Flensborg Avis Bewertungen 8

One year ago, I rented a Volvo S60 or similar, but I was given a Nissan Qashqai instead. Flensborg Avis gave me a discount, which neither they or theDiscovery cars wanted to cover afterwards.

I took my car to Renault Flensburg in Dec 10 after waiting 2 weeks for appointment , my car is from 2021 and has guaranty , cause I bought it at Renault France ,,something is wrong with it , they take my car and say we will call me at noon , the day passes and nobody calls. Then I call them and go and get my car afternoon. Nothing was don't with it, they say they need to order a part I ask what part ,they can not tell me just that relax and we will call you,it is almost 1 month passed and nobody have called me yet ,and guess what ,I am a tourist so I don't Live here but come some times and go , Merry Christmas to all and hope you did not experience what I have had experienced ,at Least tell me what is wrong with my car, but Nothing ,they can not answer me cause they did not repair anything ,
THAT I CAN NOT CALL A GOOD SERVICE , TODAY 30 JANUAR STILL NOTHING ,NOT EVEN SORRY

Vi har altid været tilfredse med bilerne og vi kommer glædeligt tilbage hver gang.

Vi bestilte & betalte på forhånd en mecedes 9 pers. 7-16. juli 2022 hos Avis Flensborg. Da vi kom efter bilen og skulle køre til Italien fik vi at vide at af manden i receptionen, at der var 3 dårlige nyheder. Bilen var forsinket ( vi ventede 1,5 rime). Vi kunne ikke låne toilettet og så lige den detalje at deres mecedes biler ikke måtte køre til Italien! Vi stod en familie på 7, og var på vej på den ferie vi havde forudbestilt. Vi kunne få en Citroën med manuel gear. Vi havde bestilt automatgear netop til Schweits og Italiens bjerge… De 2 der sad i receptionen udviste ingen forståelse eller service. 15.000kr var jo betalt. Havde de sagt, så får I det billigere havde det været et lille plaster, men nix…Man har ikke rigtig noget valg når du står i det. Den ringeste og mest dårlige service. Vi lejer ALDRIG der igen og vil på ingen måde anbefale nogen at leje hos Avis Flensborg. Og vist det er deres brand, så aldrig Avis.

Utrolig dårlig service. Jeg lejede en bil over deres hjemmeside, og vælger at betale med det samme. Så går der lige en uge og samme beløb bliver trukket en gang til? Det viste sig at være en fejl. Det kunne de ikke se i deres system, så jeg måtte sende en kontooversigt over mail. Og ringe rundt til flere forskellige, som heller ikke kunne finde ud af hvem jeg skulle snakke med. Det endte med at jeg fik mine penge tilbage efter 2 uger. Jeg har nu afleveret lejebilen igen, helt som aftalt. de fortæller mig at jeg vil få min depositum tilbage inden 2 dage. Der er snart gået 2 uger og jeg har stadig ikke fået min depositum tilbage. Det var første og sidste gang!

The service is so bad !!! I will never rent a car from you again !
I have tried to write you and you are not even near a solution!

We rented a big car Mercedes c class automatic diesel or similar and we were given a VW tiguan... Similiar to Mercedes is BMW or Audi.... They told me when we rented the car that all had Cruise control and because we were going to austria this was a longer trip and needed... After 5 km we saw the car did NOT have Cruise control and called avis and they insured me off course it had.. We went back to Office and very confident the salesmen Said please step into the car i Will show you.... And off course there was NO Cruise control ... Then we could only have a gasolin car and there were no service that they would check other offices for us to Exchange the car... it was though a Nice car but truely a disapointment when you expected a Mercedes ....
Among other things the deposit of 200 euros for the car have after one week still NOT been refounded which i find wrong. I delivered the car and the deposit should GO back at same time

Jeg får hvergang jeg annoncer der, flere henvendelser derfra. Der er ikke ÉN indrykning, hvor jeg ikke har fået respons fra deres avis læserne, selvom man skal ringe fra Tyskland til Danmark, Anbefales at bruge.