Danielle and Flooring365 have been a pleasure to work with on my flooring project. Looking forward to the same level of professionalism on the product and delivery. Thank you.
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Danielle and Flooring365 have been a pleasure to work with on my flooring project. Looking forward to the same level of professionalism on the product and delivery. Thank you.
Unternehmen hat geantwortet
Plenty of flooring choice options available. Samples sent out promptly. Order process easy to follow and follow up phone call to check order and arrange delivery was efficient. Flooring delivered o... Mehr ansehen
Unternehmen hat geantwortet
Super service, product and best price out there Really happy with service and price. Special thank you to Danielle for helping with special requests re delivery, with a friendly professional manne... Mehr ansehen
Unternehmen hat geantwortet
Chris from sales was absolutely brilliant, from the initial inquiry to making the final payment. He was very patient in answering my many, many queries and regularly checked in at every step of the pr... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Flooring 365 - Your Flooring Solution, 365 Days a Year
Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.
Our commitment is to provide an exceptional customer experience from start to finish. We offer:
At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.
Choose with confidence. Choose Flooring 365.
Unit 4 Crosland Moor Garage, Blackmoorfoot Road, HD4 5AQ, HUDDERSFIELD, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer service was very good but I ordered some laminate, was all booked for delivery through them then she called me back to apologise as they didn't have the stock - it was discontinued.
Lady was very apologetic but the company need to update their stock online before customers are left disappointed.

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Ordering online simple and easy and customer service was very efficient. Thanks to Daniellie and the team you have been extremely helpful.

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Great customer service. Professional, courteous and knowledgeable. Russell and Danielle were great.

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Spent a lot of time looking for engineered wood flooring locally. The prices were just too much. I wanted to support local but it was too expensive. Found my flooring here at half the price. Spoke to the staff first by calling to check the stock and delivery times. Very friendly and went out of their way to help. I was a bit hesitant at first due to some of the recent reviews, but followed my gut. Glad I did I ordered on Tuesday and got my delivery express on the Thursday. Happy so far with the product which is very good quality. Will wait to see once laid, but in terms of buying experience, delivery and quality 5 stars.
Update....
Got the flooring which is now down very good quality looks 😍 lovely.

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Had the pleasure of speaking to Danielle the other day on the phone , she made my day and was so helpful !
Great customer service thanks so much Danielle

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Great company to deal with. Spoke to both Chris and Danielle and both were extremely efficient, polite and helpful. Everything about the order went to plan and flooring arrived on the day it was supposed to and looks great. Good price too for quality flooring. I will definitely use Flooring365 again if I need any further flooring.

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After sales contacted me with advice for underlay before delivery.Delivery was on the day they said and I am really happy with the flooring I ordered.I would definitely recommend to friends and would order from them again. Great service,friendly staff

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Very good helping me pay over the phone Chris and Danielle for the immediate follow up call to organise delivery excellent

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Very poor customer service. Be careful of the returns policy. Ordered the wrong version of the right product and they would not exchange the product after 3 weeks. 14 day returns/exchange policy which is clearly completely inflexible.

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Very friendly service from Danielle and everything was made very clear and simple. Thank you.

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Great price for engineered oak wood and exactly the finish we were looking for

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Ordering was simple and quick to process.
Online assistance offered help to order if needed.
The Followup phone call to arrange delivery by Danielle was informative, polite and explained the process thoroughly.

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Really great experience of calling and speaking to Flooring365 agents especially helping me resolve a problem with my online order initially. Really happy with the customer service provided over the phone and they couldn’t have been more helpful in sorting delivery to suit my availability.

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Danielle was very helpful in sorting out mg delivery day.

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Easy to use website, free samples is a great touch as its not always easy choosing from pictures online.

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I ordered the wrong underlay for the type of flooring chosen - Danielle from their support team helpfully phoned to explain why it wasn't suitable. This was not upselling, I was advised to select a *cheaper* underlay than the one originally selected. I don't believe many other retailers would have made that effort.
They also suggested different pipe rings than those I had chosen would match the flooring colour more closely (same price, so again no upsell incentive). They seem to know their stock and want their customers to be satisfied.

Antwort von Flooring365
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