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Duvalay Bewertungen 2.161

TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This is our second order of duvalays for our Motorhome. Our existing duvalays which we have absolutely loved were almost 15 years old so we thought it was time to renew them. We paid for express deliv... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Delighted with the travel mattress protector from Duvalay. Having recently bought a click clack type chair bed I wanted something to elevate its comfort for guests. But as it won't be used all the ti... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had the absolute pleasure, as a repeat customer, of purchasing from Duvalay. The experience was exceptional (especially with the new site). The product itself is super comfy, easy to setup and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely brilliant. We needed a new mattress for our caravan but Duvalay didn't have a CAD drawing for the exact model (for a French bed, so not straightforward). Using a drawing for a later model... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachgeschäft für Bettwaren
  2. Campingausrüster
  3. Wohnmobilbedarf

Über Duvalay

Vom Unternehmen geschrieben

Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.

The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.

Duvalay is the ultimate solution to a great night's sleep on every adventure!


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

2161 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

Delighted with the travel mattress…

Delighted with the travel mattress protector from Duvalay. Having recently bought a click clack type chair bed I wanted something to elevate its comfort for guests. But as it won't be used all the time I needed a product which could be rolled up and stored away so this was a perfect choice. The other advantage was the choice of widths as I wanted 77cm to match the bed.
Really impressed by the quality and comfort.

1. April 2026
Bewertet mit 5 von 5 Sternen

A quick delivery and a quality product

A quick delivery and a quality product

31. März 2026
Duvalay-Logo

Antwort von Duvalay

Hello Louise

Thank you for your kind review.

We’re really pleased to hear your order arrived quickly and that you’re happy with the quality of your product. It’s always great to know our customers are satisfied with both our service and what they receive.

We appreciate you taking the time to leave feedback.

Kindest regards
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Above and Beyond

I had the absolute pleasure, as a repeat customer, of purchasing from Duvalay. The experience was exceptional (especially with the new site). The product itself is super comfy, easy to setup and just as easy to roll back up, especially with my bad back.

The customer service was a stand out with Jay being brilliant to deal with and knowledgable about the product I was purchasing ensuring I had everything I needed

The delivery was also smooth and as expected with no issues in the slightest.

I can't thank Duvalay enough and highly recommend.

30. März 2026
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Antwort von Duvalay

Thank you so much for your wonderful review, Fin.

We’re delighted to hear that you had such a positive experience with us as a returning customer, and that you’re enjoying the comfort and ease of use of your Duvalay product — especially knowing it’s helping with your back.

It’s fantastic to hear your kind words about Jay; we’ll be sure to pass on your feedback. Our team takes great pride in providing helpful and knowledgeable service, so this really means a lot.

We’re also pleased that everything went smoothly with delivery and that our new website made your experience even better.

Thank you again for your recommendation and continued support.

Warm regards,
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Easy night’s sleep!

Easy to put together, cosy on a couple of cold nights, easy to roll up in the morning. Great value.

1. April 2026
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Antwort von Duvalay

Hello Bob

Thank you for your lovely review.

We’re so pleased to hear that you found your Duvalay easy to set up, cosy on those colder nights, and just as simple to roll up in the morning. It’s exactly the experience we aim to provide.

It’s also great to know you feel it offers such good value — that means a lot to us.

Thank you for your support, and we hope you continue to enjoy many comfortable nights ahead.

Warm wishes
The Duvalay Team

Bewertet mit 4 von 5 Sternen

Mistake made in manufacturing bespoke…

Mistake made in manufacturing bespoke sheets, but immediately rectified on notifying. It only delayed delivery by 6 working days. Good service.

31. März 2026
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Antwort von Duvalay

Hello Susan

Thank you for taking the time to share your feedback.

We’re very sorry that there was an error with your bespoke sheets, as we understand how important it is to get made-to-measure items exactly right. That said, we’re really pleased we were able to resolve this promptly once you brought it to our attention.

We truly appreciate your patience and understanding while we put things right, and we’re glad to hear you were happy with the service overall.

Your feedback is invaluable to us.

Kindest Regards
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Excellent Product and Customer Service

I’ve recently bought a mattress topper and fitted sheet from Duvalay.
They were so helpful in advising on measurements etc. even sending a detailed pdf of the mattress specific to our motorhome for confirmation of exact measurements prior to the topper being made.
Delivery was really quick and the topper fitted perfectly. I would definitely recommend Duvalay.

31. März 2026
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Antwort von Duvalay

Hi Ceryl
Thank you for your fantastic review.

We’re delighted to hear that you’re so pleased with your mattress topper and fitted sheet, and that our team could support you with measurements to ensure the perfect fit for your motorhome. Providing detailed guidance, including tailored information, is something we take great pride in.

It’s wonderful to know everything arrived quickly and fitted perfectly.

Thank you for your recommendation — we really appreciate your support.

Kindest regards
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Great service, very pleased

Great service, sheets were made to order and are good quality.

7. März 2026
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Antwort von Duvalay

Hello Mike

Thank you for your kind review.

We’re so pleased to hear that you’re happy with the service and the quality of your made-to-order sheets. It’s great to know they met your expectations.

We really appreciate your support and hope to assist you again in the future.

Best wishes
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Great service, great product for a comfortable night's sleep

Great service, from order to delivery. Excellent product - I thoroughly recommend for a comfortable night's sleep. I have a spinal condition which necessitates a comfortable mattress. Thanks to Duvalay I get a good night's sleep

27. März 2026
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Antwort von Duvalay

Hello Alan
Thank you for your fantastic review.

We’re delighted to hear that you’re so pleased with both the service and your product, and that it’s helping you enjoy a comfortable night’s sleep. It’s especially rewarding to know that it’s making a positive difference given your spinal condition.

Thank you for your recommendation and for choosing Duvalay — it really means a lot to us.

Kind regards
The Duvalay Team

Bewertet mit 5 von 5 Sternen

There was a quality issue with the…

There was a quality issue with the Topper I received (incorrect length) but Jo Gilbert in Sales was above and beyond so helpful and speedy in resolving the problem.

27. März 2026
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Antwort von Duvalay

Hi Bryan
Thank you for taking the time to share your feedback.

We’re sorry to hear there was an issue with the topper you received, but we’re very pleased that Jo was able to resolve this quickly and efficiently for you. We’ll be sure to pass on your kind comments to her – she’ll be delighted to hear them.

We really appreciate your understanding and are glad we could put things right. If there’s anything else we can help with, please don’t hesitate to get in touch.

Warm regards,
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Ordered a 2nd sleeping bag with…

Ordered a 2nd sleeping bag with Freahtec memory foam. Needed it for Easter holiday and company were on the ball with dispatch same day ordered and arrived well packaged and exactly what we needed.

31. März 2026
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Antwort von Duvalay

Hi Isabel
Thank you for your wonderful review!

We’re delighted to hear that your second sleeping bag with Freshtec memory foam arrived quickly and met your expectations, especially in time for your Easter holiday. It’s great to know our team could provide a smooth and efficient experience from order to delivery.

We really appreciate your continued support and hope you have many comfortable trips ahead!

Warm regards,
The Duvalay Team

Bewertet mit 3 von 5 Sternen

The smell from the foam base is not pleasant

The ordering process was easy and delivery was prompt. My only complaint is that the foam base is very smelly. We left it uncovered outside to air but it has taken over two weeks to fade away. There is still a faint smell, not pleasant. I bought a Duvalay sleeping bag about two years ago and can’t remember noticing any smell with that one. Perhaps they are now using a different type of foam.

31. März 2026
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Antwort von Duvalay

Hello Isabel

Thank you for taking the time to share your feedback.

We’re pleased to hear that you found the ordering process straightforward and that your delivery arrived promptly. However, we’re sorry to learn about your experience with the smell from the foam.

What you’re describing can occasionally occur with new foam products and is known as “off-gassing.” This is a natural and temporary process where a new product may release a slight odour after being unpacked. We’d like to reassure you that we have not changed the type or quality of foam used, and that this is completely harmless.

While this isn’t something we commonly hear from customers, we do understand that sensitivity to new product odours can vary from person to person. The smell should continue to fade over time, particularly if the product is left in a well-ventilated space, as you have been doing.

We do appreciate that it can be unpleasant initially, and we’re grateful for your patience while it dissipates. If you have any ongoing concerns, please don’t hesitate to contact our team and we’ll be more than happy to help further.

Thank you again for your feedback.

Kind regards
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Loving the sleeping bag with comfy…

Loving the sleeping bag with comfy mattress attached! It’s so cosy

31. März 2026
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Antwort von Duvalay

Hello Jude

Thank you for your lovely review.

We’re so pleased to hear you’re enjoying the Duvalay sleeping bag system and —there’s nothing better than being warm, cosy, and comfortable all in one!

It’s great to know it’s working so well for you.

Thank you again for sharing your feedback.

Kindest regards
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, delivered the next day. Very pleased with quality. Yes it’s pricey but you get what you pay for, couldn’t be happier

30. März 2026
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Antwort von Duvalay

Hi Mark
Thank you for your kind review.

We’re really pleased to hear that your Duvalay sleeping bag bundles arrived promptly and that you’re happy with the quality. We always aim to deliver products that are well worth the investment, so it’s great to know you feel you’ve received value for money.

It’s lovely to hear you couldn’t be happier—that means a lot to us.

Thank you again for your feedback.

Kind regards
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Game Changer

From ordering, to delivering, to using, a very smooth process. Using them, OMG a game changer, like sleeping on a fluffy cloud.

27. Februar 2026
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Antwort von Duvalay

Hello Mark
Thank you for your fantastic review.

We’re so pleased to hear that everything from ordering through to delivery went smoothly, and even more so that the product has made such a difference. “Like sleeping on a fluffy cloud” is exactly what we love to hear!

It’s great to know your Duvalay has been a real game changer for you.

Thank you again for sharing your experience.

Best wishes
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Sorry taken so long , fell asleep

Sorry taken so long to review, but fell asleep on your wonderful product, service was great and price OK, got to go now, must have another lay down.

26. Mai 2025
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Antwort von Duvalay

Hi Michael

Thank you for such a brilliant review—it really made us smile!

We’re delighted to hear you’re enjoying your Duvalay so much, even if it’s been keeping you a little too comfortable to get around to leaving a review! It’s great to know you were happy with both the service and the value as well.

We’ll let you get back to that well-deserved lie down—clearly the product is doing its job perfectly!

Thanks again for taking the time to share your feedback.

Kindest regards
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Absolutely Love Duvalays

This is our second order of duvalays for our Motorhome. Our existing duvalays which we have absolutely loved were almost 15 years old so we thought it was time to renew them. We paid for express delivery as we were going away for Easter & they arrived very quickly exactly what we ordered

30. März 2026
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Antwort von Duvalay

Hi David
Thank you so much for your wonderful review.

We’re delighted to hear that you’ve loved your Duvalay sleeping bags for so many years and chose to return to us for your new set—that really means a lot. It’s great to know your order arrived quickly in time for your Easter trip and was exactly what you were expecting.

We hope your new Duvalays bring you many more years of comfort on your motorhome adventures.

Thank you again for your continued support.

Kind regards
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Great choice

Great choice, good quality and swift delivery

30. März 2026
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Antwort von Duvalay

Hello Paul
Thank you for your great review.

We’re so pleased to hear that you’re happy with your choice and that the quality and delivery met your expectations. It’s always our aim to provide products our customers can rely on, along with a smooth and efficient service.

We really appreciate you taking the time to share your feedback.

Best Wishes
The Duvalay Team

Bewertet mit 5 von 5 Sternen

Duvalay Unique top quality products

Duvalay make first class products like them so much I have them in my campervan and in my home .
customer service if there is a problem is first class, so helpful .

9. März 2026
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Antwort von Duvalay

Hello Richard

Thank you so much for your wonderful review.

We’re delighted to hear how much you value our products and that you enjoy using them both in your campervan and at home. It’s especially pleasing to know that you’ve had a positive experience with our customer service team whenever needed.

Your kind words and continued support mean a great deal to us.

Thank you again for taking the time to share your feedback.

Best Wishes
The Duvalay Team

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