Misleading descriptions, actively censoring reviews on their website
Bought a filter for my shower. Product arrived, but measurements revealed that some wording in the description of the product where misleading.
Wrote a negative review presenting my findings on the website. The company reached out to me, offering to exchange the product back for money. I offered them to rephrase the misleading wording on the product page instead and I would withdraw my negative review. They never responded, but worse than that, they censored my review, it never appeared on their website.





