FurlencoBewertungen 

The most pathetic service ever! They make you pay for a year and don't refund if you are unhappy with the product! Please do not rent your furniture from this rent service provider. It takes you ages to reach out to customer service and the emails are never seen.

First month they sent me a wrong invoice, they took literally a month to amend the bill.

Also, I have put a request for pick up 4 days back but non of the executive have come back to me or contacted me yet.

I waited for more that 15mins on call to get connected but failed to connect.

I think this company doesn’t care about their reputation.

The worst experience ever. I have ordered an Activa 5G, they scheduled to deliver two times and never delivered. Every time I call them, they tell it will get delivered today and at the end of the day they tell its delayed from our delivery partner (Royal brother), so we are postponing by 3 days. The customer support is the worst and the worst experience ever. I finally ordered directly royal brothers with approximately the same price. They have delivered the very next day. If anyone want to rent a vehicle, please order directly from royal brother.
#rejectfurlenco

Absolute fraudsters. Very nice to prospects until you rent, and then they rip you off, and NEVER answer phones and deliberately delay picking up furniture that you don’t need anymore.
Please think ten times before you fall victim to this fraudulent business as well as the poorest customer service. Don’t go thru what we are gong thru. We are planning to take them to court

Spare yourself a headache and literally order from any other company. I might need therapy for the amount of harassment and dysfunctionality I have seen from this joke of a company. THE. WORST. SERVICE. EVER.
I have even received threats against my family.

This is a fraud company till the time u pay they will be so nice after the payment they are not bothered. I booked a bed which comes with a mattress but the mattress was so horrible it actually felt that there is no Mattress when requested to change it they said they said it would cost extra , i agreed later on they said as u have paid the money it cannot be changed , ridiculous, be very carefull when u deal with them , they will change the delivery time , date , everything as per their convenience

Absolutely no communication from the delivery teams. Worst service possible.

What a shamefull organisation. It has no right to be even called as such. very big scammers dont neverr ever go into this frand my amount was cut without any conformation and nobody is answering the call later on

Furlenco team has cancelled my product without given any reason to me.
Before cancelling my order , please mention why you are cancelling my order, if there is any pendency from my end then please write to me.
Without given any reason, you cannot cancel my order.

i am very happy.its service and rate are very good and everybody can afford it easily.Mind blowing,thanq frulenco team n staff

Very poor services, no priority given to customers. I have been calling them for the past two weeks and still yet to hear back from them. I request everyone to stop using their services. Don't start a company when you cant provide proper services.

This is a fraudulent company. Will not deliver your furniture on time and will customer support is almost non-existent. Legal system is a joke in India.

They give poor quality product and customer service and experience is very very bad

Please whoever is planning for buy any rented furniture for them read this review which is authentic.
Not one star, they don't deserve any star guys. Don't take any furniture for them i have their rented furniture and i have been paying them for more than 1 year and every month i am paying them too but they are so pathetic they abuse you so badly and send you many msgs again n again in just seconds and even call you again and again. There are two ladies i am putting there numbers here 9999265423 her name is Soniya from Banglore team and the other one told her name Niyati, number is 9667919517 they abused my wife when she was in her office with her client while my wife had promised them to pay you after reaching home after 6pm but at 5:30 they called her and msgs her many time and abused her and a week before she just paid them 6000 rupees even paying them every month still Furlenco customer team abused her even she had faced that before also. And she called one of their manager or maybe team leader name is Gagandeep, number is 7303630343 He didn't reply her and when she sent him msgs with all proof he ignored and replied i am talking to team but he didn't solve this matter.
So personally i am advising you guys don't buy anything from them they are just looting you and at point they forget who they are and from where they are earning.
Furlenco team don't forget your limit if somebody is not saying anything don't take him or her for granted otherwise one day will come and you will face a big loss in your business and life too.

Very bad experiences

Pathetic experience. 0 work ethics, no behavioral sense. All employees behave same.

they have mentioned like go rent free for 4 months in there offer coupon, after paying the security deposit they asking me to pay for every month, customer care executives don't have any answer for this...so I canceled my subscription,plz stay away from this site .

I had a harrowing time ordering furniture with Furlenco. They have a dubious auto-generation process for generating invoice. Even though I had all my furniture marked for return, and the furniture being picked up, they continued to generate a bill claiming that the services were in use for nearly a month after they had been picked up. Going from the experience of other users, it seems like this is standard practice to overcharge users and avoid repaying the deposit. Sharing this in public interest so that customers have run their due diligence before.

Furlenco does not stop harassing you. it is seriously the most unprofessional company. I have been mentally harassed every day for the past 8 months. I have tried everything and even raised complaints with them but to no avail.
I have been pushed into serious anxiety and trouble because of their behaviour. They have been billing me wrongly and have made me pay for their own negligence.

Every day they call from different numbers. It's a very very very dangerous team to deal with. They act like mobsters and I worry about small-time retail consumers who have to go up against such companies. they have honestly made so many of my days terrible just by exploiting their human resource power and repeatedly sending me wrong bills and making threatening calls. I am not kidding. it's a very very unprofessional company. stay away for your own good.

I have provided intricate details of our exchange on another platform (Quora and Mouthshut). You can search for the answer under this question: Has anyone rented furniture from furlenco? How was the experience? Was the furniture new like?

Trustpilot does not allow sharing links in the review.

Anybody here looking to sue the company, happy to take this forward with them?

Dear Furlenco
I was contacted by your legal team for Furlenco payment. It just goes to show:
a. You haven't read the mail thread or
b. Unable to process the legally documented calls from FURLENCO and me

Reiterating, timelines as your team doesn't understand:

February 2020
I placed an order with Furlenco

March 2020
Initiated cancellation of furniture, was told I had to pay a minimum of 3 months as per your "Legal Policy"
Please check your call records.

May 2020
I followed up again and was given the pandemic excuse, all this while MY account was running. Why didn't you close it?

September 2020
Collection of furniture
After being harassed multiple times by multiple Furlenco reps, who all said they would move it to higher officials but never did. In particular a Farheen from your team, who doesn't understand english or knows how to talk decently

Questions:
- Furlenco, you should technically be paying me for housing your furniture for an additional 5 months
- My rent is Rs. 25,000, Warehouse prices in accordance, you have to pay me Rs. 25,000/month (Rs.5,000 * 5)
- Please minus the charges I have to apparently pay you, would still be a sum of Rs.18,500 only

Kindly let me know when you will be doing this.