Easyspace Bewertungen 1.383

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've been a loyal customer of Easyspace for over 10 years and each and every time i have needed help (support) each and every agent has been so helpful Thanj you 'all'

Bewertet mit 5 von 5 Sternen

Owing to my retirement, I am no longer using their services, I have had to close my business website and emails, but I feel that I must give them a 5 star review. I have been with them for 25 years... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Terrible webpage design. If I want to access spam emails on my account I need to click/enter 10 different details. Web address, "Control Panel", username, password, "Login", MFA request, useless pop-u... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The members of staff I spoke to were all extremely helpful - including someone who answered the phone at exactly 5.30 (end of work day) and had a train to catch. I had been waiting for the phone to... Mehr ansehen

Unternehmensdetails

  1. Internetanbieter

Vom Unternehmen geschrieben

Our Web Hosting services include a free domain name worth up to £12.50. Hosting Packages start from as little as £2.25 per month.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

1383 Bewertungen

5 Sterne
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Hat 50 % seiner negativen Bewertungen beantwortet

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So nutzt dieses Unternehmen Trustpilot

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

UK-based helpful customer service

The customer service was very helpful about my enquiries for a WordPress E-commerce website. I have been an Easyspace customer for 20 years, and always get the answers and help I need.

10. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Jackie,

Thank you for your continued custom over the years, and for the positive feedback which has been provided. It is much appreciated and reaffirms our core values to our customers.

If we can assist further, please do not hesitate in contacting the team, and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

I've been with Easyspace for 5 years or…

I've been with Easyspace for 5 years or more now and have always found their service stable and reliable. When gremlins do get into the system they sort it out very quickly.

13. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi,

Thank you for the feedback which has been provided, it is much appreciated.

Our team is always on hand to deal with those pesky gremlins, should they decide to make an appearance.

If we can be of any further help, please get in contact with our friendly team, and we will be happy to assist.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Excellent support

I have been a long term customer of Easyspace for a number of years - for email, domain registration and website hosting. My recent interaction was like all the others - answered efficiently and resolved in a timely manner and clearly explained. I was not receiving emails to any of my hosted addresses on any of my machines - phone or iPad. The helpdesk promised to look into the issue, which they did quickly and it was escalated and resolved equally quickly.

24. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Brain,

Thank you for the positive feedback which has been shared about our Easyspace support team, it is much appreciated.

I am glad to hear that the team was able to address the email issues which were being experience, and you are now back online.

If we can be of any further assistance, please get in touch with the team and we will be happy to help.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

20 Years a Customer

I have been a customer of Easyspace for many years. Everything normally works fine exceeding my expectation. On the rare occasions an issue arises the support received has always been excellent and their resolution speedy.

13. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Dave,

Thank you for taking the time to share your feedback with us, it is much appreciated.

Our teams are always happy to help and should you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

20+ Years of excellent service

I have been using EasySpace for over 20 years and would not consider moving to any other provider. The level of support is second to none. I recently had to contact support to ask a question about a dedicated hosted server. The support team were availble immediately via online chat, and the issue (my fault) was resolved within seconds.
The support team are very experienced and so easy to talk to.

7. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Kenny,

Thank you for the positive feedback that you have provided in relation to the recent contact with our support team, and this will be passed on.

We are always happy to help and should you require any further assistance, our teams are available 24/7 to assist.

Thanks,
Hugh

Bewertet mit 4 von 5 Sternen

Being really helpful

Bearing with me! I recently had to take over maintenance of a WordPress website and had no experience of how it worked. Your guidance was most helpful even when I was asking several questions in a day.

16. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Chris,

Thank you for the positive feedback which you have provided regarding the assistance received from our technicians, it is much appreciated, and we will pass this on to the team.

Our teams are always happy to help and should you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Good service, helpful people

I have always been rather slack at checking and renewing my services but can rely on Easyspace to help me out when I have renewed the wrong service, or forgotten to renew something! I have had various services - webhosting, email, domains over many years and their customer services have always been helpful and not at all pushy.
My technical knowledge is also limited and on occasion when I have been stuck they have been happy to help me out in language I have understood!

1. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The normal amazing service

As usual I got an amazing service. The online chat is so easy and quick to use and I always get the results I need. Staff who you speak to are extremely helpful and try their best to resolve the issues.

14. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Easyspace always deliver

Easyspace always deliver. Whichever service is needed, but particularly for technical assistance, their staff are knowledgeable, interested and keen to get things resolved during the call. Web, email, domains, sires, no problem too smmal, and nothing appears impossible. Always end the call felling pleased with what Easyspace has done for me and my organisation

6. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient and Effective Support from Easyspace!

The support team at Easyspace are always quick and helpful. They don't bombard you with overly-technical questions and are very knowledgeable and manage to get any questions dealt with professionally and promptly.

14. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Easyspace customer for 20 years

We've been with Easyspace or a predecessor since 2003. In general they are reliable and if there is a problem they get it fixed quickly or give an estimated time to fix or implement a work around if not. One can usually talk to them on chat or if need be by phone in business hours. Their staff are generally helpful as well.

13. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

Our teams are always happy to help and should you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

As a small international business…

As a small international business owner, for the past 15 years I've used numerous web hosting companies around the world. Some were truly terrible, but most problematic in one way or the other.
I'd used EasysSpace several times for buying UK domain names, but always hosted elsewhere, for various logistical and commercial reasons.

Recently, after another poor experience elsewhere, surprisingly in Switzerland, I decided to transfer those domains across to EasySpace, including a live website and emails. I was very pleasantly surprised by the whole migration experience. I expected, and got, the odd glitch, but the UK-based support was really excellent, the best I've encountered in a very long time, equal with the best in the world, in my experience.

Issues are quickly recognised, accepted and fixed, no messing about, in plain English language, without the use of endless scripted questions which lead no nowhere and frustration. If the main support centre in friendly and chirpy Glasgow cannot fix it there and then, they escalate it to other technicians in their UK datacentres, the netintelligence team, iomart team, etc.

What made me decided to use them was their UK base and support team, very clear product offers and clear pricing. Nothing hidden. Other providers might bundle other things in their offers, and they might seem better value at first, but honestly, even if I need to pay for something extra with Easyspace compared to elsewhere, I know exactly what I am getting and paying for. Their setting up of extra services is also very efficient.

I also chose them because I'm needing to step back a bit from regularly checking the technical status of my sites. The Managed Wordpress hosting is exactly what I need, once installed, I only need to really spend my time on the site content, not the technical insfrastructure.

The only occasional downside I've experienced are some unexpected system outages, but they say they are addressing those with major upgrades and investments. I'll keep an eye out on how they perform on this metric!

Overall, I highly recommend Easyspace.

1. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

We are happy that you have decided to move your online operations to Easyspace and the transition was smooth. It is always nice to receive feedback from customer to let us know the positive impacts we are having.

Our teams are always happy to help and should you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Long-time Easyspace Customer, all very professional

I've been a customer of Easyspace for domains, email and server hosting since the beginning of the company over a couple of decades ago. It's my 'go-to' place for all my internet domain and server management. I use the Easyspace support function now and again and always have the answer/fix back quickly, sales and support very easy to deal with. All very professional

14. März 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

Many Years with Easyspace! Great Service

I have been with Easyspace for many years now. They host my website. I am particularly grateful and blown away Ian and Alex from the technical support team.
They have gone out of their way to help me .
I will continue with their services onward.

Many thanks Easyspace.

14. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

We will pass on your appreciation to our technicians.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Bewertet mit 5 von 5 Sternen

I've used easyspace for twenty years…

I've used easyspace for twenty years now. They've always been an excellent provider. Friendly, efficient and responsive. Highly recommended.

14. März 2023
Bewertung ohne vorherige Einladung
Easyspace-Logo

Antwort von Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Bewertet mit 1 von 5 Sternen

Terribly slow support both via the…

Terribly slow support both via the ticketing system, generally waiting 24 plus hours for a response, and via phone, gave up waiting after 15 mins! They charged me £18 to transfer away my domain and this still isn't done 36 hours later! Rubbish!

3. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Easyspace

Hi Matt,

I am sorry to hear of the issues, which you have experienced. In order to assist you, could you please share your account information with me through the link provided.

Thanks,

Hugh, Easyspace

Bewertet mit 5 von 5 Sternen

Helpful tech support

I hadn't a clue how to set up SPF, DMIK and DMARC authentication on my two domains and the tech support people at Easyspace very kindly did it for me, as soon as I asked. I am very grateful.

26. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My site

I had to contact support because my site was offline, my renewal failed. I got a great price and once paid it came back online

18. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

account access

My account needed updated and I couldn’t access the control panel, great chat service resolved this

16. Januar 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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