Doug Brady HiFi Bewertungen 114

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had relaxing long sessions comparing integrated amps and turntables at Doug Brady back in 1987. I did the same this year for a new amplifier. No pressure whatsoever from the staff, 'Take your time,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

If you’re new or a returning customer from many many years ago like I am, and maybe nervous about getting into Hi-Fi then don’t. Come to straight to Doug Brady. The team here will make you feel at ea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Bought a brand new Technics Sl1200gr2 for £1799. Opened and examined as you are allowed to under distance selling regulations. Returned with all original packaging and accessories as requested. Return... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve used Doug Brady for a couple of distance purchases in the past year (Rega Planar P1 turntable and REL T-Zero Mk3 sub). On both occasions I have been very impressed with their customer service... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hi-Fi-Shop
  2. Plattenladen

Vom Unternehmen geschrieben

As regular customers will know, our business was founded more than 60 years ago. Since then Doug Brady Hi Fi is a business built on a reputation and passion for musical excellence with the skills and knowledge to bring the ultimate musical experience right into your living room. Our whole team share this passion and commitment to help all our customers appreciate the real ‘joy of listening’. But we’re far from being ‘hi fi snobs’. Our principles have always remained the same, which is to provide each individual customer with the very best audio experience in their own home, whether their budget is £1,000, £10,000 or £100,000. We blend traditional values and a hard won reputation for great customer service with an unrivalled encyclopedic knowledge of the very best that the audio industry has to offer. Whether it’s CD or vinyl, iPod or digital server, Mozart or Jessie J, bring your own music and relax in our demonstration suites, where we’ll help you to find the perfect solution to your audio needs. We guarantee you won’t be disappointed! In addition, expert technicians with skills and experience developed over four decades in the industry are based in our own on-site workshop and are dedicated to helping you get the most out of your audio investment and to keep it sounding as good as it did the day you bought it. We take great pride in getting it right for you.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

114 Bewertungen

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Bewertet mit 5 von 5 Sternen

THE place to buy HiFi

I had relaxing long sessions comparing integrated amps and turntables at Doug Brady back in 1987. I did the same this year for a new amplifier. No pressure whatsoever from the staff, 'Take your time, come back again'. They said. A great place to investigate and buy HiFi. Highly recommended.

13. April 2026
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi A P,

Thanks for taking the time to leave us a review on Trustpilot. It means a lot to us. We hope that your amp brings you many many years of comfortable happy listening. We are always here for you should you ever need any help and support.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Two good experiences

I’ve used Doug Brady for a couple of distance purchases in the past year (Rega Planar P1 turntable and REL T-Zero Mk3 sub).

On both occasions I have been very impressed with their customer service (order placed online but a follow-up call received next day to discuss the purchase), and next day delivery.

1. April 2026
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Gordon,

Thank you for purchasing from Doug Brady HiFi and also taking the time to leave us a review on Trustpilot. It really means a lot to us and appreciate yourself mentioning we make phone calls to discuss the purchase. We are a small team and try to make sure it happens as much as possible! We are always here for your Gordon if you need any support, so please don't hesitate to reach out to us should you feel there's anything we can help you with.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Once again

Once again, Doug Brady hifi, Miguel and the team have absolutely delivered. The new Technics SL-1200G running through the V10 into the Hegel H400 and AE Corinium is simply spot on. The Hana SL MkII was an amazing choice the clarity, depth and musicality are just spot on. Huge thanks again, gents, for such a brilliant and truly great service. See you soon for more toys :)

27. März 2026
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Mark,

Thank you once again Mark for such kind words. It's always a pleasure to work with you and we really appreciate your time to leave us a review on Trustpilot. You have an amazing system there and we know it's going to keep you smiling for many years. As you know Mark, we are always here for you should you need any assistance or just want to chat about hifi!

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Great shop, people & service

If you’re new or a returning customer from many many years ago like I am, and maybe nervous about getting into Hi-Fi then don’t. Come to straight to Doug Brady. The team here will make you feel at ease straight away. They are very knowledgeable & very passionate about all aspects of Hi-Fi & will be more than happy to talk all things Hi-Fi. I'm a little out of the area of Warrington but it's worth the travelling. Good coffee too.
Over the last few months I've bought a pair of speakers, Streaming Pre-Amplifier & Power Amplifier & couldn't be happier with the help & service from Doug Brady's.

24. März 2026
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Steve,

Thank you so much for your kind words and taking the time to leave us a review on Trustpilot, as well as travelling up to see us several times. It was a pleasure working with you to help you find the perfect system. We really hope it brings you many many years of joy. If you ever need any assistance, don't hesitate to give us a call or pop in. There's always a cup of coffee here for you.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Mission 778 CDT

Another good shopping experience with Doug Brady.
I ordered the Mission 778 CDT player on 19th February and received it the next day. Very pleased with Mission cd transport. Matches perfectly with Mission's 778X amplifier I also bought from Doug Brady a while ago. Excellent build quality and sound for the price. It won't compliment bad recordings, but good ones sound absolutely lovely. For the price, in my opinion, it's a steal. Thanks again to the people at Doug Brady. Great service. Cheers. Steve Attwood.

19. Februar 2026
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Steve,

Thanks for taking the time to leave a review for us on Trustpilot. It really means a lot to us. We do our best! We are really glad things are going well with the 778CDT you purchased along with 778X! It's a good little addition to the family for sure. We hope it brings you many years of happy listening.

If you ever need anything, give us a call, or drop us an email. We are always here for you.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

I visited Joseph at Doug Bradys and he…

I visited Joseph at Doug Bradys and he sorted out my issue with my Apple Ipad with Tidal app for my Naim Hi Fi. I am pleased with Joseph's help.

5. März 2026
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Graham,

Thanks for taking the time to leave us a review on Trustpilot. We are really glad to have been able to help you. We are here to support the local community, so should you ever need any additional help and support, please don't hesitate to pop in or give us a call.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Just like to thank you all for your…

Just like to thank you all for your fantastic support in getting me set up with my mission stack and minuet speakers I am over the moon with this set up thank you so much Roger, Sam & Jon and the rest of the team what an absolute pleasure doing business with you all.

I will definitely do more business in the future highly recommended beyound words no stress or hassle absolutely brilliant from start to finish I am so glad I had chosen doug Brady hi fi
5 star all the way thank you again

9. Februar 2026
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Mark,

Thanks for taking the time to leave us a review on Trustpilot. It really means a lot to us and it was a pleasure working with you to help you find your perfect set-up. We do aim to provide a stress free environment for customers to make an informed decision. If you ever need any support, then please know we are always available for you.

Doug Brady HiFi

Bewertet mit 1 von 5 Sternen

Awful company to deal with

Awful company to deal with, initially delayed then spoke to Jospeh complete idiot, vacant in possession, awful customer care, avoid this company, zero trust, I was about to blow a load of dosh on a system as they advertise most of the equipment I’m interested in, I thought I’d test the water and see how they reacted to a simple sales task, I’ve got zero confidence. A mess to deal with, slight attitude and was supposed to call me back, he’s excuse is he completely had forgotten.

20. Januar 2026
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Mr. Merritt,

Thank you for taking the time to leave us a review and share your experience.

We sincerely apologise for what has occurred.

We take your comments very seriously and will be investigating this matter thoroughly, including speaking with the relevant staff to gain a full understanding of the circumstances.

Your feedback will help us identify areas where we can improve our service and ensure a better experience for the community.

A member of our management team will be in touch with you shortly to discuss this matter further.

Thank you again for bringing this issue to our attention.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Wow!!!

Wow!!!! What a company what a service from start to finish first class service product, why can’t all companies be like this, would highly recommend. First class.

31. Dezember 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Brian,

Thank you for taking the time to leave us such a positive review. We really appreciate such kind words. We hope you enjoy your product. If there is anything else we can do for you, or if you have any further questions, please don't hesitate to get in touch with us. We'll be here for you.

Doug Brady HiFI

Bewertet mit 5 von 5 Sternen

Lateral Audio Cadenz hi-fi stand

I ordered a Lateral Audio Cadenz hi-fi stand from Doug Brady. This was duly delivered by DPD with no problems.
It was assembled later that day. Instructions were clear and easy to follow. The unit is a top-quality piece of furniture. It looks superb in the lounge.

The service from Doug Brady was excellent in all aspects from start to finish. The company even telephoned me, after I placed the order, to double-check what components I intended to place on the stand to ensure compatibility. A very nice touch and typical of their first-class customer care.
Dave L, Lancashire

29. November 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Mr & Mrs Lawrence,

Thanks for taking the time to leave us a review for the product and ourselves. We are really please to hear that the lateral stand was delivered smoothly as well as it being easy to assemble.

We pride ourselves on customer care and service and are really pleased to hear that we were able to meet your expectations. Should you ever need any additional help, support or just want to talk about anything Hi-Fi, please don't hesitate to get in touch.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Advice sought, Advice Offered without strings.

I needed advice, I had a 50 year HiFi that I'd inherited and I knew it was probably past plausible resurrection for daily use, and not of collector interest. I needed to talk through the situation with someone who knew what they were talking about, would know the names of the kit I had, know the capabilities. Someone who wouldn't waste my time immediately trying to sell me the latest and greatest fashionable unit.

The Guys at Doug Brady kinda knew from my opening sentence, I was open, I was unlikely to be investing heavily, but they still offered me expert and kindly advice about what my best path was with my sentimentally valuable, but technically obsolete kit. This, to me, is the mark of a real expert. Someone who is not solely focused on the sale, but in helping customers and maintaining a deep knowledge of obscure equipment that they are willing to share. Someone who has the community in mind, not just the customer.

Thankyou!

13. November 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Rob,

Thank you so much for taking the time to share your experience. We’re genuinely pleased that our team at Doug Brady HiFi were able to offer the advice and reassurance you were looking for. Vintage equipment carries a great deal of sentimental value, and it’s important to us that every customer feels heard and supported—whether they’re looking to invest in something new or simply understand the options for a much-loved piece of history.

Our aim has always been to provide honest guidance, grounded in real expertise, without any pressure or agenda. It’s wonderful to know that this approach came through in your visit. We’re delighted we could help you navigate the situation with your 50-year-old system, and we truly appreciate your kind words about the knowledge and care our team strive to maintain.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

I would like to say a huge thank you to…

I would like to say a huge thank you to Miguel at Doug Brady for his fabulous customer service he was friendly, very knowledgable and extremely helpful, his patience and ability to guide me through the various products and options was very much appreciated and if I were ever to considering any further audio advice or purchases I would definitely seek out Miguel and the Doug Brady guys, so keep up the good work.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Stuart,
Thank you so much for taking the time to leave us a review on Trustpilot. It really means a lot to us. We are really pleased that we were able to guide you through the products and help you find something that you will be really happy with for many years to come. If you ever passing by Stuart, don't hesitate to pop in and say "hello", you are always welcome!

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Great experience at Doug Brady

Great experience at Doug Brady hifi.
Just wanted to say the above as not often you go buy something and get an honest very knowledgable proffesional no pressure experience ,really impressed by these guys and would'nt hesitate in recommending them ,i shall return and buy from them again
Ian Bell

29. Juli 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Ian
It's always a pleasure to assist you. Thank you for always coming to us. We really do appreciate it and also for leaving us this review. It means a lot to us. Our doors and phone lines are always open to you if you ever need any assistance or advice.
Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Great experience

Great experience in buying my new WiiM streamer and Amp.
They honoured a price that was discussed during Amazon Prime days and delivered it, well packaged to Scotland with no additional charges.
Thanks guys this is how customer service should be.

16. Juli 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Mr Crawford,

Thank you so much for taking the time to leave us a review. It really means a lot to us and we do try to do our best to provide the best customer service. We are pleased to hear that it was well packaged and reached you safely. Hopefully you've got it all up and running and sounding good! If you ever have any questions about Hi-Fi, anything music related, or just want to have discuss something, please don't hesitate to get in contact with us.

Doug Brady Hi-Fi

Bewertet mit 5 von 5 Sternen

Great service

Great service, staff polite and helpful product in stock and deliverd next day.

11. Juli 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Tim

Thank you for taking the time to leave us a review.
We are glad that you've received your product. Hopefully it is sounding all good! As always, if you have any questions about your product in terms of setting it up or getting the best possible sound, then please feel free to get in touch with us and we'll do our best for you.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

I was seeking advice ovef and upgrade…

I was seeking advice ovef and upgrade on a very tight budget. Their advice was fantastic and nog pushy for a quick sale i would wholeheartedly recommend them

30. Mai 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Adrian, Thanks for taking the time to leave us a review. We do try to provide the best possible service and want customers to be happy with their purchases. If you are ever in need of any further advice, get in touch and we'll do what we can for you. Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

I have been using Doug Brady for 40…

I have been using Doug Brady for 40 years, took my original Llyn Axis deck for service and new cartridge, once again fantastic service from Andrew. If you’re serous about your music I would highly recommend the guys there, extremely knowledgeable with years of experience. Ian Paton-Smith.

13. Juni 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

HI Ian

Thanks for coming in and seeing us as always. We do our best and Andrew is a a real gem. If you are passing by again at any point, stop by, it's always a pleasure to see you. A hot beverage in on us.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

Great new amp, great service and support

I’d been looking into upgrading my 2 channel listening for a while and needed a new amplifier. I’d done some reading around and had settled on a couple of options to pursue. John and Sam were extremely helpful in talking through the pros and cons and helped set up a demo to check out the two options at a time that suited me (I’m not local to the shop).
Having made a decision they also facilitated delivery and sorted out a trade in at a very reasonable price. I’m very grateful to them and Doug Brady as a business for enabling me to move to a system that is, albeit still new and bedding in, absolutely great.

22. April 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Chris,

Thank you for leaving us a review on Trustpilot. We are glad to have helped you find a new amplifier. Now that is had bedded in, we hope it is sounding even better! If you ever are in need of any assistance or have any questions, give us a call, we'll always do our best to help you.

Doug Brady HiFi

Bewertet mit 5 von 5 Sternen

The Doug Brady experience.

I can not comment on a purchase experience from this company,I have had service and repair work carried out. I personally found there service excellent . Andrew who carried out a service and repair to my Thorens turntable was second to none. His knowledge of turntables in general was exceptional. His quiet soft spoken informative approach was very welcome. Unfortunately they lacked the correct equipment to repair my Mark Levenson and forwarded them on to a third party at no charge. My experience has been definitely a positive one . Thank you.

9. Mai 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

HI Kenneth,

We are happy to be of service to yourself and are glad we could point you in the right direction as well. If you ever need any further assistance and have any questions, pop in and we'll do our best for you.

Doug Brady HiFi

Bewertet mit 1 von 5 Sternen

Will never use doug brady again

Will never use doug brady again, ordered a rega io amp online,never stated it was out of stock,next day had an email from dpd saying my order was going to be handled by them ,5 mins later another email saying my order had been cancelled. Rang doug brady to find out what was going on ,they said unfortunately they were out of stock but would be receiving more from rega in a few days. Rang back after a few days spoke to Rich he assured me he had spoke to rega personally and that they would receive the amp at the end of April and he promised me he would ring me next day, that being the 1st of May, to let me know if they been delivered. He didn't ring me had to ring them ,but this time I was put through to the warehouse and was told it would be another week before they would have the amp.
Don't like being lied to.

23. April 2025
Bewertung ohne vorherige Einladung
Doug Brady HiFi-Logo

Antwort von Doug Brady HiFi

Hi Mr Jessop,

We are sorry that we let you down on this occasion with the Rega io stock as well as the lack of communication from the staff. We do endeavor to try to get it right every time, and are disappointed in ourselves that we've let you down. We will do an internal investigation to find out what happened in this case. We have credited your account with £40 to spend however you wish from our website or in-store. Just select store credit at check out.

Doug Brady HiFi

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