Important disadvantages of booking with Emirates
Nice flight (Business) apart from not being able to book chauffeur driven service from Hanoi into town despite Customer Services telling me the website gave specific details of this. It doesn't!
Also, my wife had an awful meal on board which was ignored!
Tried exchanging extra expiring Skywards points for 'HighStreet' shopping for wine-selected a couple of cases to use up expiring points bur the delivery charge (in USD) was exorbitant and definitely not worth it. So don't go there.
Emirates, get your act together and treat Business Class customers with some respect please. We will not be flying with them again!

