We went to have a look and have ended up with the most amazing sleep ever! Daniel was brilliant, we went to just see what sort of matteress we needed as we had been Internet searching for ages, we d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Everyone at Kettering Dreams, was very helpful and knowledgable. Our bed is fantastic! We are very pleased! From purchase to delivery and installation our whole experience was great. We highly recomme... Mehr ansehen
We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses... Mehr ansehen
Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit C Northfield Retail Park, NN16 9TS, Kettering, Vereinigtes Königreich
- 01536684354
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service in shop
Excellent customer service in shop. Arrived on time as arranged. Good price mattress. Very comfortable.
Invest in sleep quality with Dreams
We went to have a look and have ended up with the most amazing sleep ever!
Daniel was brilliant, we went to just see what sort of matteress we needed as we had been Internet searching for ages, we decided we needed to test some out. Daniel explained the dreams sleep assessment on their scanning beds which takes away so much confusion and assesses what is best for you and how you sleep. We ended up with an amazing deal on a bed and matteress and now having it for over a week it the best money I have spent. Your sleep quality is so important so investing in this was worth it. Both my husband and I have never felt more comfortable and slept so well. My advice, go see Daniel, get your bed scan done and invest in your sleep!
Everyone at Kettering Dreams
Everyone at Kettering Dreams, was very helpful and knowledgable. Our bed is fantastic! We are very pleased! From purchase to delivery and installation our whole experience was great. We highly recommend.
We were invited to lay on a special…
We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses. The whole process was very relaxing, yet helpful
Typical Shopping Experience
Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The delivery was slightly odd. The younger delivery person was helpful and couldn’t do enough for us. The older guy sat in the lorry and basically did nothing. My partner had to help the younger driver bring down our old mattress at one point. But that being said, it was a good experience. However, if the mattress of our choice had been cheaper online, we would have purchased it there.
All the staff have been great
All the staff have been great. I couldn't be happier with my new mattress! From the very first night, the difference has been incredible. I haven't slept this well in such a long time. It's honestly transformed my nights. A big thank you for helping me choose the best mattress to suit me.
Great experience overall
Great in-store experience and great help to choose our new mattress, but no pressure to purchase. Delivery on time and the team were great on the day. Would recommend you to others.
Great experience
On entering the store I was greeted by friendly staff, listening to what I wanted and taking me through the whole process of the sleep match bed, then showing me mattresses that met with my criteria. Delivery was really quick and the delivery team very pleasant. Since the arrival of my new mattress I have had the best sleep I have had in years. Very pleased with my purchase
The staff were very helpful from the…
The staff were very helpful from the store to the men delivering them. All beds have been made up and I am very pleased with the mattresses I chose .
Lovely and Easy
Lovely, helpful staff and good advice made choosing this very important item of a new mattress much easier.
Excellent service from shop to…
Excellent service from shop to delivery, very pleased with the bed.
Exceptional
We were welcomed into the store by Chris, who helped us find exactly what we needed. He then asked Masie to assist further, and she took over the purchase. We enjoyed a lovely cup of tea while trying several beds and mattresses before sealing the deal.
Masie offered insurance, which I initially declined. However, as our bed is a therapeutic model with movable parts, I later reconsidered and contacted your call centre. The adviser I spoke to was extremely helpful and guided me through the process with ease.
You should be very proud of your staff — their professionalism and friendliness are exactly why we keep coming back to Dreams time and time again.
A very positive experience with the…
A very positive experience with the Kettering Store team and their installation crew. The installation team was excellent; they were polite, respectful, knowledgeable, and tidy
Great service throughout from the sale…
Great service throughout from the sale to the delivery
salesman and delivery men were helpful
salesman and delivery men were helpful, honest, couteous
Verwendet eventuell KI als AntworthilfeMehr lesen
Guestroom bed.
For a guest bedroom bed and will be sparingly used, it seems like a good purchase.
But the side tables - the drawers dont function smoothly, they are quite stiff to open and close.
I have applied some Wd-40 and hopefully after some use may be alright.

Antwort von Dreams - Kettering
There was a lot of choice for delivery…
There was a lot of choice for delivery and delivery men were very good, polite and knew what they was doing.
Good experience
Good experience. Completely unpressured. Friendly staff. Very good advice on mattress types. Glad we went.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







