Amit and Emma were both exceptional, perfect manners, extremely polite and friendly but not pushy. We visited Furniture Land who were extremely rude and sent us back to Dreams as our budget wasn't hig... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We like the bed.The man who served us was knowledgeable, friendly and efficient. But the day before delivery we were told our old bed had to be brought downstairs and the mattress bagged and sea... Mehr ansehen
Unternehmen hat geantwortet
Went to the Hull branch where a very helpful guy, Dave, talked us through our options for our purchase. We went back several weeks later and he remembered us and brought up our previous requirements.... Mehr ansehen
Amazing staff in the Hull store. David was outstanding his customer service skills are something else. We were under no pressure to buy at all, very relaxed atmosphere. We were given lots of inform... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 2A The Junction, HU3 4SA, Hull, Vereinigtes Königreich
- 01482 427174
Bittet Kunden um Bewertungen
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As the staff 2 of them were great they…
As the staff 2 of them were great they were rushed off their feet so we had to wait a long time. The bed is great. Wasn’t happy about paying to have it taken upstairs. I have still given you 5 stars as it was delivered dead on time with plenty of notice.
Verwendet eventuell KI als AntworthilfeMehr lesen
Shoddy Service
Ordered and paid for a new mattress, when it was delivered it had been damaged in transit. There was no follow up by the company and I had to chase for an update. Given a new delivery date a week later and the item failed to appear on this date. After much chasing a third delivery date given. Unable to get through to store and Customer Services unhelpful.

Antwort von Dreams - Hull
Experienced,helpful staff
Helpful sales assistant, good advice,helped us get a good deal.
Fantastic service from David
Fantastic service from David , such a nice guy and very funny! Highly recommend him to find you the perfect bed….. even he classes himself as a bed geek. Thank you so much 🤩
One Very Satisfied Customer
My overall experience with Dreams was exactly a dream a very pleasant shopping trip from start to finish. The staff are very friendly and most helpful giving their expertise guidance. I was kept well informed with my delivery information. The delivery team were very polite smartly dressed and carried out my instructions to the latter. They made sure I was happy with my purchase then making sure they cleared away any packaging. I can not praise them enough to recommend them to family and friends
Can't put a price on a good night sleep...
Using the bed machine really helped us understand the right bed for us after years of poor sleep. Once we got the mattress delivered we've been sleeping better, waking actually feeling rested... really can't put a price on a good night sleep! The staff member who showed us around and made suggestions was wonderful as well.
All the Dreams staff were helpful
All the Dreams staff were helpful, polite and informative. They didn't push for a sale and were more concerned about us getting the right bed.
The delivery men were great too.
We ordered a mattress
We ordered a mattress, and asked for the old one to be taken away.
The two man delivery team were early on arrival, very considerate when entering and moving the new mattress in the house, and most polite.
Always had very good service from the local store (Hull).
Fantastic service all round
I visited the Hull branch and the customer service was fantastic. Great selection of beds and mattresses to choose from and a great price. Would definitely recommend.
Amazing staff in the Hull store.
Amazing staff in the Hull store.
David was outstanding his customer service skills are something else.
We were under no pressure to buy at all, very relaxed atmosphere. We were given lots of information along with the sleep analysis. After trying lots of different mattresses we made our decision. David never stopped helping us all the way to our car (he even carried our new pillows out for us) 100% recommend.
DAVE WAS VERY GOOD IN BOTH TIMES WE…
DAVE WAS VERY GOOD IN BOTH TIMES WE CAME IN TO THE STORE😁👍🏽
Our young grandson was very happy with…
Our young grandson was very happy with his new bed. Thanks to streams we picked well for him.
Matteress
It is brilliant glad my granddaughter told me about the measuring up process really is spot on
David couldnt have been more helpful
I purchased my new bed from St Andrew Quay Retail Park Hull. I called the store a few days before and spoke to David who was so helpful. When I visited the store David served me and couldnt have been more helpful. He explained all the options, I wasnt rushed or pressured in any way and felt totally and ease to wonder around and make my choice.
Thank you so much.
Mattress
Ordered a new mattress the person who dealt with me was very helpful. The only downside was they want £55 to recycle your old mattress . Local council only charge £40. So way overpriced there. And if you want the mattress taking upstairs they want another £25. what happened to customer service.after being contacted by hassan who kindly arranged for the old mattress to be taken away and the new one taken upstairs.so it seems like dreams do listen .thank you.

Antwort von Dreams - Hull
Didn’t realise that there was so many…
Didn’t realise that there was so many beds to choose from both dave and Emma were very helpful and I would certainly go back again and the delivery guys were very friendly and helpful too
Dreams , first rate service
Emma the sales assistant was extremely helpful , well informed and made the process of buying bed frame over the phone possible and easy , the delivery was on time , I was kept up to date about my actual delivery slot , the guys also assembled frame , were quick, polite and tidy , altogether excellent service from Dreams , and first class product
The salesman was.very nice and helpful
The salesman was.very nice and helpful
If I live long enough I get another
Delivery Crew
Delivery Crew
Jordan and Sammi were helpful and friendly. They were very efficient and showed us how the ottoman bed operated. They were extremely tidy and a nice touch was that they wore overshoes (especially as our carpet is new).
Excellent and easy service
Great experience with Dan, store manager. He was professional with a warm and friendly demeanour. Listened to our needs and gave good advice while giving us space to discuss and try mattresses at our own pace. Made the whole process very easy.
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