Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here. The required items were sourced from the manufacturer for me and quickly de... Mehr ansehen
Although there was a hiccup with the tracking this was so well handled when I rang the company to find out what had jhappened to my order. The woman I spoke to was very friendly and helpful and the... Mehr ansehen
I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
First Choice Lighting for Design, Quality and Style.
Kontaktinformationen
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Vereinigtes Königreich
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service
Great customer service. Nicole was very helpful in sorting out a bad experience when I ordered via B & Q Marketplace.
I would have no hesitation ordering from them directly in future.
First Class Customer Service
I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of Amazon is partly down to their excellent customer service. First Choice Lighting have taken a leaf from the same book. They now have a new loyal customer.
Replacement battery carriage
The contacts and the switch on the battery compartment for our bathroom LED mirror had corroded.
I emailed First Choice asking for the cost of a replacement.
Received a reply from Laura stating that a new battery carriage was already in the post, no charge.
Can't fault that kind of service. Well done First Choice.
start to finish great service
From start to finish great service. Delivery was prompt and good tracking procedure
Satisfied returning customer
Finally fitted the bathroom light. It looks fabulous. We always find what we want at First Choice.
Just what I wanted and delivered safely…
Just what I wanted and delivered safely to time.
Excellent customer care
Excellent customer care. An item was faulty, I emailed with photos and received a response almost immediately followed by a phone call very shortly afterwards. Replacement issued same day without having to wait for faulty item to be returned (I understand this is manufacturer dependent and may not always be the case). Items received (other than the fault) were really lovely and well priced. Would certainly order again in the future based on this (first) experience. Super speedy delivery with DPD also.
Product was faulty (at first) but customer care was outstanding
Product arrived and didn’t work properly. Rang but office was closed so sent an email. Received a call back the next morning (twice, I didn’t pick up the first time) and swapped emails, which were very promptly replied to. They immediately shipped a replacement and shared tracking details. Fingers crossed for the second one
Fast delivery and as described
Fast delivery and as described.
Great price and have had compliments
Great service
Great service, was not sure order method worked, but everything arrived on time and perfect condition.
Quick delivery
Quick delivery. Very helpful when I enquired about something. Just waiting for the electrician to fit the light! The website had one of the widest choices and it was easy to filter information.
Two lovely sage bobble table bases.
I ordered 2 lovely bobble table lamp bases at such a great price and excellent quality. The sage base went beautifully with my William Morris lamp shade and painted living room. Free and quick delivery, what more can one ask.
Great fast service
Easy ordering- great communication…
Easy ordering- great communication throughout. Prompt delivery and very happy with quality of product
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








