I received my purchase of glass globe pendant light shades today. So far, the shades that have been installed are just right for the rooms they are intended to enhance. There had been some issues... Mehr ansehen
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Das sagen Bewerter
Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Mehr ansehen
I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here. The required items were sourced from the manufacturer for me and quickly de... Mehr ansehen
I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
First Choice Lighting for Design, Quality and Style.
Kontaktinformationen
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Vereinigtes Königreich
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
4,8
Hervorragend
3011 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
it took more than 2 weeks for Evri to…
it took more than 2 weeks for Evri to deliver.Them the parcel was thrown over the gate of put gated community...even though there was a trade button to enter. the parcel was torn and there were only 3 bulbs in the packet. I don't think I should order online again... I must try and find a shop that sells them.
24. September 2025
Antwort von First Choice Lighting
Hi Sue,
Thanks for taking the time to leave a review and sorry for the trouble with your order.
I have looked into this and can see that the courier appeared to have lost your original order and a replacement was sent once you were in contact with us.
With regards to the second delivery, I can't see any damage from the POD but if there was anything missing please do get in contact with us so we can resolve.
Kind regards,
Simon
Very pleased with this light looks…
Very pleased with this light looks amazing delivered on the time good service will use this site again thank you 👍
17. September 2025
Easy to order online site
Easy to order online site, good quality light fitting that included the LED lamps, very good value for money, will definitely use again
15. September 2025
First time purchaser and very impressed…
First time purchase and very impressed with their customer service. The price of the floor light was probably the best I found. Easy to order on line and a speedy safe delivery exactly when they said it would arrive. No hesitation in recommending them.
22. September 2025
Wrong item sent
Wrong item sent.
Good customer service through email but long wait for item collection which really makes the refurbishment difficult for us. I am disappointed:(
22. September 2025
Antwort von First Choice Lighting
Hi Maggie,
Thanks for taking the time to leave a review and sorry for the dispatch error.
I can see our customer service team have been in contact with you since being notified of the error to rectify the matter and I can only apologise again for the initial error.
Kind regards,
Simon
All went smooth
All went smooth. Item as described. Delivery had to be rescheduled for pick up and this was fast and efficient.
22. September 2025
I found this company through a google…
I found this company through a google search looking for table lamps. I found what I was looking for and placed an order
22. September 2025
Good price and quick service
22. September 2025
Very happy with my purchase
LOVE my new lamp bases.
Well packaged and very fast delivery. .
18. September 2025
Another successful purchase from First…
Another successful purchase from First Choice Lighting.
Very easy to use website and straightforward ordering process. The LED sensor light was securely packed and delivery was incredibly fast. Definitely recommend.
15. September 2025
As good as the photo!
The ceiling lights looked lovely in the photo and I'm so pleased with them, they look great! Ordering and delivery were fuss free and I will buy from this company again.
15. September 2025
An excellent experience.
Price and delivery were excellent. The Customer service was second to none and we really felt that they were going the extra mile to help us. Would certainly recommend and will use again.
15. September 2025
Excellent customer service
Unfortunately due to courier issues one of the boxes and one of the lights was damaged.
Emailed company and a very helpful lady sorted out the issue for me straight away with a replacement. Even offered her own phone number so I could send video of the fault.
Just waiting for replacement to arrive now.
15. September 2025
The item arrived quite on time and was…
The item arrived quite on time and was well handled in transit.
15. September 2025
Pretty light shade
Pretty light shade. Accurate description and sizing. A bit fiddly to put together . I only hand tightened the fittings in case the plastic cracked.The best bulb to use is LED cool white. Very pleased with this shiny shade, it arrived on time and was well packed.
3. September 2025
Green bobble lamp
Great choice of lamps and competitively priced. I love my green bobble lamp and have just ordered another for my friend as a gift.
29. August 2025
Slow delivery
9. September 2025
Antwort von First Choice Lighting
Hi Mark,
Thanks for taking the time to leave a review and I am sorry you felt that your delivery was slow.
I can see that your order was placed on a Monday evening with our free standard delivery. It was dispatched the next day and delivered 2 days later in line with the delivery times quoted on the product page at the time of ordering.
If a time critical or expedited delivery is required then we do always recommend getting in touch to ensure there is no disappointment.
Kind regards,
Simon
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