Friendly and knowledgeable staff. We were given time to look at beds/mattresses without any heavy sales. Staff were there if yiu needed them. Even got offered tea/coffee on our vist. An overall positi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
All good from buying to delivery . Great shop staff and delivery guys so helpful. Really recommend the mattress test . It was spot on . We bought mattress it recommended f. Omg its brilliant . We g... Mehr ansehen
Delivery was on time. The two fitters were very efficient and careful when removing old bed and fitting new king size ottoman. They double checked positioning and ran through operation of bed, matt... Mehr ansehen
No issues from start to finish. Great service and staff within the store. Delivery guys were great and great communication.
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 10 Abbotsinch Retail Park, PA43 4EP, Abbotsinch, Vereinigtes Königreich
- 01505 468000
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great quality headboard and great…
Great quality headboard and great price. I already had the base and couldn't decide if I wanted a headboard. The cornflower blue matches the base and is stunning. Great delivery and chaps so considerate and helpful.
Can't fault Dreams
Having arrived at Dreams to purchase a new mattress we were met by Gerry who asked if we needed help. We had a look around and selected a mattress and Gerry sprung into action and ran through all the paperwork. We even selected to have our old one recycled and new mattress having extended warranty. Would highly recommend
Old fashioned courtesy
Gerry at DREAMs knew how to treat us with respect. We had the sleepmatch added into our research for the best mattress. We were attended too promptly with experience staff especially Gerry at the Paisley branch. We only popped in for a look ….but bought a mattress and couch as they were great quality for the price
Very comfy and snuggly
Excellent service staff helpful and…
Excellent service staff helpful and knowledgeable We were helped to make the right choice for us.
I am delighted with my purchase.
I am delighted with my purchase.
I cannot recommend Dreams enough.
Prompt delivery
Prompt delivery. Great service and also a fantastic mattress.
I was also upsold aloe Vera pillows from Margaret, and I am absolutely getting the best night's sleep in a long time.
Margaret made difference!
Margaret at the Paisley branch was absolutely fantastic - the best customer service we’ve had for a long time!! She left us to have a look when we came in then offered expertise and genuine advice on mattresses, as well as pillows to give it a try! She talked us through the different options available, offering cups of tea and we’re excited to receive our bed this week. We’d like to say a big thanks Margaret for her help, she was kind, genuine and had a good sense of humour which made the process easy and enjoyable
Verwendet eventuell KI als AntworthilfeMehr lesen
People please be aware!!!
People please be aware!!!! I ordered 4 items for my daughter‘s dorm at Uni on Sept 14. First there was a misunderstanding about the delivery address which we solved. To this day we have not received a single item- total amount of 210£. Customer service is absolutely horrible. They can’t provide a tracking number but keep telling me the items have shipped on Oct. 08th. Their live chat does not work. Don’t know what else to do. Beyond frustrated!

Antwort von Dreams - Abbotsinch
Great Service
The guy who dealt with my purchase was brilliant. It was needed fast and he arranged for me to pick it up from their depot.
The staff when I collected the bed were equally courteous and efficient.
Great service & a definate future recommendation
Great service.
The sales team were very helpful and kept us informed of timescales and delivery dates.
Delivery personnel were also very helpful, polite and kept us up to date on day of delivery. Installation was quick and efficient and staff were polite and courteous.
I was glad I changed the new mattress…
I was glad I changed the new mattress is perfect 🙂
Excellent customer service
Excellent customer service, we went into browse for new mattress and bought one, service was fantastic, was put on the dream machine which narrowed down the mattresses involved to try out. Becky the assistant was fantastic at her job, offered the choice of pillow that you would personally like to lie on the mattresses, Becky has a great way with the general public making you feel at ease and relaxed while throwing yourself about on mattresses, looked after you well, offering hot/cold drinks throughout the process. Both my partner and myself enjoyed the experience in Dreams bedding. Thank you Becky for the lovely experience within your store. Would definitely recommend this store in Paisley.
What a difference this new bed has made…
What a difference this new bed has made to me sleeping great now,so comfortable.
very good service
very good listeners; felt safe and trustworthy; great products; smooth delivery and setup; enjoying best sleep in years.
Excellent Delivery team
The delivery team was absolutely fantastic from start to finish. They arrived right on time, which already set a great tone. Friendly but professional, they made the whole experience feel easy and relaxed.
They didn’t just drop things off—they took the time to show me exactly how to use everything, from the bed to the television, making sure I was totally comfortable before they left. No rushed instructions, just patient and clear guidance.
What really impressed me was how tidy they were. They removed all the packaging and rubbish, and left my bedroom spotless—honestly, cleaner than it was before they arrived!
If you’re looking for a delivery team that goes above and beyond, this is the one. Couldn’t be happier with the service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







