Excellent service from Elite Parts. Their communication throughout the process was great, with quick responses and clear updates on availability. What really impressed me was their ability to s... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The information though long was clearly outlined and the team was very accessible via what's app to clarify any misconceptions. They were courteous and professional. Only draw back is the heavy shippi... Mehr ansehen
Unternehmen hat geantwortet
I can easily order from Elite Parts again. They patiently walked me through each step of my purchase, up to delivery. I can't speak on the order, I am yet to receive them, but communication was simp... Mehr ansehen
Unternehmen hat geantwortet
Though I received my goods within the earliest possible time, I had to travel quite a distance to go for collection. More specifically, move from from one region to the collection point which is usual... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
Kontaktinformationen
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
- +86 159 9684 6558
- Support@eliteparts.org
- www.eliteparts.org
4,4
Hervorragend
172 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very good service…nice support from the…
Very good service…nice support from the team… 5 stars from my side
4. März 2025
Antwort von Elite Parts
Thank you, Hiran, for your wonderful feedback! We’re delighted to hear that you had a great experience with our service and support. It’s always our pleasure to assist you with GWM POER auto parts. We look forward to serving you again soon!
Brilliant start to finish...best communication
Communication was excellent from start to finish. I had a problem with delivery in my country and elite parts was very supportive. Brilliant.
29. Januar 2025
Antwort von Elite Parts
Thank you for your wonderful review! We’re delighted to hear that you had a great experience with our service. Customer support is our priority, and we’re always here to assist. Looking forward to providing you with more HAVAL Auto Parts in the future!
Antwort von Elite Parts
Thank you for your kind review! We're glad you had a fast and smooth experience with us. We always strive to provide original GWM and CHERY auto parts with quick delivery. Looking forward to serving you again!
Antwort von Elite Parts
شكراً جزيلاً لك على تقييمك الايجابى! نحن سعيدون جداً لأنك سعيد بالشراء. نحن نعمل بجد لنقدم لكم أفضل قطع الغيار بجودة ممتازة. نأمل أن نراك مرة أخرى في متجرنا قريباً!
Antwort von Elite Parts
Thank you for your kind review! We're delighted to hear that you found our service reliable and trustworthy. We remain committed to providing original HAVAL Jolion spare parts and ensuring a seamless experience for our valued customers. Looking forward to serving you again!
I was really skeptical about this…
I was really skeptical about this website and if it is really legitimate. But they proved me wrong the parts I order came in just 10 days all the way to the Caribbean!
You pay for the product
You pay for shipping and handling.
Just read the site it tells you exactly what to do .
I'm happy really!
20. Februar 2025
Antwort von Elite Parts
Thank you, Tyrson Euson, for your trust and great feedback! We’re delighted to hear that you received your HAVAL spare parts quickly and that we exceeded your expectations. Providing a smooth and transparent shopping experience is our top priority. We look forward to serving you again!
Antwort von Elite Parts
Thank you for the great feedback, Izham. We’re happy that our service has met your expectations.
Looking forward to assisting you again in your next order for HAVAL auto parts from our website.
Antwort von Elite Parts
Thanks a lot dear, we’re happy that our service has met your expectations.
We’re always ready to assist you in purchasing HAVAL Spare Parts from our website.
Antwort von Elite Parts
Thank you for your review! We’re delighted to hear you were satisfied with our quick delivery. We look forward to serving you again in the future!
Thank you for choosing Elite Parts.
I received my car parts on time and i…
I received my car parts on time and i am very satisfied from their services they help me to get the accurate part which match with my Vehicle
In future Also I like to do purchase from " Elite parts "
27. Dezember 2024
Antwort von Elite Parts
Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that you are satisfied with our services and that we could help you find the perfect part for your vehicle.
We look forward to assisting you with your future purchases. Your trust in Elite Parts means the world to us!
It’s a Scam
It’s a Scam
Stay away
They force you to pay excessive delivery fees to release your order even I after placing an order which is already inclusive delivery charges.
I placed an order for $50 inclusive 10$ delivery fee
After few days third party delivery company reached me and asked for additional $57 delivery fee charges to release my order
Now elite parts is saying these charges are valid, they can not cancel or refund as it’s already in transit
S C A M
17. Dezember 2024
Antwort von Elite Parts
We find your accusation of scamming both inappropriate and unacceptable, as we are a trusted global vendor.
To clarify, all shipping details, including the distinction between domestic and international shipping fees, are clearly outlined on our website. The $6 fee covers domestic delivery within China, while international shipping fees are paid separately to Aramex upon delivery. This information is transparently displayed in multiple sections of our site, and we have reiterated this to you via email. It is your responsibility as a customer to review these details before placing an order.
Additionally, your claim that we "force" you to pay delivery fees to release the shipment is completely incorrect. This is simply how Aramex operates in handling international shipments—they provide an efficient, transparent, and flexible system for completing payments and managing deliveries without complications. If you choose not to follow their process or hierarchy and instead adhere to a "virtual policy" of your own creation, that is entirely your responsibility, not ours.
Once an order is in transit, it cannot be canceled or refunded, as per our policies. Expecting us to abandon these policies to accommodate your misunderstanding is unreasonable. Your failure to review the shipping information does not constitute any wrongdoing on our part.
We trust this explanation resolves your concerns.
All the way from China to the Caribbean…
All the way from China to the Caribbean
Very accurate part and fast service
Easy to use order
5 star all the way
18. Dezember 2024
Antwort von Elite Parts
Thank you for your 5-star review! We're thrilled you had a great experience with our fast service and accurate HAVAL parts. We look forward to serving you again!
10/10 for Elite Parts. 0/10 for Shop and Ship.
Item is exactly what I was looking for and a genuine part. Literally the only reliable seller on the internet for odd and individual parts.
Downside: This has no relation to Elite Parts and their products/services, but worth mentioning. The Shop and Ship email correspondence is confusing and often contradicts itself; the website is incredibly clunky and looks as though it was designed by a toddler - and no doubt operated by one because they can't reconcile payments with items causing unnecessary delays; and finally, you need to pay exorbitant shipping fees and taxes on an item that costs $2 to make.
21. November 2024
Antwort von Elite Parts
Thank you for your kind words and for rating us 10/10 for our genuine parts and reliable service. We’re delighted to have met your expectations and are grateful for your trust in Elite Parts.
We sincerely regret that your experience with Shop and Ship was less than ideal. While their services are beyond our control, we understand how frustrating logistical challenges can be, and we appreciate your patience throughout the process. Your feedback is invaluable, and we’ll consider sharing it with Shop and Ship to help improve their operations for a smoother customer experience.
At Elite Parts, customer satisfaction is our top priority, and we’re always here to assist you. Should you need any further support or have additional feedback, please don’t hesitate to reach out to us directly.
Thank you for choosing Elite Parts, and we look forward to serving you again in the future.
Great support and communication
Great support and communication, part were all original from the manufacturer. Trusty supplier, highly recommended!
7. Oktober 2024
Antwort von Elite Parts
Thank you dear for your valuable feedback, we’re always happy to assist you at anytime.
You didn't tell me about the shipping…
You didn't tell me about the shipping cost and the isn't original
24. Oktober 2024
Antwort von Elite Parts
We are truly sorry to hear that our service did not meet your expectations.
Regarding the shipping cost, we strive to be as transparent as possible. Our website provides a detailed step-by-step illustration of the shipping process, including a link to a shipping calculator where you can estimate the cost to your delivery address before completing your purchase. Additionally, the product description page clearly states that shipping fees are not included in the listed part price. At checkout, it is also specified that international shipping costs will be paid separately to Aramex, either online or by cash upon delivery.
As for the authenticity of the parts, we assure you that we only stock genuine, original parts. We do not deal in aftermarket or OEM quality products. The parts you received are 100% original, and we guarantee the authenticity of all our products.
We regret that you felt the need to leave a 1-star review, as we believe we have provided accurate information throughout the purchasing process. However, we value your feedback and are always here to assist with any further concerns.
Antwort von Elite Parts
Thank you for the positive feedback, Muhammad. We’re happy that our service has met your expectations.
Looking forward to assisting you again in purchasing GWM, HAVAL and CHERY auto parts from our website.
TRANSMISSION RANGE SENSOR DELIVERY
I ordered a transmission range sensor for Chery Tiggo 4 Pro. The part fit and worked flawlessly when shifting gears. Shipping was quite fast. My delivery to Nairobi, Kenya, took 4 days.
24. Oktober 2024
Antwort von Elite Parts
Thanks a lot dear for your feedback, we’re happy that our service has met your expectations.
Looking forward to assisting you again in purchasing CHERY auto parts from our website.
Antwort von Elite Parts
Thanks a lot dear for your feedback, we’re happy that our service has met your expectations.
Looking forward to assisting you again in your next purchase for GWM, HAVAL & CHERY auto parts from our website.
I highly recommend thier service..they…
I highly recommend thier service..they were in direct communication with step by step and guide me through all the process. It took 2 month more or less to receive the shipment but it's Aramex problems and unprofessional mistakes done by Aramex...I recommend elite teams but I don't recommend to ship by Aramex for the reason I mentioned above not mentioning thier prices is to expensive.
For Elite team, I recommend you to find another courier even if it will take longer time but cheaper price it will open a big a market for you here in Egypt
10. August 2024
Antwort von Elite Parts
Thanks a lot dear for your valuable feedback, we’re happy that our services has met your expectations. Regarding the international shipping logistics, we promise you that our website developers team will look into your feedback and try to figure out better shipping approaches if applicable. Thanks
Customer service
9. August 2024
Antwort von Elite Parts
Thank you dear, we’re happy that our service has met your expectations. Looking forward to assisting you again in purchasing HAVAL auto parts from our website.
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