All a bit odd but ok in the end
Very mixed experience. Would not order again.
Ordered products for an event. They did not arrive, chased up and told they had ordered them as they were out of stock.
Event date looming. No product. Chase twice and no response. Eventually arrives. Different product sent knowingly.
I went to london and another website to get the ones I originally ordered and a back up. Had to pay for next day postage and take afternoon off to get products from a shop as a back up.
Refund process was a bit weird. Whole experience odd. Would rather just told out of stock. Could have ordered elsewhere. I think they meant well but not sure how they thought sending another, wrong product was a good idea...



