Fradime Bewertungen 

46
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Bought a few bits for my Dad for Christmas Day in the Black Friday Sale, amazing deals, quick turn around, I saved an absolute fortune on his gift. So happy with the products when they arrived , qual... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought 2 hoodies from them & the quality is really nice. The delivery took longer than usual but they did state on the site that there would be a delay on the specific item I ordered because of high &... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Good quality items however had to chase items continuously and took nearly a month to arrive. Was first told they were just busy due to Black Friday , then that the items I had purchased were never in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought the faded black, small logo hoodie. Loved the material, colour and fit, just didn't like how large the hood was, felt that didn't suit me so returned it. Pretty easy and quick to return. If the... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haute-Couture-Modehaus

Vom Unternehmen geschrieben

FRADIMÉ is a British luxury streetwear brand that turns its back on the mainstream to create its own design narrative. Conceived and crafted by Morgan Thornton, the FRADIMÉ ethos is to do things their way, on their own terms. The ready-to-wear streetwear clothing collection combines raw ideas with the highest quality luxury fabrics and production techniques. Inspiration comes from within. Staying true to its subversive spirit, the FRADIMÉ brand continues to push the boundaries at every level.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

46 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(46)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Top quality!

I already own a few Fradimé items, and all of them have been high quality and design, with this quality being retained months down the line. Always a quick and reliable service.

3. Dezember 2024
Bewertung ohne vorherige Einladung
Fradime-Logo

Antwort von Fradime

Hi Jack,
Thank you for your kind review and positive feedback.

Bewertet mit 5 von 5 Sternen

5 stars!

I have been a customer of Fradimé for just over a year and wear it most days. The quality is unmatched and the sizing is perfect. The delivery is so quick it might aswell be hand delivered!

25. November 2024
Bewertung ohne vorherige Einladung
Fradime-Logo

Antwort von Fradime

Thank you for your kind review! We appreciate your continued support massively!

Bewertet mit 5 von 5 Sternen

Bought as a present

Bought as a present, so can’t comment on purchase.
Website easy to use & delivery was very prompt

20. November 2024
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Antwort von Fradime

Thank you for your feedback and support!

Bewertet mit 5 von 5 Sternen

Quality item just didn't suit, easy return

Bought the faded black, small logo hoodie. Loved the material, colour and fit, just didn't like how large the hood was, felt that didn't suit me so returned it. Pretty easy and quick to return. If they ever do the same as a sweatshirt I wouldn't hesitate to buy it.

2. September 2024
Fradime-Logo

Antwort von Fradime

Hi Karl,

I'm happy to hear you were pleased with the quality and fit of the hoodie you received, it is a shame the hood was too big for your liking, however I'm glad you found the return process quick and simple.

While I'm currently unable to confirm whether we are going to be releasing a sweatshirt version, what I can say, is that if this is something you are looking for, it will be worth keeping an eye on our social pages within the next couple of weeks for updates regarding future collections.

Kind Regards,
Morgan Thornton
FRADIMÉ

Bewertet mit 2 von 5 Sternen

Emails, messages, DMs ignored

I ordered a t shirt, which I was very happy with except it had a stain on the front of it, which I thought would come out once I’d washed it - it didn’t. I emailed the info email address but was ignored. I then sent a DM on Instagram but was ignored again. I then left a message directly on the website to which I was ignored. I’ve started commenting on the promotion posts to try and get someone’s attention to respond to me. I even resorted to searching for the director on Companies House to track them down directly to try and get a response. So far this has been unsuccessful. Fradime can have 2 stars because I like the garms but in terms of customer service you get 0/10.

26. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Company

Great Company. I ordered T-shirt and the item was quality.

4. Oktober 2023
Fradime-Logo

Antwort von Fradime

HI Alex,
I'm glad to hear you were happy with the quality of our T-Shirts, This is something we always strive for.
Regards
Morgan Thornton
FRADIMÉ

Bewertet mit 5 von 5 Sternen

I liked the products and service

I liked the products. But I was more impressed by the customer service. I had a problem and needed to return for a refund. They responded to my email quickly and also processed my refund quickly. This means the most to me and gives me confidence to shop with Fradime in the future. Confidence I don’t have in a number of other online retailers

14. Februar 2024
Fradime-Logo

Antwort von Fradime

Hi Gobind,

Thank you for your review, I'm glad that you were happy with your purchased items, I'm glad we were able to help you out in your situation, and hope to have you back as a customer very soon!

Bewertet mit 5 von 5 Sternen

If you wanna pull a 10 on a night out…

If you wanna pull a 10 on a night out then look no further, Fradimé is your brand😎 The quality is bang on and the tight fit on your arms will have all the bad b’s looking in your direction✅ Level up your game, spoken from experience

10. Februar 2024
Bewertung ohne vorherige Einladung
Fradime-Logo

Antwort von Fradime

Hi JC,
I'm glad to hear you were happy with the quality of our items, This is something we always strive for.
All the best
Morgan Thornton
FRADIMÉ

Bewertet mit 5 von 5 Sternen

Cool and high-quality garments at an…

Cool and high-quality garments at an affordable price. Great communication and delivery times. Can’t really ask for much more would highly recommend!

2. Februar 2024
Bewertung ohne vorherige Einladung
Fradime-Logo

Antwort von Fradime

Hi Lewis,
I'm glad to hear you were happy with the quality and price of our clothing, as well as our level of customer service This is something we always strive for to give every customer the best experience we can!
Kind Regards
Morgan Thornton
FRADIMÉ

Bewertet mit 5 von 5 Sternen

The quality is unreal

The quality is unreal. I've got a few of the t-shirts and hoodies, all of them feel so comfortable and fit amazingly. There really is nothing else out there like this.

1. Januar 2024
Fradime-Logo

Antwort von Fradime

Hi Amy,

I'm glad to hear you were happy with the quality and fit of the items you purchased.

Kind Regards,
Morgan Thornton
FRADIMÉ

Bewertet mit 1 von 5 Sternen

Poor customer service. Simply ignore emails

I ordered in Black Friday offer but wanted to return after Xmas. Everyone orders Black Friday for Xmas don’t they and there is a chance the items might. Not be right/fit etc. I Cant see a way of returning online and I have emailed countless times !!! Just ignored completely. !

30. Dezember 2023
Bewertung ohne vorherige Einladung
Fradime-Logo

Antwort von Fradime

Hi there,

Sorry to hear you had a bad experience shopping with us. If you could contact us via enquiries@fradime.co.uk we will look into what happened here, as I can assure you that no emails have, or ever would be ignored by our team, the most likely reason is that our response may be in your spam folder...however this is something we are working on to avoid happening in future.

As this issue is due to our fault id like to apologise by offering you a one-time use 20% discount code. Use code TRUST20 at checkout.

Thank you for your feedback,
Regards,
Morgan Thornton
FRADIMÉ

Bewertet mit 5 von 5 Sternen

Slight delay but great customer service

Bought 2 hoodies from them & the quality is really nice. The delivery took longer than usual but they did state on the site that there would be a delay on the specific item I ordered because of high & someone called Amy from customer service even apologised for the delay. Would use them again 100%

12. Dezember 2023
Bewertung ohne vorherige Einladung
Fradime-Logo

Antwort von Fradime

Hi there,

I'm glad to hear you are happy with the quality of the items you purchased, we uphold a standard of quality with everything we do at FRADIMÉ, therefore its great to hear you had a positive experience when shopping with us.

Thank You fir your Feedback.
Kind Regards,
Morgan Thornton
FRADIMÉ

Bewertet mit 2 von 5 Sternen

Long delivery

Good quality items however had to chase items continuously and took nearly a month to arrive. Was first told they were just busy due to Black Friday , then that the items I had purchased were never in stock and they sent them out nearly a month later only after stating I wanted a refund. Incredibly poor customer service. The only compensation they offer was 20% off my next order …. I won’t personally be reordering

18. Dezember 2023
Bewertung ohne vorherige Einladung
Fradime-Logo

Antwort von Fradime

Hi Lakeisha,

I'm glad to hear you were happy with the quality of the items you purchased, however I'm sorry to hear you had a bad experience with our customer service.
Black Friday was a hectic time for FRADIMÉ as we received an unexpected influx of orders, most of which were for the items we had on back-order and were waiting on being delivered to our stockroom, therefore this caused a back-log of delays that had to be sorted through and resolved one by one.
I apologise that this effected your experience with the brand, but I can ensure that nothing like this will happen again as we now have procedures in place to avoid such things from occurring.

Thank You for your feedback.

Kind Regards,
Morgan Thornton
FRADIMÉ

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