Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for... Mehr ansehen
Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... Mehr ansehen
Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.
Unternehmensdetails
Über Ents24
Informationen, die aus verschiedenen externen Quellen stammen
The UK's home of live entertainment.
We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.
If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.
Kontaktinformationen
Bristol, Vereinigtes Königreich
- help@ents24.com
- www.ents24.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Smooth and easy
Good experience
Mis-sell and AI only customer service
Absolutely appalling level of service. They mis-sell tickets for events by not stating in their adverts or when buying that there are actually different sections - so unlike Ticketmaster you don't know where you are buying tickets from. I have contacted their customer service on several occasions (email naturally - you can't speak to a human) and just get AI generated responses which don't answer question. Also you apparently don't actually get the tickets until just before the event so can't check. I am so angry and frustrated. Never buying from them again.

Antwort von Ents24
Fake tickets
Tickets were easy to purchase, however they did not grant us access to the event! They were unable to be scanned either via mobile or printed.
Reached out to Ents24 to not receive a refund or any form of investigation details in over a month.
AVOID, they are obviously selling FAKE tickets to take your money! FRAUD for definite!

Antwort von Ents24
Efficient and easy to book tickets.
I was able to book a ticket for my…
I was able to book a ticket for my favourite artist Gary numan at a venue in the North West.
good prices & great seats - can't wait
very easy to get on the site booking tickets for my friends bday bash - janet kaye & carol thompson are amazing - good prices & excellant seats right up front, can't wait
Better than Ticketmaster
I always try to use Ents24 where possible as I have found availability and ease of purchase far better than using the evil that is Ticketmaster/Live Nation
Beware!
I bought 2 tickets for a Sam Campbell headline act in London this October. Sam was cancelled and replaced by a different headline act. ENTS24 have refused to refund my ticket, even though it is clearly stated in their terms and conditions that a change in headline act is eligible for a refund.

Antwort von Ents24
Curtious, police and empathetic
I cannot praise this company enough. I booked tickets to a UB40 event in Southampton, and I wasn't at that aware that they issued different tickets for disabled people until a few day's before the event took place.
Ents24 was absolutely brilliant when I contacted them about this.
They were so polite and friendly to me and did everything in their power to change my ticket so that I could still go and sit in the appropriate area.
I can't thank them enough for their respect and empathy towards me. I can't express how grateful I was. Thank you wholeheartedly Ent24!
Straight forward to use.
Purchasing tickets
I’ve used Ents24 quite a few times, and each time everything had gone smoothly & without any issues. I’d recommend them based on my experience
我花了200多美元买票
我花了200多美元买票,这绝对不值。演出糟透了。感觉他们好像在敷衍,耍花招,用语气,而不是艺术。千万别去。
Misleading "Refund Protection" – Not Fit for Purpose
I purchased tickets through Ents24 and added their optional "refund protection" sold via Booking Protect, assuming it would cover unforeseen circumstances preventing attendance. However, when I couldn’t attend due to a work duty, I was asked to provide extensive justification and proof, with the vast majority of reasonable cancellation reasons simply not valid according to their policy.
The policy demands highly specific, narrow circumstances and invasive documentation to make a claim—something that was not made clear at the point of purchase. The term "refund protection" is misleading, and the product feels like a tick-box upsell that most people wouldn’t knowingly pay for if they understood how difficult it is to qualify for a refund.
This kind of practice undermines trust. It’s technically legal, perhaps, but ethically questionable—and in my view, it borders on mis-selling under UK consumer law.
If you're thinking of adding this to your ticket, read the fine print very carefully. I’ll be avoiding this service in the future and will be raising my concerns with the relevant consumer authorities.

Antwort von Ents24
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







