Having bought from Dreams before and been happy with the service I decided to go back and see what offers were on over the bank holiday period. I was looking for a 4ft gaslift storage bed with mattres... Mehr ansehen
Standort
Standort wechselnUnit 6 and 7 Roundswell Shopping Centre, EX31 3NH Barnstaple, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Dreams' customer service is top notch. The guys were professional, wore shoe coverings and communicated what they were doing at all times so it was clear throughout. They also struggled to get the mat... Mehr ansehen
I have been happy with the service Dreams has given me throughout my experience of purchasing a new bed. Everyone was patient, considerable and helpful. My only complaint is having to be fully compu... Mehr ansehen
I like my new mattress, but my wife had the same, but she has had to go back to her old mattress. We have a double electric bed and she thought that she had better change hers as I changed mine but sh... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 6 and 7 Roundswell Shopping Centre, EX31 3NH, Barnstaple, Vereinigtes Königreich
- 01271615278
4,8
Hervorragend
132 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The shop staff were very professional…
The shop staff were very professional and had a very good knowledge of the beds we were shown . The staff were very polite. The men who delivered the beds were also very professional the way they delivered the beds and very careful and on time . Thank you .
6. Januar 2024
Helpful throughout
Very helpful ladies in the store gave lots of advice without any pressure. Lots of different mattresses to try out at a wide range of price points. Delivery was prompt; well organized and on time. Very careful, tidy delivery men also provided advice upon delivery.
21. November 2023
After being at other companies with 2…
After being at other companies with 2 small children and not finding what we was looking for, we stumbled across Dreams in Barnstaple. We walked in and was greeted immediately with a hello and left to walk around and try out the beds. The kids were enjoying bouncing on the beds without being frowned upon, in fact they were encouraged to our sales rep Sophie. She was incredible. We tried out a few beds and found exactly what we needed and Sophie was unbelievably knowledgeable on the mattress and design. We purchased our new bed and frame there and then. The kids had an amazing time and the stress of running around after them and getting them off beds was all taken away from us which meant we could find our perfect bed. So thank you from us for this.
11. November 2023
Very happy
We got a mattress from dreams Barnstaple I Was very happy with the service and value for of their products. I highly recommend
8. November 2023
Bewertung ohne vorherige Einladung
Great service in store
Great service in store, well priced range and choice, speedy delivery.
27. Oktober 2023
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
mattress different to in shop no…
mattress different to in shop no refund. exchange refused . £1300 out of pocket for a mattress that was never right
1. September 2023
Bewertung ohne vorherige Einladung
Antwort von Dreams - Barnstaple
HI Gareth
I am sorry for the issues you had in store. We would like to discuss further, but need some additional information in order to do so.
I have requested these details from Trustpilot, and I look forward to speaking with you shortly.
Many thanks
Peter
Dreams Good Service
This is the second bed and mattress I have bought from Dreams.
The young lady who helped at the store could not have been more helpful, and it was delivered within the week, erected on delivery day and all plastic covering and cardboard taken away. From a happy Dreams customer
11. August 2023
The staff at the Barnstaple Store.
The staff at the Barnstaple Store were really helpful and took the time to listen to our needs. Wonderful Customer experience.
27. Juni 2023
A great Sales Team
A great help from those in your Sales Room. Delivered on time and very comfortable
12. Juli 2023
Good value, good service
The mattress is fantastic value for money and all communications around the order and the delivery was excellent
12. Juli 2023
very pleased with the service in store
very pleased with the service in store, the knowledge and advice of staff, the placing and setting up of bed by the delivery team and will recommend Dreams to friends and family
8. Juli 2023
King size comfort
Informative,pleasant and courteous salesroom staff offering a choice in recommended type of mattress.Well wrapped and delivered as agreed and on time by polite and careful team.
9. Mai 2023
Great
I am regular dream customer,this time I only last first order.otherwise I didn’t got any issues.staffs are great.I look forward to shop again.
29. April 2023
Quick and easy very friendly and helpful
13. April 2023
Excellent customer service
We were well looked after, Sophie was very helpful, didn’t rush into buying and explained the difference in mattresses, we have enjoyed it for nearly 3 weeks and loving it, would recommend Dreams.
5. April 2023
Delivered promptly on the date…
Delivered promptly on the date specified
Lovely comfortable mattress
28. März 2023
From the store staff to delivery…
From the store staff to delivery everything was faultless.
24. März 2023
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