John was working over the weekend in both the Bruntsfield and then the Canonmills store and was so kind helping me to get the right helmet and then spent time helping me think about a future gravel bi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shop sold me rear rack and panniers I required for my 2 day cycle round Arran. Rack did not fit my bike. Ongoing discussions and arrangements for over month with shop to order and fit axle req... Mehr ansehen
Unternehmen hat geantwortet
We had such a brilliant experience at the Edinburgh Bike Shop when my dad came in to choose, buy and then returned to collect his new eBike. Andrew and Lee were kind, patient, attentive, and genui... Mehr ansehen
Unternehmen hat geantwortet
Yes, a store with a great range of excellent bikes for sale. But for me, it's the staff that make the experience. I've found all attentive, interested and knowledgeable. Not just when buying, but acr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1977, we're a bicycle shop with a difference - a workers' cooperative whose members own a fair share of the business and receive an equal share of the profits. We have 6 shops across Scotland and North East England, and we sell top name electric bikes, road bikes, mountain bikes, folding bikes, parts, accessories and clothing for men, women and kids. We also offer repairs, bike and e-bike servicing by expert mechanics.
Kontaktinformationen
Vereinigtes Königreich
- 0345 257 0808
- enquiries@edinburghbicycle.com
- www.edinburghbicycle.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service
Byker Edinburgh cycles mechanics are…
Byker Edinburgh cycles mechanics are 10/10. They have transformed my old specialized road bike. Customer service 10/10 as well- genuinely kind and helpful. Thank you
Ordered tyres and after the initial…
Ordered tyres and after the initial order confirmation I did not hear anything about delivery for over 10 days.
When I chased it up I was told delivery details had been sent but were probably in Spam - apparently I wasn’t alone.
Tyres are fine
The bike I ordered was well set up and…
The bike I ordered was well set up and delivered on time.
Still haven’t received the goods I…
Still haven’t received the goods I ordered and there has been no update or info.
First class
When I was younger I used to stay in Bruntsfield and got lots of stuff from Edinburgh Bikes. Bikes. Tools. Parts. Clothes. But then moved away.
However they handled a recent Specialized warranty claim for me (bought down England)
First class. Great experience (again). Reminded me how great they are (were)
Request for Delivery Date Change
I asked for the expected delivery date to be put back a day, and Edinburgh Bicycle agreed. After that, communication about delivery was slightly confused, but the bike did actually arrive on my preferred day. (I realise that it's hard for the seller to guarantee a delivery day.) All OK with the bike itself.
I've used Edinburgh Bike Co-op for…
I've used Edinburgh Bike Co-op for years, they are an excellent bike shop.
Great service and price
Great service and price, I always buy from them when I can. 🌟🌟🌟🌟🌟
Item ordered not available, poor communication
Ordered online for pick up in store. Was contacted to say there might be issues with order. Phoned shop who said it would be in next day. Phoned shop next day who said they couldn't find the order but would call us back. No call, so Phoned back after the weekend to be told items not in stock but could be provided in a couple of weeks. A few days later contacted to be told that parts would not be available at advertised price, so cancelled the order.
Poor workmanship
Put my bike in to get my forks and battery lock fixed it took over 6 weeks and when I got my bike back the wheel was loose it could have fallen off and could have been badly injured I was told the bike had checked as well poor workmanship avoid

Antwort von Edinburgh Bicycle Co-op
Really great communication updating me…
Really great communication updating me on the stock situation. Fast shipping. Great product. All good.

Antwort von Edinburgh Bicycle Co-op
Great delivery constantly letting me…
Great delivery constantly letting me know what was happening with our order will use them again definitely

Antwort von Edinburgh Bicycle Co-op
Picked my bike up from the Leeds store
Picked my bike up from the Leeds store. Excellent staff. Very knowledgeable and very helpful. 😊😊
I'm well happy with my shopping experience.

Antwort von Edinburgh Bicycle Co-op
Buy your bike elsewhere
Based on recent experience. Spent £3k on an electric bike. 4 months /500 miles later cassette was worn/stopped working. Shop said a cassette wearing out was not a warranty item. I would buy my bike(and warranty) elsewhere folks. You only know how good your local shop is when something goes wrong. Very disappointed in this local bike shop.
Great service.
I bought sunshades for a Christmas present - you have an excellent click and collect service - very efficient.
Staff are helpful, knowledgeable and informative.
The sunshades have not been used yet, but were well received on Christmas day - comfortable and a good quality product.

Antwort von Edinburgh Bicycle Co-op
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







