Emma was very kind, welcoming, and helpful. However, we did feel like there were a lot of staff members just sort of sitting around watching / chatting? I'm sure it's just because it was a slow aftern... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Paul in Salisbury was very knowledgeable and friendly and helped us to find our perfect mattress and we even had a cup of coffee!
I had a list of questions to ask and without me having to dig into my handbag, the young lady explained everything on my list and even more. When the new mattress came it was well wrapped so ther... Mehr ansehen
Excellent service from both Paul and Jo No high pressure sales just genuine advice Delivery was as advised,on time by Ryan who kept us informed by text of his time of arrival Would definitely rec... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Dairy Meadow Lane, SP1 2LE, Salisbury, Vereinigtes Königreich
- 01722433097
4,8
Hervorragend
228 Bewertungen
Bittet Kunden um Bewertungen
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Great service in-store, delivery and build
Great service in-store and the delivery team were fantastic. On time, paid extra for the build, well worth the additional cost. Team explained the product features and left everything tidy taking away all packaging
7. November 2025
Excellent Service and highly recommended
We were looked after from the moment we walked through the door. The staff were helpful and
knowledgeable which helped us to purchase a new mattress in no time at all.
We would certainly use them again.
4. Oktober 2025
Delivery was swift and the team…
Delivery was swift and the team delivering were polite.
25. Oktober 2025
Excellent service from both Paul and Jo
Excellent service from both Paul and Jo
No high pressure sales just genuine advice
Delivery was as advised,on time by Ryan who kept us informed by text of his time of arrival
Would definitely recommend Dreams in Salisbury to anyone thinking of a new bed or mattress and also very competitive on price
5 stars alround !
2. Oktober 2025
Happy with service from start to finish.
Happy with service from start to finish, Store staff helpful & knowledgeable, delivery smooth, on time & was kept up to date with delivery times. Bed was efficiently assembled by 2 friendly & respectful delivery men.
Love my new bed….🥰
10. Oktober 2025
Dreams offer a tailored service to meet…
Dreams offer a tailored service to meet individual needs. Staff are friendly, helpful and attentive. The Salisbury branch are first class and Nathan and Paul excellent ambassadors for the business 👍
10. Oktober 2025
Bewertung ohne vorherige Einladung
All I can say is
All I can say is - so far, so good,! Seems very good and no complaints
29. August 2025
We wanted to buy an ottoman bed base to…
We wanted to buy an ottoman bed base to enable to have storage without using the loft .
We went to Dreams in Salisbury where the staff explained our options with no pressure and polite service , we ended up buying two beds and arranged delivery convenient to us and disposal of the old beds.
The delivery team were fantastic keeping us informed of delivery times etc , on arrival they carefully removed the old beds and assembled the new ones and ran through the operation of the ottoman storage .
It was great to deal with a company which places the importance of customer service , sadly lacking with some organisations today .
I cannot recommend Dreams highly enough.
20. August 2025
Helpful not pushy
Very helpful to make sure we were ordering the right mattress without being pushy. All details expolained clearly.
11. August 2025
À very positive experience
Buying a bed and mattress was a very positive experience. We were given a very warm welcome and our sales person was very knowledeable. We were given as much time as we needed to buy the correct bed and mattress, trying out at lots. At no time did we feel pressurised into buying something we did not want.
13. Juli 2025
They were very good at getting what we…
They were very good at getting what we wanted and sorting it out for us¹
15. Juni 2025
Ben is the best and I really like the…
Ben is the best and I really like the bed . Thank you so much
14. Juni 2025
The procedure of choosing our double…
The procedure of choosing our double bed couldn’t have been easier, everything explained and delivery booked. We were informed of the time it would be delivered and everything went smoothly . The delivery team very professional, overshoes on ,bed assembled and all packaging taken away. We can’t fault the whole process,very pleased
8. Juni 2025
Excellent customer service and knowledge
Excellent customer service and knowledge
17. Mai 2025
Bewertung ohne vorherige Einladung
Superb service
Paul at Salisbury branch was very attentive and clearly explained all the options open to me for a new mattress. I found the auto assessment bed quite fascinating, this bed with multiple sensors determines the right bed for you automatically. The thing I liked was how comprehensive Paul's attention to detail was and how lovely the mattresses are.
18. Mai 2025
Bewertung ohne vorherige Einladung
Attention to detail needed
Customer was very good, delivery on time and very polite young men who delivered, but very disappointed you can’t be bothered to spell my name and surname correctly I.e Tery (Terry) Rositer (Rossitter) on all of the documents.
However l would recommend Dreams to friends and family.
3. Mai 2025
Delivery on time and guys went above…
Delivery on time and guys went above and beyond. Great service.
27. April 2025
Excellent service
Excellent service. Listened to what I wanted and discussed options. Payment plan exactly what I needed and delivered on time. Spot on from beginning to end.
12. April 2025
Excellent friendly service in store
Excellent friendly service in store, helpful careful delivery and sleeping like a DREAM Couldn't ask for more. Thank you
25. April 2025
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