Absolutely appalling customer service. I was upsold an upgraded car, which I paid for - only to find out during one of the hottest heatwave weekends of the year, the A/C was broken. I contacted immedi... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnFulham Broadway, Shopping Centre, SW6 1BY London, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team... Mehr ansehen
Unternehmen hat geantwortet
Great experience (again) at Drivalia Fulham Broadway. Staff couldn't have been friendlier or more helpful and the car was exactly what we needed, ran perfectly and an easy, quick drop off too.
Unternehmen hat geantwortet
I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Drivalia UK - FULHAM
Vom Unternehmen geschrieben
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Kontaktinformationen
Fulham Broadway, Shopping Centre, SW6 1BY, London, England, Vereinigtes Königreich
- 020 3345 9560
4,2
Gut
31 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Drivalia Fulham… EXCELLENT!
Couldn’t recommend Drivalia Fulham enough! Always excellent service! Reliable and excellent customer service from booking to handing over the keys… big thanks to George and Kobi
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Really great service
Really great service. Kobby helped me, he’s great and made the whole process easy.
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic service from start to finish
Fantastic service from start to finish. Pickup was easy and swift, everything clearly explained and handled efficiently. Koby always greets with a smile and a genuinely friendly welcome, and the team helps with everything they can to make the whole rental process as seamless and stress‑free as possible. Highly recommend Drivalia Fulham, with special thanks to Koby!
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I have been using Drivalia for over a…
I have been using Drivalia for over a year now, specifically the Fulham Broadway branch for close to a year now. I have dealt with Koby at every instance and he is an absolute superstar, he makes the difference.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Koby experience 10/10
Koby experience 10/10, easy and quick. Would definitely use again
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent, fast service
The service was very quick and efficient - Koby the guy who I dealt with was very helpful
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Koby was great
Koby was great, service and car was all trouble free. 👍
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service at Fulham branch
Great service at Fulham branch. Cobby. was lovely 👍.
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Wonderful service…
I hired my vehicle for a month from Drivilia at Fulham Broadway and from the moment I picked it up until I dropped it off the experience was amazing. I had a Renault Clio hybrid vehicle- almost brand new. I did have a few glitches with the computer - rear view camera not turning off when in drive & wing mirrors nor opening out after I stopped one time - but these were minor issues and easily sorted out. Many many thanks to the wonderful staff (particularly George & Nathan), who made my dealings with Drivilia so enjoyable. Nathan even drove me and my luggage home after I dropped the car off. I couldn't be happier with the service. Will definitely use them again. Thank you so much guys. Happy New Year!
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Me gustaría que sepan los usuarios de Alquiler de coches
Me gustaría que sepan los usuarios de alquiler de coches que Drivalia me ha cobrado 155 libras por que consideran que tienen que limpiar el interior de un coche que he alquilado recientemente. Sinceramente, me parece un robo. Además, como cogen tu tarjeta en depósito, luego te hacen el cargo y ve luego a reclamar.
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
AVOID!!
Customer service is terrible. We arrived at the pick up location and the vehicle we requested was not there. Meaning we couldn’t use the vehicle as intended. There was no communication about the change in vehicle prior us to collecting it
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Drivalia UK - FULHAM
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.