Fraudelent business activities. Dishonoring the agreement. Taking hostage of business.
1. Failure to Honor Termination and Withholding Release
Based on the Factoring Agreement signed on April 26, 2022, we fulfilled our contractual obligations and requested a formal termination of the relationship. Engaged Financial was supposed to provide a release letter on April 20, 2026. They failed to send the letter and have ignored all subsequent requests regarding termination.
2. False Claims of "Automatic Renewal"
On April 21, 2026, we mistakenly uploaded one invoice for $1,900. Engaged Financial purchased this invoice and is now claiming that this single clerical error triggered an "automatic renewal" of the entire agreement. The Factoring Agreement (Section 7.1) governs renewals, and there is no provision stating that an accidental upload nullifies a prior termination notice or unilaterally extends the contract for another term.
3. Consistent Overcharging and Breach of Initial Agreement
Since the inception of our partnership in April 2022, Engaged Financial has failed to apply the rates promised by their Sales Director, Ivo Baltic.
Tiered Rates Ignored: We were promised a tiered fee structure scaling down to 1.50%, yet we have been consistently charged a flat 2.75%.
Unauthorized Service Fees: Despite written assurances that ACH fees and invoice fees would be waived, the company has charged us $5.00 per ACH and $2.00 per invoice throughout the duration of the contract
Desired Resolution:
I am seeking the following immediate actions:
Release of Authority: Engaged Financial must immediately issue the release letter for MC# 1280815.
Contract Termination: A formal acknowledgment that the agreement has been terminated and not renewed.
Refund of Overcharges: A full audit and refund of all excess factoring fees and unauthorized service fees collected in violation of our original agreement.








