First of all, the phone call - on a Saturday morning - was answered straight away! Caroline answered, and was absolutely on the ball and understood exactly what I was trying to achieve with my trip. S... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
First of all, the phone call - on a Saturday morning - was answered straight away! Caroline answered, and was absolutely on the ball and understood exactly what I was trying to achieve with my trip. S... Mehr ansehen
Unternehmen hat geantwortet
Andrew has been phenomenal from the momenf I got in touch. Has has tailor made the whole itinerary and adapted to tick off bucket list countries. I still can't believe what I have coming up. He has wo... Mehr ansehen
Unternehmen hat geantwortet
Harriet and Greg ,helped us, and sorted things out when no one else would .Nothing was too much trouble and they showed great empathy for my situation no matter how many ridiculous questions I asked... Mehr ansehen
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I'm quite fussy about which airline I fly with, transfer times and departure times. Caroline always accomodates my requests with kindness and in a timely manner. Whether it's family travel or solo tra... Mehr ansehen
Unternehmen hat geantwortet
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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Shell was great! She listened to my needs for a complicated USA event tour including one very small out of the way location, and managed to end up with a sensible itinerary at a reasonable price. No hesitation at giving a 5* review.

Antwort von Flight Centre UK
Time to return to the Flight Centre in Chelmsford to book my flights to Fort Myers, Florida. As last time, Abigail Mayes looked after me. She is a credit to Flight Centre, friendly, polite and knowledgeable.
I’m now all sorted with thanks to Abigail.

Antwort von Flight Centre UK
Mel has been so very helpful in assisting us in planning our trip

Antwort von Flight Centre UK
I had a family emergency that meant needed a flight to China on a few hours notice. I had options and was on a plane that evening. When I needed to extend my stay, again at short notice, the emergency number service was unbelievable. They answered immediately and sorted the change in flight with zero fuss. I have been using flight centre for years for my overseas travel and have never been anything but satisfied and impressed with their service, especially this time when I had a lot on my plate to deal with. Thank you.

Antwort von Flight Centre UK
For whatever reason they couldn’t match the prices that I was able to find on the Internet. It was worth asking them to quote me for flights but in my humble opinion, you’re better off using Skyscanner or Trip.com
I was invited to give my honest review in the email that they sent me with the quotes for flights that were more expensive than the ones I could buy online

Antwort von Flight Centre UK
I'm quite fussy about which airline I fly with, transfer times and departure times. Caroline always accomodates my requests with kindness and in a timely manner. Whether it's family travel or solo travel, I always prefer to use Flight Centre and to speak to Caroline, because I know everything is covered. We're probably looking at over 10 years of working together!

Antwort von Flight Centre UK
Absolute pleasure to deal with Mel, always helpful and goes that extra mile to deal with all our travel issues. Would never go anywhere else to source our holiday adventures.

Antwort von Flight Centre UK
Understand exactly what I wanted efficient and friendly

Antwort von Flight Centre UK
Ami was so helpful and knowledgeable right up until the day of travel, we will definitely be using her again for our next adventure 🌏
Thank you Ami 🤩

Antwort von Flight Centre UK
All the staff were really helpful and friendly with a good sense of humour too. Our hotels were first class. Luckily we had no problems on our trip but feel confident they would have given any help we needed.
Would definitely recommend them and will use them again ourselves.

Antwort von Flight Centre UK
From the moment I booked my holiday, Katelyn has been absolutely amazing. She has been so kind, patient, and supportive throughout the entire process, making what could have been a stressful experience feel effortless. No question was ever too much, and she always took the time to explain everything clearly and make sure I felt confident and well prepared.
I also want to say a big thank you to Kiri for stepping in when needed. He was just as friendly, helpful, and reassuring, making sure everything continued to run smoothly. It was so comforting to know I was in such capable hands.
The level of customer service I received from both Katelyn and Kiri has been exceptional. They genuinely care about their customers and go the extra mile to make sure everything is perfect. Their professionalism, attention to detail, and kindness really stood out, and I’m so grateful for everything they’ve done to organise and facilitate my travel.
Thank you both for making this such a positive and enjoyable experience. You are both a real credit to your company, and I wouldn’t hesitate to recommend you to anyone looking for outstanding travel service.

Antwort von Flight Centre UK
Another great trip organised by Melanie Hill at the Romford office - thank you again!

Antwort von Flight Centre UK
We recently booked our holiday to Spain through the Flight Centre Richmond branch, and the experience was outstanding from start to finish.
A special thank you to Kimberly Humphreys, who went above and beyond to make everything so easy for us. She was incredibly helpful, patient, calm, and always approachable. No question was ever too much trouble, and she resolved every query or concern quickly and professionally.
Kimberly made the whole booking process completely stress-free, and her excellent customer service gave us great confidence throughout our trip planning. It’s rare to come across someone so dedicated and genuinely caring.
I can’t praise or thank Kimberly enough for everything she did. She is a real credit to Flight Centre, and I wouldn’t hesitate to book with her again. Highly recommended!

Antwort von Flight Centre UK
Rachael and staff are very efficient and there is always someone available. Always willing to check different options and the prices are very competitive.
I would sooner pay a bit more to always have someone available and at the end of the phone if needed.
Everything worked and I had a great trip.

Antwort von Flight Centre UK
Horsham has made our booking extremely easy and pain free. The staff are extremely knowledgeable and could not have been more helpful. Excellent customer service at every step.

Antwort von Flight Centre UK
Sam was extremely helpful with booking my flights and other additional information that I needed. She was also very personable and communicated well.

Antwort von Flight Centre UK
As always, Harriet at the Flight Centre has found me the right flights and the best price. I cannot ask for better than that.

Antwort von Flight Centre UK
Easy to talk to, very professional. Patient with a couple of "oldies".

Antwort von Flight Centre UK
Gary was really helpful and made the experience of book a big trip easy

Antwort von Flight Centre UK
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