Thanks for such such friendly, consultative and informative advice as we searched for our son's bed. We were able to browse, ask any questions and didn't feel like we were being given the hard sel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
20/6/27 it was a Dream at Edge Lane Liverpool!! Brilliant experience from beginning to end. Linda listened to our requests (I have a spinal problem) we went on the bed analyser, such fun and it gave... Mehr ansehen
Store guy was incredibly helpful, explaining how all different mattresses worked after my son did the sleep analysis. Delivery was on time and mattress delivered without fuss. My son said it’s so comf... Mehr ansehen
Our new mattress and pillows are perfect for us. We didn’t know where to start when trying to establish the ideal mattress for us both but when we walked into the Dreams store we got a great welco... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service & choice of mattresses
Your salesman was informative & did not overwhelm us with the choice that was in your Stockport store.
He showed us a range of prices & explained fully each mattress & what it was beneficial for.
Absolutely brilliant.Best sleep I've…
Absolutely brilliant.Best sleep I've had in years.Having to fight off my dog as the cooling mattress in this heat is lush!
From ordering and receiving
From ordering and receiving , was made so easy..delivery was spot on 👍the 2 chaps were so nice and helpful
New mattress
Mattress arrived on time on the day that it was arranged for,I am finding it very comfortable and my sleeping is good and I feel rested when I get up in the morning.
No real complaints other than the time…
No real complaints other than the time between purchase and delivey.
Arrived on time
Arrived on time, carried up to bedroom and assembled within short period of time. Helpful demonstration, very pleased
I’d give no stars is possible.
I’d give no stars is possible.
The mattress I purchased I’ve had 2 inspections on it, even though has sagged slightly not enough to warrant a new mattress
I feel I was also miss sold the mattress in the first place
I was told a sprung mattress, with a topper as would last longer.
Due to mobility issues it’s impossible for me to turn the mattress over regularly.
I was advised to buy another mattress topper by 2nd inspection man.
Which made things worse for my hip and back pain and £50 worst off.
When I call about buying a new frame
I was told “the frame makes no difference to the mattress”
Also delivered would be 3 WEEKS seriously
After spending 2 weeks researching about beds for back and hip pain
I called Mattressnextday.co.uk to be told exactly what I had researched bed frame does make a difference and my mattress will
Be delivered tomorrow
The lack knowledge by dreams staff is horrendous
I’ve been in pain for 4 years I feel a good nights sleep goes a long way
Never again would I buy anything from them again and would never recommend either
Bridie was on hand to answer any…
Bridie was on hand to answer any questions, great customer service
Thanks
An all round great purchase and experience
Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again and I will be back when it is time to get my mattress and bed renewed!
Very helpful salesperson
Very helpful salesperson. Delivery was when I wanted it. The bed is so comfortable. Frame fitted quickly and efficiently.
Great quality bed and mattress and the…
Great quality bed and mattress and the fitters did a great job.
Great service in the store and great…
Great service in the store and great service from the delivery team.
20/6/27 it was a Dream at Edge Lane…
20/6/27 it was a Dream at Edge Lane Liverpool!!
Brilliant experience from beginning to end. Linda listened to our requests (I have a spinal problem) we went on the bed analyser, such fun and it gave suggestions for the type of mattress we needed. We were on and off so many then we tried the Evesham, perfect! Bed frame next we chose a Sutton ottoman king size. Surprisingly quick delivery and Gary and James built the frame and put the bed together, no fuss , no mess. They took our old bed and mattress away, absolutely exceptional service all round. We are delighted! Thank you Dreams
Helpful store and delivery staff
Mike at Dreams Eastleigh was extremely…
Mike at Dreams Eastleigh was extremely helpful and informative - was not harassed or pressurised in any way on my initial visit and enquiries. On my return to purchase a bed all help was given - and a nice coffee too!! Every thing went smooth and when my old bed was collected and the new installed the two you gentleman who came were so polite, helpful, and they are an asset to Dreams Company.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








