The Exeter store is just a delight to visit. Suzzie dealt with us on this occasion she is an absolute gem and a credit to Furniture Village, however all the other ladies have been so helpful wi... Mehr ansehen
Standort
Standort wechselnSowton Retail Park, Moor Lane, EX2 7JA Exeter, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Donna greeted us with a coffee as we wandered around the Exeter showroom. She was very helpful with advice on the first day without us feeling pressured. On our return she gave us good advice and w... Mehr ansehen
We visited the store to have a look at sofas, we were greeted by the friendly face of Donna who helped us during our visit, giving us lots of useful information about the stock. We ended up ordering... Mehr ansehen
Ben at Exeter FV looked after us brilliantly - offering patient support and advice with no pushy sales techniques! We had two lengthy visits as we made decisions over our purchase, never once did we... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Sowton Retail Park, Moor Lane, EX2 7JA, Exeter, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Knowledgeable staff made choosing mattress enjoyable experience
Kane really knew his stuff and was informative without being overbearing . Whole experience of choosing a mattress was quick and efficient .
Great customer service.quick delivery
Great customer service.quick delivery. well built .very friendly delivery.
Donna
Donna! Fab! From her initial welcome, down to earth approach and overall pleasant and fun nature, we went no further and bought a sofa! People buy from people and she is the best! All washed down with a coffee and a cookie!
Staff always go out of their way to be…
Staff always go out of their way to be very helpful …
Cindy dealt with us yesterday we both…
Cindy dealt with us yesterday we both thought she was professional, patient and informative. She took well over 90 minutes with us explorign many options and we ended up spending over 6.5k with yourselves and look forward to the furniture arriving
Great customer service
Would just like to say what an excellent sales consultant Marcelo Gouveia is and a real asset to your company!
Most welcoming, knowledgeable about products and he went out of his way to accommodate us..
Ben - Great Customer Service
Ben was great, listened intently to all of our questions and was very friendly. The sofa we chose is just what we were looking for!
We bought a new sofa at the exetet…
We bought a new sofa at the exetet branch and Donna was amazing. She was very helpful and explained everything really well. I’ve recommended my daughter to see her as she is thinking of getting a new sofa.
Cindy the sales advisor
Cindy the sales advisor.
Gave me a lot of her time I never felt pressure to buy and she was so knowledgeable on the different beds etc. She couldn't of done anything more to help us.
Thank you so much Cindy for your kindness.
Verwendet eventuell KI als AntworthilfeMehr lesen
Shocking after sales service
Shocking after sales service. Spent almost two weeks either emailing or on hold. Not one reply. When we raised the issue we were told to send pictures. We did this is when the disappeared.
Over 6k spent. Wasted

Antwort von Furniture Village - Exeter
Purchase of a Nixon corner sofa and armchair
The whole process of viewing in the showroom , purchasing and tracking manufacture and delivery of a sofa and armchair has simply been perfect - furniture village have made the whole process really enjoyable with no stress - we dealt with Marcelo Gouveia in the Exeter branch - he was so helpful, knowledgeable and didn’t use any sales pressure - it was a delight to deal with Marcelo.
Information
Information was great and Kane was very helpful and knowledgeable
Ben was respectful
Ben was respectful, pleasant and helpful. He guided us without pushing us to buying the bed most suited to our needs
First of all the wrong sofa was…
First of all the wrong sofa was delivered. They then bought the correct one but couldn’t get it in because they needed to take
the door of which they are not allowed to do. Finally 2 neighbours helped my husband to get it in
A warm welcoming as we entered the…
A warm welcoming as we entered the store, the new layout is more inviting and easier to shop.
The sales advisor Donna Martin had a huge wealth of experience when it comes down to knowing the stock, very patient, with us, advised us and gave us different options.
I purchased the Bodahl dining table and sideboard which is fabulous, nothing else beats Furniture Village.
I had a lovely sales man
I had a lovely sales man.
Who was very helpful.
And I didn’t feel rushed.
It was Ben
Donna Martin ⭐️
Donna Martin was very supportive but not pushy atall.
Our circumstances are a little more complicated than most and Donna was so patient with us, helping but not overwhelming us.
We will look forward to our sofa delivery!
Suzie was more than helpful made it so…
Suzie was more than helpful made it so stress free
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