Amazing apartment, excellent communication before during and date our stay from the Emearld Stay Team. The knew my birthday and sent a cake ( hard to top that level of personal touch). Will definitel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very well located apartment for skiing and great ski in / ski out location from boot room. Nice , modern and very clean 3 bedroom apartment with everything you might need. Really appreciated prov... Mehr ansehen
Unternehmen hat geantwortet
Super séjour super appartement super emplacement bref tout était au top. La propreté était à son maximum je recommande ce logement et l’agence emerald stay !!!! Un grand merci aux agents pour leur réa... Mehr ansehen
Unternehmen hat geantwortet
Excellente expérience dans cet appartement spacieux et bien équipé sur 2 niveaux comprenant 3 chambres avec terrasses, deux salles de bains, 3 toilettes, air conditionné central par étage (silencieu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Emerald Stay is a revolutionary prop-tech company that manages high-end homes in non-urban destinations. Our team is shaking up the vacation rental market by creating a top-tier hospitality brand that uses reliable technology at every touchpoint. Guests can expect an unforgettable Emerald Stay experience, while owners can easily monitor their property and enjoy the benefits of passive income. In 2021 we received the “Best leisure property management company” award and in 2022 the “Sustainability” award at the global industry event by The Shortyz. We have offices in Geneva and Barcelona and have raised more than €25m from prominent investors in order to back our growth. Last but not least, we are recognized as a Great Place to Work®, and are accredited HappyAtWork® as well as B Corp®.
Kontaktinformationen
Rue Fendt 1, 1201, Geneva, Schweiz
- +41 22 551 01 11
- info@emeraldstay.com
- www.emeraldstay.com
4,5
Hervorragend
67 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
We had no problems at all
We had no problems at all. Apt was clean and really beautifull. 10 min walk from the Morzine centre; bus stop just outside the door. Client service at the top.
17. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Andrea,
Thank you for your lovely feedback! We're so happy you enjoyed the apartment and found everything convenient. It was a pleasure having you, and we’d love to welcome you back anytime!
Best regards, Your Emerald Stay team
Superbe chalet réservé à Morzine
15. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Cher Etienne,
Merci beaucoup pour votre superbe commentaire !
Nous sommes ravis que vous ayez apprécié votre séjour dans notre chalet Nelcôte.
Votre satisfaction est notre plus belle récompense, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt ! ❄️🏔️
Bien à vous, l'équipe d'Emerald Stay
Fantastic Stay!
We have had the best week in Chalet Nelcote in Morzine
Everything went smoothly
Great communication from Emerald Stay
Will definitely be booking again
2. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Sharon,
Thank you so much for your fantastic feedback!
We're thrilled to hear that you had the best week at Chalet Nelcote and that everything went smoothly.
Providing great communication and a seamless experience is our priority, so it's wonderful to know we hit the mark. We can’t wait to welcome you back for another unforgettable stay! 🏔️✨
All the best, Your Emerald Stay team
Thoughtful and attention to detail
What a fantastic place! Wonderfully equipped and spotlessly clean apartment (Aldea) with attention to detail - my daughter loved the Emerald Stay sticker book and all the games in the apartment. Interesting seeing how the apartment had recently been constructed in the photo album too. Well equipped kitchen - making our own orange juice was also a hit. Loved the plastic free soap/shampoo/conditioner. Location is perfect next to the friendly Philippe Sports for our ski hire and the bus stop for free shuttle every 30mins to/from Les Gets or hop on the button lift to get straight into skiing. We did have one query whilst there and the Emerald Stay team responded straight away and very helpful. They also rang to check we had settled in OK on arrival. Couldn't have asked for more and we had a very special holiday. Would love to stay again.
5. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Zoe,
Thank you so much for your wonderful feedback! We're delighted to hear that you and your family enjoyed all the thoughtful touches in Aldea, from the sticker book to the fresh orange juice and eco-friendly toiletries. It’s great to know our team could assist you promptly and that you had such a special holiday.
We’d love to welcome you back anytime!
All the best, Your Emerald Stay team
Every detail is thought of with Emerald Stay
It was a wonderful week at Chalet Azobe Morzine. Stylish house with every detail thought off. I’d like to thank a designer and project author, who has created this space, which is perfect for a big family. You have 4 bedrooms, a bath, a sauna and Jacuzzi. Modern kitchen is perfect for family dinners. Very well equipped and panned. There is a ski room here as well, where you can warm up your boots and clothes. Everything is new and just perfect here. Skiing requires some transportation, which could be your car or a bus, which goes every 30 mins. Bus stop is 5 mins away. Super place. Thank you, Emetald Stay! Well done!
27. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Mikhail,
Thank you so much for your kind words!
We're thrilled that you had a wonderful stay and appreciated the design and thoughtful details of Chalet Azobe. We will gladly share your feedback with the owner and our team, who will be delighted to hear it.
It was a pleasure having you, and we’d love to welcome you back for another fantastic stay!
All the best,
Your Emerald Stay Team
Fantastic Accomadtion and Services!
The standard of accommodation is excellent! I've used Emerald stay for two separate trips, one with friends and one with family and both times they have exceeded expectations. It's great that they have managed to build relationships with local companies to offer services for food, discounts on ski equipment and can organise ski passes which takes away much of the hassle.
11. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Daniel,
Thank you for your wonderful feedback! We're delighted to hear that both your trips with us exceeded expectations and that you enjoyed the local partnerships and services we offer. It's always our goal to make your stays as seamless and enjoyable as possible. We look forward to welcoming you again for another hassle-free experience!
All the best,
Your Emerald Stay Team
Amazing Holiday in Morzine
We had an amazing holiday in Morzine and the apartment played a big part in making our stay so enjoyable. The apartment itself was spacious, with a layout that made it feel both, cozy and functional. Everything was spotless when we arrived, which is always a great first impression.
What really stood out, though, was the team managing the apartment. They were absolutely exceptional—super attentive and always quick to respond. Their communication was clear and accurate throughout our stay, and they made us feel incredibly welcome. Whether it was questions or small requests, they were always on top of things.
30. August 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Primoz,
Thank you so much for your wonderful review!
We're thrilled that you had such an enjoyable stay and that the apartment contributed to your great holiday in Morzine. It's fantastic to hear that our team made you feel welcome and provided the attentive service we strive for.
We look forward to welcoming you back for another memorable stay!
Your Emerald Stay Team
Thanks to the Emerald team for making…
Thanks to the Emerald team for making our stay comfortable and welcoming. They are such a responsive team and go out of their way to make you feel at home. Gener, clementine and Pauline were just incredible with their hospitality and service! And the place was beautiful…we didn’t want to leave!
24. August 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Ishaan,
Thank you for your kind words! We're delighted that you felt at home and well taken care of by our team. Gener, Clementine, and Pauline will be thrilled to hear your compliments.
We're glad you enjoyed the beautiful place and hope to welcome you back soon!
Your Emerald Stay Team
What a beautiful and large place
What a beautiful and large place! And quiet!
À secure garage for 2 cars and bikes.
We would have pleasure to coming back 🤞🏻
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Hélène,
Thank you for your kind words! We’re glad you enjoyed the spacious and quiet place, along with the secure garage. We’d be thrilled to welcome you back anytime! 🤞🏻
Best regards, Your Emerald Stay Team
We loved our holiday in Morzine with…
We loved our holiday in Morzine with Emerald Stay. We had a lovely chalet, with everything you need, and in a great location. Emerald Stay were very attentive and helpful during our stay. Highly recommend.
15. August 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Joanna,
Thank you so much for your wonderful review! We’re thrilled to hear that you loved your holiday in Morzine and enjoyed the chalet and its location. It’s great to know that our team could assist you during your stay. We truly appreciate your recommendation and hope to welcome you back soon!
Best regards, The Emerald Stay Team
Appartement recommandé
Appartement très confortable et parfaitement équipé, au calme mais desservi par navettes gratuite des Gets et même vélos libres accès type v'lib... A 15 minutes de marche de la zone centrale et ses commerces/restaus et du bassin pour la baignade. Service de conciergerie attentionné et efficace.
3. August 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Cher Laurent,
Merci beaucoup pour votre commentaire ! Nous sommes ravis que vous ayez trouvé l'appartement confortable et bien équipé. C'est un plaisir de savoir que vous avez apprécié le calme et la localisation de l'appartement, ainsi que notre service de conciergerie. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement !
Cordialement, l'Équipe d'Emerald Stay
Ótimo apartamento…
Em julho fiquei em um apartamento em Chamonix para férias no início do verão. O lugar era muito confortável, bem equipado e bem localizado perto do início de algumas trilhas. O apartamento superou minhas expectativas e proporcionou uma estadia maravilhosa. 100% recomendado!
28. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear,
Thank you so much for your wonderful review! We're thrilled that the property exceeded your expectations and provided a comfortable and enjoyable stay. It's great to hear that the location was perfect for your hiking adventures.
We truly appreciate your recommendation and hope to welcome you back to Chamonix in the future!
All the best, The Emerald Stay Team
Everything is good!!!
2. August 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Anton,
We thank you very much for your 5-star review!
We are glad you enjoyed everything in our property and that you spent a great stay in Chamonix!
We can't wait to welcome you back soon!
All the best,
The Emerald Stay Team
Vacances incroyable
Service de qualité, très accueillant et de bon conseils pour découvrir la région ainsi que les meilleurs attractions.
Je recommande fortement si vous souhaitez une expérience unique dans ce magnifique parc.
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Cher Ronan,
Merci beaucoup pour votre merveilleux commentaire ! Nous sommes ravis d'apprendre que vous avez passé des vacances incroyables chez nous et que vous avez apprécié notre service de qualité ainsi que nos conseils pour découvrir la région et ses meilleures attractions.
Votre recommandation est la plus belle récompense que nous puissions recevoir. Nous nous efforçons de fournir à nos clients une expérience unique et inoubliable, et c'est un plaisir de savoir que nous avons réussi à le faire pour vous.
Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt dans notre magnifique parc.
Bien à vous, l'Équipe d'Emerald Stay
Superbe séjour à Chamonix
Superbe séjour à Chamonix, l’équipe Emerald Stay est aux petits soins et notre propriété Kalmia était top. Merci beaucoup !
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Cher Lengeler,
Merci beaucoup pour votre avis ! Nous sommes ravis que vous ayez passé un superbe séjour à Chamonix et que la propriété Kalmia vous ait plu.
Votre satisfaction est notre priorité.
Au plaisir de vous accueillir de nouveau !
L'Équipe d'Emerald Stay
Emerald Stay is a bad company
Emerald Stay is a bad company. Dont trust them. Bad service
19. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Mariano,
Thank you for sharing your feedback. We deeply regret the inconvenience you experienced due to the cancellation of your reservation at Chalet Chu Lo Dou.
Unfortunately, the property is no longer available to rent, which led to your reservation being canceled. We understand how disappointing this situation must have been. To mitigate the impact, we provided you with alternative accommodation options, but we understand that they did not meet your needs.
Please be assured that we issued a full refund promptly to compensate for the inconvenience. We strive to offer the best possible service, and situations like this are extremely rare and outside our control. We truly apologize for any frustration this may have caused.
We hope to have the opportunity to provide you with a positive experience in the future. If you have any further questions or need assistance, please feel free to contact us directly at info@emeraldstay.com.
Best regards, the Emerald Stay team.
We loved our holidays, thank you to the Emerald Stay Team
We loved our holidays in Alpe d’huez with Emerald Stay. We booked the lovely Wapa apartment and very much enjoyed the sunny terrace with beautiful views on the mountain.
Thanks Emerald Stay! It was perfect ! We’ll be back!
30. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Gibran,
Thank you for your fantastic review! We are thrilled to hear that you loved your holidays in Alpe d’Huez and enjoyed staying at the lovely Wapa apartment. It's great to know that you appreciated the sunny terrace and beautiful mountain views.
Your kind words about the Emerald Stay team mean a lot to us. We’re delighted that everything was perfect for your stay, and we look forward to welcoming you back soon!
Best regards,
The Emerald Stay Team
Great stay at Villa Le Gra in Costa…
Great stay at Villa Le Gra in Costa Brava! We enjoyed a lovely weekend in this property with friends and had the best time. The property is very nice with a great pool and bbq area, located in a quiet area but at only 15 minutes from the beach. Emerald Stay’s team was very helpful and had suggested some great activities in the area. I will definitely book again with them!
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Alexandre,
Thank you so much for your wonderful review! We are delighted to hear that you had a great stay at Villa Le Gra in Costa Brava and enjoyed a lovely weekend with your friends. It's fantastic to know that you appreciated the property's amenities, such as the pool and BBQ area, and its convenient location just 15 minutes from the beach.
We’re thrilled that our team could help enhance your stay by suggesting great activities in the area. Your kind words and intention to book with us again mean a lot to us.
We look forward to welcoming you back for another memorable stay!
Best regards,
The Emerald Stay Team
Séjour formidable à La Perla
Notre séjour à La Perla a été formidable. La propriété est belle, très bien située, tout comme l'appartement, parfaitement équipé. L'équipe s'est montrée très réactive et a très bien organisé notre séjour. Nous sommes très satisfaits et recommandons chaleureusement La Perla.
20. April 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Chère Véronique,
Merci beaucoup pour votre superbe avis ! Nous sommes ravis d'apprendre que votre séjour à La Perla a été formidable et que vous avez trouvé la propriété belle et bien située. Nous sommes également heureux que l'appartement ait répondu à vos attentes et ait été parfaitement équipé.
Nous apprécions vos aimables paroles concernant la réactivité et l'organisation de notre équipe. Votre satisfaction est notre priorité absolue, et nous sommes ravis d'avoir pu contribuer à rendre votre séjour agréable.
Merci de recommander chaleureusement La Perla. Nous serions enchantés de vous accueillir de nouveau à l'avenir !
Cordialement,
L'Équipe d'Emerald Stay
Our stay with Emerald Stay was…
Our stay with Emerald Stay was exceptional and we will surely book again with them. Mom’s birthday was AMAZING!
3. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Emerald Stay
Dear Marian,
Thank you so much for your wonderful review! We are delighted to hear that your stay with Emerald Stay was exceptional and that your mom's birthday celebration was amazing.
It's always our goal to provide memorable experiences for our guests, and we're thrilled to know we succeeded for such a special occasion. We can't wait to welcome you back for another fantastic stay.
Best wishes,
Your Emerald Stay Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.