Drivalia UK - BELFAST INTL AIRPORT Bewertungen 

411
TrustScore 4.5 von 5

4,3

Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Car hire for two days in August 2026, Belfast International Airport. Booked through Easyjet. This company are not at the airport - they are a couple of miles away, but have pick-up transport after you... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic service from booking to dropping off the car. RK made the process effortless when we picked the car up. You get offered the additional insurance to reduce your excess, but they are not pus... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service and helpful friendly staff especially AJ. Gave easy to follow instructions for the shuttle bus. Car was exactly as described and perfectly clean. Would definitely recommended this branch... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wow what a delightful experience, hiring a car from this company. Special thanks to AJ. Always goes the extra mile to ensure that we are looked after and always with a smile. Highly recommend. 😊

Unternehmen hat geantwortet


Unternehmensdetails

  1. Mietwagenanbieter

Über Drivalia UK - BELFAST INTL AIRPORT

Vom Unternehmen geschrieben

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Kontaktinformationen

  • Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, Vereinigtes Königreich

  • 028 9244 8755

4,3

Hervorragend

TrustScore 4.5 von 5

411 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(411)

4.902 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Really friendly staff

Really friendly staff, brilliant service, no issues at all. Thank you all very much for the easy hire.

30. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 1 von 5 Sternen

Double charged me and the branch…

Double charged me and the branch manager said they couldnt help. Cancelled one charge myself and then made a booking later but wouldnt let me pick up the car as I fixed the issue myself. Didnt really hace any choice. To be honest i was getting bored of the long trips to the rental centre and hearing people argue about insurance and damaged cars. My alternate rental was seamless and much more professional.

16. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Very helpful and friendly team.

Very helpful and friendly team.
Lovely car provided.

24. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service,

Also gave me a free upgrade to an automatic SUV

24. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

AJ was great

AJ was great - super helpful and friendly. The airport pickup was also super smooth and quick

24. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 1 von 5 Sternen

The sales agent lied to me about the…

The sales agent lied to me about the excess fee options. I have it under recording. I will be opening up a ticket too.

16. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Staff were incredibly helpful and…

Staff were incredibly helpful and friendly, AJ in particular!

21. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Great pick up from airport the driver…

Great pick up from airport the driver was so funny. Pure comedy.
Smooth check in and a happy start to the holiday.

20. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff. Haven’t driven yet so will review again after.

20. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Nick was the best and super helpful!!

Nick was the best and super helpful!!

19. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Nick was absolutely fantastic!!

Nick was absolutely fantastic!!! Flew in from Texas and he made the experience quick and easy. Highly recommend.

19. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

100% recommend

Super friendly desk staff who were fantastic throughout. Had a little trouble figuring out the car, but they were patient and understanding with me, showing me all the features and answering all my questions. Couldn't recommend them more.

7. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Recommend

Friendly staff, quick service thanks RK

17. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 1 von 5 Sternen

Dreadful customer service

I hired a rental on the 1st of April and returned the car on the 5th in Belfast Airport. Drivalia charged me £1500 on my credit card in case there was damage to the car. The car was returned spotless and I have still as of today 17th got £1500 pending on my credit card. I tried phoning customer service with the number from the website, when you ring it apparently it does not exist. I just phoned the office in Belfast and was told it can take 28 days for the pending money to be removed. I asked him can you tell me if you are charging me and he said he could not hear me and put the phone down. Dreadful service.

5. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

RK was great!

RK was great!! Free upgrade and great customer service.

13. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Had great customer service

Had great customer service and were ensured safety precautions with the car we received. Extremely helpful and smooth service with friendly staff.

15. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, plus free upgrade.

Highly recommend 😊

13. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bewertet mit 1 von 5 Sternen

Belfast International-Don’t use.

Belfast International-Strongly suggest not using Drivalia. Despite booking a manual, were offered either an electric as “equivalent” or a manual for an upgrade fee. Oh, and expect hard sell on excess insurance. The off-site location means you either take what they offer, or you’re stuck. 160 mile range, meant most of the trip spent downloading apps, locating charging points (which might/ might not work/exist). Day 2 battery warning lights appear- on informing Drivilia, offered to drive to their base to swap car - very odd response of being told they are under no obligation, and if it breaks down, call recovery. I have complained to both the Belfast office and booking agent. Apparently these don’t count as complaints.
Joke all round.

4. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Bewertet mit 1 von 5 Sternen

Booking cancelled & scammed

I way trying to contact the company from the airport when I arrived as they had no desk or board.
When I did make contact we had a long wait and walk for a minibus to pick us up.

On arrival in the office we had to que to be served during this time there was a client that complained that the car they were given had a cracked windscreen and demanded a replacement (the car we were ment to have).
When we finally go served we were given a high end bmw costing triple the original hire and on payment I used 3 credit cards that the staff said were no working and was forced to pay by debit card so I could not claim on my credit card. This is despite me using the cards before and after.

The attitude of the staff was totally unacceptably been rude and unhelpful.

I have used carjet many times over the years with no hassle. Please can you explain if I have fully paid for a hired product these cowboys can scam me out of my money for being a little late and then force me to pay cash for the most expensive car they had.

I have raised a case with NI ombudsman and have informed my lawyer to prepare leagal action subject to response.

2. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Bewertet mit 5 von 5 Sternen

RK was amazing and very helpful.

RK was amazing and very helpful.

10. April 2026
Bewertung ohne vorherige Einladung
Drivalia UK - BELFAST INTL AIRPORT-Logo

Antwort von Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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