eFlow Bewertungen 

497
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Seriously, I’ve spent 20 minutes trying to register an account. It will not let me complete it. I’ve tried several times. Get your act together- you’re charging enough money to have a properly functio... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I recommend avoiding this company. Customer support is unhelpful. I asked for payment details for my invoice outside the app, via bank transfer, or by post. But this option is simply not available! Be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Called eflow today as I had outstanding penalty’s that I’ve forgot to pay as I had my father in law pass away so I have been out of work etc. Fortunately I dealt with a lad called Eddie, absolute gent... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just spoke with Eddie from Eflow, he helped me sort my 3 penalty notices, stopped it from escalating any further and set up an account to make future toll payments easier. Thanks so much Eddie. You ma... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Dezernat für Verkehr

Vom Unternehmen geschrieben

Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin’s M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. eFlow is managed and operated by Turas Mobility Services. Turas Mobility Services was contracted by Transport Infrastructure Ireland (formerly National Roads Authority) to implement and operate the M50 barrier-free tolling system.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

497 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,5

Alle Bewertungen

(497)

64 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I opened an account last week and just…

I opened an account last week and just this evening I was asked how was my experience.
I answered the mail with my response and my concerns and guess what …. Page not found !!!! Because it was a two star review…

4. August 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Shane,

Thank you for getting in touch.

We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.

If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 1 von 5 Sternen

Seriously

Seriously, I’ve spent 20 minutes trying to register an account. It will not let me complete it. I’ve tried several times. Get your act together- you’re charging enough money to have a properly functioning website.

26. Juli 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Derek,

Thank you for getting in touch.

We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.

If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 1 von 5 Sternen

If I could give zero stars I would

If I could give zero I would , by far the worst customer service experience I have ever had to deal with. I had to contact them on more than 4 occasions about an issue they kept telling me they had resolved , but kept taking substantial amounts of my money from account when it was clarified on the first call that it was a mistake. I will never ever deal with them again for as long as I am on the earth. I’m extremely displeased by the lack of communication and understanding the customer service team provided to me. Only for the fact I had to shout down the phone about another random payment being taken, I got the refund. Clearly the customer service department is not on the same page about anything and clearly did not follow up or query why it was an issue

10. Juli 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Ailish,

Thank you for getting in touch.

We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.

If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 1 von 5 Sternen

I recommend avoiding this company

I recommend avoiding this company. Customer support is unhelpful. I asked for payment details for my invoice outside the app, via bank transfer, or by post. But this option is simply not available! Before I could even finish my message, the agent simply closed the chat without answering all my questions!

21. Juni 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Volodymyr,

Thank you for getting in touch.

We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.

If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 1 von 5 Sternen

Secret - You can't pay from outside Ireland -

I tried multiple times to make a payment without success. I contacted chat for help - I was told "try again later" or go into a shop with payzone or call by phone. I replied that I was in the United States. I call several times and did not reach a huma (only silence after an abbreviated ring). Finally I tried using VPN to spoof an Irish location. That worked. Clearly the system is set up not to accept payment from outside Ireland. Why could the help person not tell me that. Terrible design and even worse "help"

12. Juni 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Frank,

Thank you for getting in touch.

We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.

If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

Was speaking to a man called Joe this…

Was speaking to a man called Joe this evening on live chat , so so so helpful and straight to the point to sort out an outstanding bill that I had an issue with , very helpful and understanding should receive something from his employer for how helpful he was!!

3. Juni 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Connor,

Thank you so much for your lovely feedback!

We’re really happy to hear that Joe was so helpful and polite — we’ll be sure to share your kind words with him.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

really great customer service from…Niamh at eflow

really great customer service from Niamh, nothing was a problem and everything got sorted out very quickly

25. Mai 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Philip,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

Really good customer service via…

Really good customer service via webchat, Katie was very helpful.

15. Mai 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Donna,

Thank you so much for your lovely feedback!

We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

Katie was very helpful

Katie was very helpful

12. Mai 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Sinead,

Thank you so much for your lovely feedback!

We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

I can’t commend highly enough the chat…

I can’t commend highly enough the chat on the website. I spoke with Niamh and she cleared up all my questions and queries efficiently and kindly… Delighted to have chatted with her - she’s a credit to her team !

1. Mai 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Francez,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

I had a few querys relating to billing

I had a few querys relating to billing, I went on to the chat and chatted with a lovely girl called Niamh, cannot give her enough credit! so quick to respond, so easy to deal with and resolved all issues so quickly, but most importantly to me anyway she was so super friendly and nice, it goes a long way these days, absoloute pleasure to deal with!! :)

1. Mai 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Olly,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

Great customer service by Katie thanks

27. April 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Karen,

Thank you so much for your lovely feedback!

We’re really happy to hear that Katie was so helpful — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a very positive experience with Lorena from M50 Tall Customer Service. She was extremely helpful, professional, and efficient throughout the entire interaction. Lorena took the time to clearly explain everything and made the process straightforward and stress-free. Her response time was excellent, and she genuinely went above and beyond to resolve the issue quickly. Overall, the service was friendly, knowledgeable, and highly professional. I would be very happy to deal with Lorena again and confidently recommend her to others.

27. April 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Liudmila,

Thank you so much for your lovely feedback!

We’re really happy to hear that Lorena was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

Expensive, but good customer service

Expensive for what it is if you use the tag. But the customer service is very helpful

8. April 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Victor,

Thank you so much for your lovely feedback!

We are happy to hear you had an overall positive experience with our customer service team.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

Niamh was a super helpful assistant and…

Niamh was a super helpful assistant and solved the problem very quickly, a wonderful person, I wish there were more like her.

8. April 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Kliencie,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

Niamh was great

Niamh was great. All through and through helped me with my unfortunate experience, and explained everything to me in details. They were amazing by providing instructions and suggestions on how to proceed. Lovely person.

2. April 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Lucas,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

Niamh was a pleasure to deal with

Niamh was a pleasure to deal with. Nothing was any hassle and she was ever informative and made the process very easy. Great job!

1. April 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Ciaran,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

Niamh was excellent

Niamh was so thorough and helpful. Very professional but not a robot. Great personality for dealing with people

29. März 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Audrey,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

quick support

quick support
clear responses

25. März 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Arnab,

Thank you so much for your lovely feedback!

We’re really happy to hear that you had a good experience with us.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Bewertet mit 5 von 5 Sternen

The girl I dealt with was very helpful

21. März 2026
Bewertung ohne vorherige Einladung
eFlow-Logo

Antwort von eFlow

Hi Joan,

Thank you so much for your lovely feedback!

We’re really happy to hear that you had a good experience with one of our team members.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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