I ordered a Paul smith zip polo t-shirt & when I took it out of the pack it looked dirty , had marks all over it . Should be checking the items before they’re sent out & this clearly wasn’t . Really d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a Carhartt Tshirt (which is great by the way) which got delayed thanks DHL. The EQVVS team were so responsive and helpful to my enquiries to see if they could help track it down as the DHL lin... Mehr ansehen
I bought a Ralph Lauren jacket which developed a manufacturing fault . RL told me that I had to contact Eqvvs re my issue. I contacted Eqvvs by email and had an immediate phone call back from Dominic... Mehr ansehen
Unternehmen hat geantwortet
EQVVS - the website is well laid out and easy to navigate. Description of the item is full and accurate. Payment was easy there are several ways to pay covering every reasonable possibility. My items... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
EQVVS aims to provide the latest on-trend, premium menswear brands to push the boundaries of our fashionable shoppers.
Kontaktinformationen
High Street 281, LN2, Vereinigtes Königreich
- info@eqvvs.co.uk
- www.eqvvs.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
First time using EQVVS
First time using EQVVS and have to say I’m impressed with the service. The item arrived as described and quickly using the standard delivery service. Will definitely use again. Thanks EQVVS.

Antwort von EQVVS
Nice bag
Nice bag, main zip doesn’t work properly, so could eventually slide open. I’d send it back but can’t be bothered with the hassle, won’t buy from this company again.

Antwort von EQVVS
Excellent quality clothing
Excellent quality clothing and a fantastic service

Antwort von EQVVS
Everything was great I ordered my polo…
Everything was great I ordered my polo shirt Sat afternoon and it was delivered on Tuesday fantastic service

Antwort von EQVVS
I didn't receive my order dpd just left…
I didn't receive my order dpd just left it on my doorstep (there's a picture) I live in a block of flat's with no safespace, so someone has obviously taken it. So I still have to pay for 2 boss tops that I've not received disgusting!! EQVVS won't do nothing about it. NEVER SHOPPING WHITH YOU AGAIN!!! FUMING.

Antwort von EQVVS
Boss top
At first was easy to pick my item a boss petempesto polo, it says take your usual size so I did and it was massive large bordering XL and I’m a medium so sent it back, the delivery was £5 and to send back £5, won’t be using this site again

Antwort von EQVVS
Terrible customer service avoid all…. I was. It about tags I have them here I was about how it turned out the fabric has stretched after following the instructions for care didn’t think it be so bad
Terrible customer service avoid all costs. Do not waste your money buy from any other store online, except them absolutely terrible, especially the returns department and speaking with the customers they do not accept any returns of faulty products. It’s like they buy and resell them

Antwort von EQVVS
I could buy what I wanted at a sensible…
I could buy what I wanted at a sensible price. The delivery was very quick. Would use again

Antwort von EQVVS
I found this webiste when looking on…
I found this webiste when looking on google for some trainers that the usual websites didnt have in stock. I came to trust pilot first and i did read a few negative reviews. But as they where the same price and the right size i decide to go for it and im so glad i did!! Arrived super fast, managed to have a code for free delivery so was suprised when they arrive in just 2 days! and packaged really well. Will definetley be adding EQVVS to the shopping list :D

Antwort von EQVVS
Poor customer service, even worse choice of delivery agent
ORDER: #EQ136540
I placed an order on 31/10/23. I received a DPD notification that I would be expecting delivery on 01/11/23. This delivery has been re-scheduled every day thereafter & has subsequently been cancelled every day thereafter!
For context, I placed an order on the same day from a company that makes custom items, based in Canada. This item has been made & shipped from Canada & is with me already before the item I ordered in the UK.
I appreciate that not all blame can be placed on EQVVS for this however there is an element of responsibility over the choice in shipping carrier that you use. DPD is renowned for its staff stealing items & parcels going missing.
DPD has given me the same stupid answer 5 days in a row, "please wait tomorrow for an update"! Tomorrow has come & gone 5 times now with the same answer still being given.
Apparently mainstream customer service in DPD can't understand or tell me why the local depot is 'holding' onto my parcel. They can't get through to the depot to understand why this has happened.
I am literally going round in circles with DPD.
I also contacted EQVVS to resolve this issue mid week. I got an email from them saying they contacted DPD & will get back to me ASAP with an answer. I am still waiting for the response despite a follow up email from myself looking for an update.
DPD has now advised me today (05/11/23) that the best thing to do is to get the retailer (EQVVS) to cancel the parcel from their side of things and re-ship the item again. If this isn't an admission that the parcel is lost (**cough cough - stolen**) then I do not know what is?!
I really do not understand why a retailer who is selling designer brand items, is using a 3rd class delivery agent with a history of internal theft.
Absolutely annoyed that I have spend at least 30 minutes of my day for the past 6 days chasing a parcel.
I really do not know what I can do to resolve this situation as DPD is passing me round in circles and EQVVS clearly don't like responding to emails (despite them indicating that they respond quickly in hours and even respond to emails out of hours).
I would suggest using a different retailer if you value your time & want your item reasonably quick without hassle.

Antwort von EQVVS
Personally i had never heard of this…
Personally i had never heard of this site but when i typed in what i was looking for it came up and im glad i did. Quick delivey. Quality product. Also read reviews there and its a bit unfair people complaining about delivery which isnt the websites fault. That will be down to the couriers

Antwort von EQVVS
Ordered once. not again
Ordered once.
Items not delivered as driver couldn't find address.
They sent item back and I had to chase refund... And then chase a refund for non existent delivery

Antwort von EQVVS
Fred perry tracksuit top old scool ..Great item not seen in shops in my area…
Great item not seen in shops in my area good price bought it end of...

Antwort von EQVVS
Polo aplenty
I was able to find the item I was looking for (a bit pricey) but non the less it's the one I wanted.
Great service and Clearpay helped with…
Great service and Clearpay helped with my purchase
Fast delivery,very good selection.
The shorts arrived in given time frame
Prodruct and services good but delivery…
Product and services good but delivery was absolutely ridiculous. I would have ordered from somewhere else if I knew royal mail was delivering for you.

Antwort von EQVVS
Quality, price and delivery
Absolutely top notch again, the quality of the goods and the price along with the speedy delivery time is 1st rate. Thank you again.

Antwort von EQVVS
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







