Fleet Mortgages Bewertungen 

Good products and great processing for an existing borrower.

Helen is the best Bdm

Good service respoonsive and helpful

this lender knows what they are doing

Good rates. Very helpful broker line and quick to Offer. Happy to recommend

A lender that, in my experience, places blind faith in its surveyors rather than properly investigating concerns.
I paid Fleet an application fee in good faith expecting a professional underwriting service. Instead, my application was declined following what I believe was a significantly undervalued survey.
I provided evidence of comparable properties selling for a lot higher in line with what my house was worth, yet Fleet simply relied on the surveyor's much lower valuation and refused to explain why the higher-value evidence had been disregarded.
Even after making a formal complaint, Fleet failed to answer key questions or obtain an independent second opinion despite the huge difference in valuations. Instead, they defended the original decision and dismissed my concerns.
I have now referred the matter to the Financial Ombudsman Service.
Based on my experience, I cannot recommend Fleet Mortgages.

Great criteria and often looking to lend. The team are always very helpful and can speak with underwriters when needed. The timescales are too long though and the document requirements could be streamlined.

Process to get an offer issued takes a long time and amount of documentation requested is way over what other lenders ask for unfortunately

On the occasions I have submitted business I have always Found the service brilliant
Jess has always been very helpful and prepared to "go the extra mile" to resolve any issues
Rhys has also been available to discuss a case and has used a sensible approach to underwriting
I will continue to use Fleet wherever possible based on past experiences
Jess has been brilliant!!

Hannah Chatfield is one of the best TBDMs I've had the pleasure of working with. Very proactive on getting cases across the line, thinking outside the box to call me if there is something she thinks will help get a case across the line.
Hannah thank you yet again for anther case well executed to offer.

BDM support as been amazing

I had an application in for a client where a couple of things came up taking it outside of policy but with the support of our BDM Helen McNamara, the case was agreed as an exception and has now completed. It's great to be able to work with a lender that looks for solutions rather than just declining cases.

Really pleased that Fleet pointed out a rate reduction - appreciated.

told dont ask for months and months of bank statements, but had to provide over 6 months for 6 accounts. Don't read their own deposit explanation form and then ask for information already held.

I felt that really supported especially by my BDM, Charlotte Kirby. I will definitely be using Fleet mortgages again, without hesitation.

see detail in complaint logged

Always a great service from the team, was a little slower than normal as they had a large voulume of cases, that aside always a happy

All the touch points were great, only small thing is you may need a little more resource.

Fleet have a very generous affordability calculations and flexible underwriting policy. They apply common sense discretion and you are contacted direct by telephone by an underwriter if the case needs further discussion, rather than via emails or a portal.

great they get the job done