I received lots of help and advice from the assistant Alif when choosing my sofa. He was very patient when I couldn’t decide what fabric to choose. The paperwork was explained to me and Alif also ad... Mehr ansehen
Standort
Standort wechselnWill Adams Way, ME8 6BY Gillingham, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was sofa shopping in store in Gillingham and served by Darhys, who couldn’t do enough to ensure I had the right sofa. Shopping with a newborn was made easy and relaxed here, unlike another large sof... Mehr ansehen
Left alone to walk around and look at different options. Once we decided on what we liked it just look a couple of questions to change design of the chairs and place the order. No pressure or rush, ac... Mehr ansehen
I would like to commend the exceptional customer service provided by Kami, who is not only knowledgeable but also exceedingly polite and helpful. His performance merits recognition, and I believe h... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Will Adams Way, ME8 6BY, Gillingham, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Alif and Andy are superstar salesmen
We had the pleasure of meeting Alif today . Wonderful experience. He’s professional and friendly with an engaging personality. We met him because he was helping his colleague Andy out .
We’d picked a Sofa with Andy , who is also lovely. Unfortunately we needed to make a few adjustments. Alif was so patient. He made the new decision easy .
Our interaction with both gentlemen at this store was very pleasure.
Friendly and knowledgeable experience
Darhys Nugent made the whole process very understandable and in such a friendly way without us being overwhelmed
Good service
Kami was very helpful without any pressure. He gave us time to discuss choice on our own allowing us time to decide. Gave opinion when requested. Good explanation given of payment and all additions and care of furniture.
The salesman Darhys was on point very…
The salesman Darhys was on point very helpful and not pushy, I felt comfortable with his service.
I found the staff very friendly and…
I found the staff very friendly and helpful
Great service,consultant very…
Great service,consultant very helpful,nothing too much trouble.
Will recommend to others .
Thanks.
Alan.
Kami our sales consultant was very nice…
Kami our sales consultant was very nice to deal with he was very patient with us and did not rush us to make any decisions. He explained everything in great detail and any associated costs and insurance cover.
Furniture Village - Gillingham
From the moment we arrived in store we were looked after really well.
Offered drinks and the most amazing cookies!!
Tom is great. Very friendly, knowledgeable and accommodating.
We found the perfect sofa and went back a few days later to purchase.
Excellent customer service and fantastic range of products to suit everyone.
The shop in Gillingham is well presented and clean
The shop in Gillingham is well presented and clean, the staff were attentive, but not overly. Once we engaged with a member of staff, Clive, he was friendly, very informative and knew his product. So much so he help me buy a sofa for my sons home. A gentle sales pitch with a smile.
Clear discussion and very helpful
Verwendet eventuell KI als AntworthilfeMehr lesen
Terrible company never want to deal…
Terrible company never want to deal woth this poxy tin pot comlany ever again useless company dfs all the way

Antwort von Furniture Village - Gillingham
Staff were friendly and knowledgeable.
Staff were friendly and knowledgeable.
Delivery dates were managed well
Time to browse
We visited Furniture Village on Saturday and weren't pressured or hassled at all. We were given time to have a good look around and then when we were ready to ask for assistance it was given and the sales assistant was very helpful and not fussed when not only did we change our mind but also went to look at other furniture the calmly took us through the options and at no time were we rushed or made to feel that our opinions didn't matter we were made very welcome and very looked after. Great experience with no hard sell
Great Chair and sales staff
Great Chair, would recommend, allow time for the chair to soften, also it may seem higher than the store model, as you are wearing shoes when you try instore, but at home slippers or none, helpful, Friendly and knowledgeable in store staff. customer service after not easy to contact, five stars

Antwort von Furniture Village - Gillingham
Cannot fault from start to finish
We had to delay our delivery several times as we were not ready to receive our order, furniture village where very accommodating, we finally got our sofas today and kitchen table and benches. Very happy with our furniture and the 2 guys that delivered where great, and polite, did a fantastic job, put everything where it needed to be and cleared everything before they left, they actually spent 2 hours and where on time as promised!!
Great customer service
Very helpful in helping me and my family get the perfect sofa
The salesman Tom was very professional…
The salesman Tom was very professional and knowledgeable about the product we were interested in. Although this was the first shop we looked in we felt with his honest and non evasive sales skills we did not need to go elsewhere.
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