Mehr ansehen
Standort
Standort wechselnEdgware Road, Staples Corner Retail Park, NW2 6LW London, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had such a fantastic experience with Amed at Furniture Village, Staples Corner, and ended up buying a lovely two-seater sofa. Amed was incredibly welcoming, patient and an absolute pleasur... Mehr ansehen
Fizz made our experience at Furniture village a lot nicer and smoother. He was very helpful, always doing his best to answer all our questions and helped us to choose the best setting for our home. I... Mehr ansehen
Went to buy a corner sofa today and was met by Ahmed an absolutely fabulous gentleman who helped us throughout our visit but was never pushy, left us to browse at our leisure but was there in an ins... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Edgware Road, Staples Corner Retail Park, NW2 6LW, London, England, Vereinigtes Königreich
- 0204 581 7950
Bittet Kunden um Bewertungen
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Ahmed made my day
Ahmed made my day. So friendly and helpful. Couldn’t have had a better experience buying a sofa and some bits and bobs. Would recommend him to everyone despite being an arsenal fan
Ahmed was brilliant in the way he…
Ahmed was brilliant in the way he approached and advised me.
This is my third time being supported by him.
Coffee and cookies was delicious.
Ahmed was absolute gold
Ahmed was absolute gold! He helped my dad and me find the perfect sofa, going above and beyond to make sure we got exactly what we needed. Friendly and professional his customer service is top-tier. Highly recommended.
A wonderful experience
I had the privaledge of meetinh with Fizz at the Staple Corner again this morning. He is profeffessional and friendly snd willing to help.
I would defo recommend family and ftiends to the store.
Service was very helpful and fast…
Service was very helpful and fast service no delay at all.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Fizz at Furniture Village was absolutely fantastic! He took the time to show me all of the sofa options available, explained the different features and choices, and helped me find the perfect one without ever making me feel pressured. He was friendly, knowledgeable, and incredibly patient throughout the whole process.
The customer service was excellent, and he made buying a sofa such an easy and enjoyable experience. Thank you, Fizz, for all your help—I would definitely recommend asking for him if you’re shopping at Furniture Village!
Ahmed is very informative
Ahmed is very informative, friendly and helpful. A nice experience overall.
It was with ease that Fizz handled from…
It was with ease that Fizz handled from start to finish and absolutely loved his role in getting us to chose what we liked without any force and persuasion.
Made us all including our Toy Poodle feel very comfortable.
Arvind
The sales man that we had was Arvind he took his time with us and answered all questions with detail to ensure we knew exactly what was happening.
Thank You Arvind & sales Team Furniture Village Staples Corner
Furniture Village Staples Corner. We visited over 3 weeks ago & were confused as there were so many great designs. Arvind helped us to narrow down the many options but we were still undecided after 2 hours. We were given a quote for the sofa set that we liked ( as unsure of dimmensions).There was no hard sell and we didnt feel obligated to purchase, Arvind gave us his details & told us to contact him. He followed up with a call several days later. We waited until our room was completed & we had exact measurements. We returned today to see Arvind as he had been so helpful on our 1st visit ( though we have another branch closer to home). It was much busier on a Sunday but he patiently helped us whilst closing deals with other customers. We left very happy after placing our order. We had visited other showrooms, Brent Cross and a few sofa specialist 3 weeks ago but feel that on this occasion Furniture Village had a wider range, designs for all tastes and budgets
Fizz was very helpful and knowledgeable
The staff member was very patient with…
The staff member was very patient with me answering several questions of mine. Explained all my worries to me
We had an amazing experience at…
We had an amazing experience at Furniture Village Brent Cross! Aftab was incredibly friendly, patient, and genuinely helpful throughout the whole process. He took the time to answer all our questions, helped us choose the perfect dining table without any pressure, and even surprised us with a lovely free gift at the end.
Excellent customer service like this is hard to find these days. Thank you, Aftab, for making our shopping experience so enjoyable. We'll definitely be coming back and recommending you to our friends and family!
Excellent service
Fantastic service provided by Fizz
Fantastic service provided by Fizz. Thank you for making our sofa selection journey easy.
A very good experience so far
A very good experience so far. Really liked the range and the fact that it grew from a family business - definitely worth popping down to the store as opposed to just shopping online as there are more fabric choices for example. I will update re. customer service post sale. From the reviews and interactions with staff in store I anticipate it will be good. 🙏🏼
Very professional experience
Went to buy a corner sofa today and was met by Ahmed an absolutely fabulous gentleman who helped us throughout our visit but was never pushy, left us to browse at our leisure but was there in an instant if we needed anything. He made our experience really pleasurable and joked and smiled throughout. Ahmed was kind,patient,friendly and also extremely professional, would highly recommend and we bought a fantastic sofa as well. Thank you so much Kathryn
Verwendet eventuell KI als AntworthilfeMehr lesen
No retail return or exchange policy.
Furniture Village retail stores offer no return policy whatsoever — not even an exchange. Their website advertises a 14-day return window, but this only applies to online orders and is not mentioned anywhere in-store. This distinction is not made clear at point of sale, which I consider misleading. I purchased over £2,500 of furniture in-store and have since found I have no way to return or exchange any of it. Extremely disappointing for a company of this size, and I won't be buying from them again.

Antwort von Furniture Village - Staples Corner
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